Movcan Bike (movcan-bike.com) has a 4.2 out of 5 rating on OK.one, based on 65 user reviews collected here. It is listed under Vehicles & Transportation and its reputation is good. 79% of reviews are 4 stars or higher and 12% are 1 star; The business has replied to 60% of negative reviews. Last updated 2026-08-10.
My brand new bike came with a bent rear wheel. While support did respond, it took 18 days to receive the replacement wheel, and I had to pay a bike shop to switch the gear hub to the replacement wheel. MOVCAN didn't offer any compensation for my time to do the repair, or for the money I spent to pay the bike shop. I had purchased 2 other bikes from MOVCAN, and they were fine, but after this experience, I won't be purchasing anything from MOVCAN again, and I would just tell people you're better off and you're buying from a local bike shop or someone like Lectric so you get fast resolution.
I’ve taken my v40 like 375 miles. I crashed and my ignition broke. TBH, I didn’t know what to expect with movcan being an Amazon seller. Customer service has been incredible. Extremely responsive.
Very reasonable.
The actually bike itself is QUALITY.
Can’t say enough good things about movcan. Highly recommend.
My Movcan v60 has is one of my best buys. I ride my daily to work and besides the odd punctured tire I’ve really never had any issues with it. Customer service is great especially when it comes to responding. At this point u can call me a loyal customer
Five stars for what I ordered, zero stars for warrnty
Five stars for what I ordered. Items came quickly well packaged and without damage. Got me up and running again.
No stars for customer warranty support. I have emailed for replacement and no response. I guess if you need something within your warranty period, you mine as well plan to buy it on your dime. NO WARRANTY!
I got the parts I ordered. The parts were well packaged and on time When I installed them they worked perfectly. It’s nice to be able to get parts from the manufacturer I have a friend who bought a bike before I bought mine and he needs a part and the company he bought his bike for won’t return his calls and emails I’m so glad I looked around and found MOVCAN
