MorningSave (morningsave.com) has a 4.5 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Shopping & Fashion and its reputation is excellent. 89% of reviews are 4 stars or higher and 10% are 1 star; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
I would recommend this site. I had a problem and contacted customer support. Samantha was great to deal with. She completely helped me and was quick to reply to my emails and was very efficient. Because of her help replying quickly and resolving my issue fast I would recommend this site to others.
We are thrilled to hear that Samantha was able to help you quickly. Thank you for your review.
Caitlin-at morningsave Was extremely helpful and made my experience seamless!!! A pleasure to deal with
You're too kind, Marsha. Thank you so much for your review. :)
Jessica was prompt and very successful at solving my problem. Great customer service!
Thank you for your review. :)
Jessica was very swift with her responses and made my return process smooth and quick!!
Thank you so much for your review. We are so glad that Jessica made the process easy.
They charge a monthly fee for a one time price for shipping as much as you want ($9.99) for a one time order. I had never ordered anything from their site so I gave it a shot. This place is a joke. I ordered 3 things and value was not there and 1 item I never even received. I have been going back and forth with customer service on trying to either get a refund for what I bought or a replacement -it is not my fault it didn't reach me and it has been the biggest f'ing run around ever. First, they said contact DHL and see what they say (I didn't ship it, this should really be on the shipper to do w but whatever). I never get a reply from DHL. So, i go back to customer service and then they say "oh it was transferred to USPS for the actual delivery, go check with them". Again, not my job but ffs I did it because what can I do? And of course they have no info for me except what was in the delivery notes (delivered at porch). At this point I never expect to get my order and I will just task my bank with getting my money back. Avoid this place. The prices are so good for a reason - it's cheap junk that has higher priced tags on it and their customer service is a joke.
Ginger, I attempted to reach out to you so we can get your issue resolved. Unfortunately, we did not get a response. We are still happy to help if you would like to reach out to us directly we are happy to look further into your issue for you and get it sorted out.
Marco from Morning Save reissued an order for my granddaughter! He fixed my problem promptly so the gift would arrive for her trip! I am very grateful . Marco is the best! Thank you….
Marco is the best. We agree with you! Thank you so much for leaving this review. :)
I was impressed with the quick response from Caitlin regarding a question I had about the items I purchased. She kept me updated on my concerns and did not hesitate to assist me.
Thank you so much sharing. We are always happy to help. :)
Caitlin was totally awesome with helping me with my order. The response time and the communication was absolutely the best I have received from a company in a very long time! It helps to put faith back into companies who really care about their customers. Kudos, Caitlin!
Thank you so much for your review. :)
Had a problem with my order. I ordered 2 items which consists of 2 stakes in each box. One of the stakes did not lit and send a message to morning save. Immediately, Jessica replied and send me my partial refund. When I opened the other box, both stakes liy up but when I put it outside, it did not lit. I thought maybe it just needed to charged as it is solar. Send message to Jessica and she replied right away, and send me my refund without sending the items back. Problem solved. Jessica was on top of it. I thought it is going to be hard to send these items back. The service was awesome and done right away. Very satisfied with the service Jessica had provided. But will not recommend this item. Jessica was awesome.
Thank you for this great review, Kris. We are so happy that Jessica provided you with great service.
Caitlin took care of this current issue and has taken care of of every past issues she’s the best!!!
Thank you so much for your review.. :)
Quick communication no hassles took care of business and understood the situation completely. Caitlin was a very good rep & obviously an asset to good customer service.
Thank you so much for sharing your experience. We really appreciate you leaving this review.
I was nervous to have my credit card information stored on the MorningSave website (not just them but all businesses on the web),,,, A simple email to the support request link and a representative "Jessica" was quick to remedy and then reply she had deleted my information Thank You for the quick response
Thank you for this review and for your special call out of Jessica. We are always happy to help.
I had a question regarding my membership. Jessica responded to me right away. All my concerns were addressed and I feel reassured going forward.
We are so glad that your concerns were addressed. Thank you for your review and special call out to our team member Jessica. :)
Had an issue with one of the items purchased and Caitlyn was very helpful and timely in rectifying the issue.
Thank you for your review and for sharing your experience when contacting our customer support team.
After many attempts to return products to Morning save, they advised they will not take back open items. Ever if I did return the product which has not been opened. I would have to pay return postage and they would refund my money they wound give me a credit to use at Stores.com
Thank you, Brenda. I was able to review the communication. I do apologize for any inconvenience this may have caused. Since the opened item that you are attempting to return are bed sheets, that is correct we are unable to process a return on opened bed sheets as this does pose a hygiene concern. I am sorry the size didn't work out for you and we are happy to take back the unopened set.
Jessica was great, I gave a brief explanation of my problem and she took care of it right away. 5stars for Morning Save and Jessica
Thank you for your review. We are so glad that Jessica was able to solve your issue for you right away.
Considerate of issues that occurred during shipping of cart.
Thank you for your review.
My wife saw an item of a TV show and wanted me to order it. When it arrived it was not what she expected it to be. I repackaged it, unused and requested an RMA to return the product. After several emails back and forth with Caitlin, who was very responsive, I was given the RMA to return the unused product. The problem is that instead of a refund back to my Visa card I was told it would be a refund to stores.com cash. After investigating what that was, it looks like they basically gave me an in-store credit not a refund. I would have to use the money to purchase something else from them or another online vendor. Not only do I need to return an unused product and pay shipping costs, but I am forced to buy from them again. This looks like, feels like and is most likely a scam. I would hope that this company would make it clear that if you buy it, it’s yours. No refund on returns. There is nothing stating your refund will be in the form of an in-store credit. If there is, it is not stated in plain sight when purchasing online. No buyer beware statement. My only suggestion to the company would be to make it known that if you buy our products that you cannot return them for a refund on the payment vehicle that you bought it with. I would not recommend doing business with this company and will let others know as well. I am also, considering reporting this to the BBB for unfair business practices. I forgot to say that they lost my first order and I had to contact them again to find out where it was. The tracking information given could not be found. Plus I am still waiting on a second item I ordered. After the companies response, you should raed theri return policy as they want you to. You will never get a refund to your purchase, you will only get a credit to stores.com. As I have stated and if you are reading this, Buyer Beware when dealing with this company. They do not deserve the current rating they have here.
Hi, Yes as explained in our Return policy located on our website, we do not accept change of mind returns or returns on cookware. We went around that for you and allowed for the return to be made and upon receiving your return Stores.com cash was offered as the refund. I do apologize that was not the outcome you anticipated as you expected a full refund back to your card, however we do our very best within policy to make sure our customers are taken care of. We are still happy to accept your return but the stores.com cash will be applied. Thank you for your review.
Caitlin was extremely helpful and responded to my inquiry promptly.
Thank you for your review! :)
Samantha , did a wonderful job resolving my order issue. Thank you, Samantha..
Thank you so much for your review and your special acknowledgement of Samantha.
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