MUNBYN (munbyn.com) has a 4.0 out of 5 rating on OK.one, based on 69 user reviews collected here. It is listed under Business Services and its reputation is good. 75% of reviews are 4 stars or higher and 16% are 1 star; The business has replied to 64% of negative reviews. Last updated 2026-08-10.
You advertised the unit was bluetooth . It was not . Then when I asked is you had something that was that never addreesed the issue and told me if I wanted to retuen it they would if I paid the freight . Admidt you did it wrong!!!
My order was missing one of the labels ordered. The customer service I received when I reached out exceeded my expectations. Munbyn was apologetic and assured my product would arrive. It actually came several days earlier than they originally said...YAY! I will meet the timeline for the project delivery that I needed these labels for!
We are so glad we could resolve the missing label issue quickly and that your product arrived ahead of schedule! It's wonderful to know you'll meet your project deadline. Thank you for your kind words about our customer service.
I'm absolutely thrilled! The printer (AirPrint 941AP) was delivered very quickly. Installation on my iPhone and Mac was very easy and fast. The printer does exactly what it's supposed to, flawlessly and with excellent quality. Better than I expected. But Munbyn's customer service is incredibly good (we don't see anything like this here in Germany!). I requested an invoice through their service department. I immediately received a reply confirming that my request was being processed. And then, not long after, I received a properly issued invoice from China. They even followed up to confirm that everything was correct. Fantastic! I'm truly delighted – everything seems to be just right with Munbyn.
We are so glad the AirPrint 941AP printer delivered quickly and was easy to set up on your iPhone and Mac. It's wonderful to hear that the printer's quality exceeded your expectations. We appreciate your comments regarding the service you received. It's great to know that everything is just right. Thank you for your positive feedback!
Cant get customer service help. The printer wont feed properly, wont print the size programmed. I've reset, researched, tried it all. Tried contacting customer service, no luck getting ahold of them
Thank you for sharing your experience with us. We’re sorry to hear about the issues you’ve been facing with your printer. After checking our records, we couldn’t find any recent contact attempts from you. If we’re not reached through the correct channels, it becomes very difficult for us to assist or resolve the issue. We strongly recommend reaching out to us directly at [email protected] so we can help troubleshoot and resolve your concerns as soon as possible. Your satisfaction is very important to us, and we’re here to assist you. Looking forward to hearing from you!
The customer service you receive is second to none, they really go out of their way to help and rectify and problems you may be having. Thank you Munbyn
I emailed my questions and received a quick, informed reply. The only thing that could have made my experience better is if they sold the same products (thermal label printer) in Canada as they do in the US and expanded the labels they sell for color (red & black or blue & black) to more than just one size (2" circular).
Warehouses can be tough environments, but the Munbyn scanner handles it with ease. The body feels rugged and solid, resistant to drops and daily wear. It’s also lightweight and ergonomic, so our staff can use it for long shifts without fatigue. The long-lasting battery easily powers through a full day of scanning, even with heavy use. Munbyn’s customer support deserves special mention. Their team is responsive, knowledgeable, and quick to help with setup or troubleshooting. When we had a question about wireless pairing, they replied within hours with clear, step-by-step instructions. That level of service really sets them apart from other brands we’ve tried.
I use my Munbyn printer for shipping labels and studio organisation, and it’s genuinely one of those tools that makes daily work feel smoother. It’s quick, quiet, and the print quality is excellent every time — no jams, no wasted labels. I also love the minimalist design; it fits perfectly in a creative workspace. It’s rare to find something that combines practicality and good design so well.
I love working with my Munbyn printer to help with my small business. It is convenient to use and helpful for non-tech savvy people like myself. My only critique is that I wish troubleshooting was easier.
69 reviews matching