Excellent customer service answered any…
Excellent customer service answered any questions I had along the way
About MSC - Merchant Service Center
Data updated- Website
- mscmerchant.com
- Category
- Business Services
- Location
- United States · Henderson, NV
- Status
- Unclaimed
- Last 12 months
- 104 reviews
- Replies to negative
- 0% (0/25)
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Is MSC - Merchant Service Center legit?
MSC - Merchant Service Center (mscmerchant.com) has a 4.0 out of 5 rating on OK.one, based on 104 user reviews collected here. It is listed under Business Services and its reputation is good. 24% of reviews are 1 star, a relatively high share; The business has not yet replied to negative reviews. Last updated 2026-08-11.
What people say
They drew the line past persistent
They drew the line past persistent. They kept calling our business office and emailing our business email when we told repeatedly from the beginning that we needed time to review the information they sent us about their services and rates. We are a busy business and don't have time to review pages of information right when they are sent to us. This ultimately drove us to not choosing their services. People who cross the boundary of respect and courtesy are not someone we want to do business with.
This guy is awesome
This guy is awesome! Very helpful, well I am talking about Mike Jones, he knows how to do the right stuff! I really appreciate your help Mike! Now he is helping me to close my old processor POS that is giving me a headache trying to take my money from my bank account! Thanks again!
As im busy running a business
As im busy running a business, Mike Jones went above and beyond to find my old merchants info to cancel them for me as I couldn't find any of their info in my emails. Thanks for the help
These people are THIEVES
These people are THIEVES, DO NOT trust them, do not give them your information, I have tried to cancel the service, But NOT, they still make Unauthorized charges to my bank for services not render, they use multiple companies to keep pulling your hard earned money from your account, Stay away from these SCAMERS
The service I received was not the…
The service I received was not the service I was sold. All the hidden fees buried in paperwork, poor response from customer service, inability to speak with a manager, and the cancellation fees are ridiculous. After 8 months of problems, I tried to cancel and the fee to cancel my 3 year contract(never read that anywhere) and RESTOCK the faulty machine they sent was quoted to be around $500. I would say they are unethical at least. I really feel like I bought into a scam.
I had some issues and Mike Jones helped…
I had some issues and Mike Jones helped me out. His customer service was outstanding and he was always available. I truly appreciate his help to resolve the issue.
Quick & Thorough
I really appreciate the quick and thorough service I got from Mike Jones and Ben Fernandez. Ben made life easier by setting me up with the right cc processing machine and Mike got my previous processor cancelled in minutes. Thanks Guys!
matthew was extremely helpful please…
matthew was extremely helpful please give him a raise!
Rate comparison is a scam
Rate comparison is a scam. They compare processing fees only and do not mention any of the additional fees associated. The fees are hidden in a contract that is not discussed, reviewed or explained. Rep pushed to get contract signed and avoided questions. When contacted to discuss they will simply focus on the processing fee and not discuss any of the additional fees simply stating they are in the contract. Buyer beware, I made a poor decision. Square was 1000% cheaper, with no aggravation and simple reporting. I am unable to obtain access a report from these guys.
Thank you very much for wonderful…
Thank you very much for wonderful service. Matthew Wright he was a very kind patient. No experiences technology person like me he was taking a time to explain to responsibility to his job, I am highly recommended and I will appreciate to his excellency. Thank you very much
Horrible company
Horrible company. Contract was signed and they added hidden fees. One portion on the Docusign was changed on their end, somehow, from my signed document. They took $90 on day one for no reason, reimbursed half of it a month later. Then put a note in small type at the bottom of the first statement that a yearly fee was going to start. Asked to close the account and I'm still waiting - almost 3 months. They're still stealing money and taking out fees and I only used them the one time, in the first month. I've lost probably $500-$600 so far. INSANE! There needs to be a class action lawsuit. I've found more and more people with many of the same or similar complaints. Going to file a claim and I've talked to lawyers. I'll be reporting them to our Secretary of State and to the federal government.
Santiago was great to work with.
very professional
Matthew and Lucas were very professional . Good job
Matthew
Ronil .r.patel
Matew was super the best best best best best best best the best super
Matew was super helpful kind psdioned and every one from the fist guy to start to Matew you have good kids working for you we will recommend you to any onev
Matthew was very helpful
Mattew made very eazy to set up new…
Mattew made very eazy to set up new credit card macine
Surprisingly easy!
Amazing! I did not think it was possible to get service like this from a merchant service co. Highly recommended if you are tired of paying high fees, and just don't want to go through the pre-perceived battle of doing so. What a great surprise. Thanks to MSC team! Incredible job.
Great staff
Great staff, Liam and his colleagues were great to deal with