Purchased front lace
I’m very pleased with purchase. Image is what I received from Facebook
About Mscoco Hair
Data updated- Website
- mscocohair.com
- Category
- Shopping & Fashion
- Location
- China
- Status
- Unclaimed
- Last 12 months
- 81 reviews
- Replies to negative
- 0% (0/32)
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About this business
MScoco hair Provide The Best Cheap Virgin Human Hair Weave Extensions,Brazilian Hair,Human Hair Bundles,Virgin Body Wave,Virgin Human Hair.Discover The Top 100 Popular Human Hair in mscocohair.com.
Is Mscoco Hair legit?
Mscoco Hair (mscocohair.com) has a 4.4 out of 5 rating on OK.one, based on 250 user reviews collected here. It is listed under Shopping & Fashion and its reputation is good. 85% of reviews are 4 stars or higher and 12% are 1 star; The business has not yet replied to negative reviews; Reviews mostly discuss Product, Quality. Last updated 2026-10-24.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Customers frequently highlight the exceptional quality of the hair, noting that the fibers feel remarkably soft, thick, and completely natural. Buyers also enthusiastically appreciate the secure fit provided by the adjustable drawstring, transparent lace, and prompt delivery service. Many people mention that daily styling is remarkably easy and that the units hold their shape and curls wonderfully. Some reviewers were not happy with minor aspects such as product construction details, cap sizing options, or delivery tracking updates. Despite these occasional drawbacks regarding specific fitting preferences, most patrons remain extremely satisfied and eager to repurchase new units.
Auto-generated from all reviews of this business. For reference only.What people say
Nice wig.
So far I just received my wig and it’s in great shape. The HD lace is super thin which is good. The density is good. And the hairline looks amazing. Thank you, mscocohair❤️ I can’t wait to install it.
Shipping time is no true,
the hair arrived it looks of good quality the only bad thing was that on the website it says that the product will arrive from 4 to 5 days which is an absolute lie because these wigs come from china and they take around 12 days to arrive At least that's how long mine took. I looked every day on the fedex page.
Inaccurate product descriptions and untrustworthy reviews
I attempted to post a review on their website, saying that the pricey brown haired wig I purchased was actually red hair and I was disappointed that it was incorrectly described and now I had to pay to get it dyed. THEY DID NOT POST MY REVIEW, instead emailed me asking questions and wanting photos. I obliged, sending three pic of very red hair. Very inconsistent correspondence ensued in an email thread. Sometimes they were seemingly helpful and wanting to see if a mistake had been made, and other times it was blunt and rude a la “What do you want from us?” I responded with “Hey, you contacted me. Not the other way around.” They had first wasted my money, now they have wasted my time. In short, you can’t trust their reviews on the MsCoco.com website. They seem to publish the reviews that help sell their wigs and not 3 stars or below. Frustrating experience all around.
Horrible customer service. They sent me a wig that was not as…
They sent me a wig that was not as described. The wig had huge knots and was not HD lace. After contacting them they gave me a hard time about. Refund. Mind you, I ordered 2 wigs spending near $400 dollars and they were so rude to me. After finally agreeing to refund me for the wig, I paid for shipping back to China and they received it. They then deducted over $50 from my refund of $185 because they had to pay a clearance fee through customs.
As a first time buyer
As a first time buyer, I was really impressed with how quick the shipping was, everything was nicely package and the hair was great quality, however I can say that they still have room for improvement on the customization of their wigs. The customer service is very nice and helpful I’ve had no issues with them at all so far but yeah, they have room to improve as a business and a company, I will continue working with them. <3
literally the worst company to work…
literally the worst company to work with , wish i could post screenshots of how they talk to me.. they blame everything as your fault if they mess up your order & still want you to pay that shipping fee for their mistakes. BS .. definitely won't recommend anyone to them
Was told to text them in order for them…
Was told to text them in order for them to send the right type of lace i like ... and they still send the wrong type of lace !!!!!! I can not keep affording to send the wig back for $40 each time while waiting a month for my refund
The hair was amazing
The hair was amazing! Super soft and true to colour and length! I recommend. The lace was also perfect. Shipping was quick.
I returned a wig to them because they…
I returned a wig to them because they sent me the wrong wig, never used it, opened it saw it was the wrong wig, returned it. Now they will not refund me and ignoring me. Lying to Paypal saying they do not have it, all I have is the customs receipt, but I know they have it.
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