License Music for Unforgettable Moments!Pairing the right music with the moving picture creates a moment that changes everything.Discover a highly curated roster oflabel-quality musicians and composers.
Written by the business, not verified by us.Musicbed (musicbed.com) has a 4.6 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Business Services and its reputation is excellent. 89% of reviews are 4 stars or higher and 9% are 1 star; The business has replied to 100% of negative reviews; Reviews mostly discuss Customer service, User experience. Last updated 2026-09-03.
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the rapid response times and the exceptionally helpful support team that consistently make discovering and licensing music an easy process. People deeply appreciate the clear licensing tools, user-friendly interface, and the warm, personalized assistance provided by staff members during creative projects. Some reviewers were not happy with automatic subscription renewals and mentioned that searching through the extensive catalogue for certain tracks can occasionally feel quite difficult. A few others also felt that customer service was unhelpful and experienced frustrating communication problems during specific billing disputes and account management issues.
Auto-generated from all reviews of this business. For reference only.I love how fast you guys respond.
Thanks for the feedback Mars! Speed and accuracy are what we aspire to- glad to hear that was your experience! Don't hesitate to reach out any time we can help. - Grant, Director of Client Experience
I was able to communicate with customer service via phone in less than 5 minutes, Olivia was very helpful getting my music copyright claim resolved swiftly in less than 48 hours. I am very pleased with the results.
Thanks for your review AJ! Olivia will be psyched to know you appreciated her help. We're always here to assist! Looking forward to your next video.
Firstly that my emailed request to MUSICBED was seen and received a clear and informative response by return...this inspiring much confidence in this being a proactive company actively interested in finding and working with music creators...so in essence MUSICBED website did provide what I needed, it was easy to navigate and provided clear understandable data and guidelines...thank you Matylda
Thank you for stopping by to leave a comment Matylda! Happy we could be of assistance and give you confidence in our service. Have a great day!
Very fast and accurate in terms of solving queries.
Thanks for stopping by to leave your feedback Álvaro! Speed and accuracy are what we do best! Don't hesitate to reach out anytime we can assist.
Thank you so much for taking the time to leave a review! We greatly appreciate it.
Thank you Dana! We appreciate you taking the time to comment. Have a great day!
Jeremy from MusicBed was very helpful and willing, thanks!
Thanks for sharing your feedback Oliver! Jeremy will be excited to hear you had a great experience! Have a fantastic week.
Thanks for your feedback Julien! We really appreciate. We're always happy to assist. Have a great day!
Thanks for your review Mahmoud! Don't hesitate to reach out any time we can help you!
I'm an independent singer-songwriter exploring sync licensing, and I would give five stars for my first experience with Musicbed. For a number of reasons that truly matter to me. First, their response was timely, human, kind, and thoughtful. The customer service experience also showed me that they value transparency and accessibility. When I reached out, a real person - thank you, Sydney - replied quickly with a clear path to the artist submission form. No runaround, no obstacles. Independent artists know very well that a lot of times those messages tend to be ignored or it takes a lifetime to get an answer. She was honest about the high volume of submissions and set realistic expectations, which I respect tremendously. The form itself was simple and well-designed, asking the right questions - including clearance rights, which tells me they are a company that actually cares about working with artists who can license cleanly. It's still early, so I can't yet speak to placement outcomes. But I had a great first impression: warm, transparent, and easy to navigate. That's rare, and it's exactly the kind of interaction that makes an artist want to keep building the relationship. Thank you.
Thanks for taking the time to leave a review Paulo! Quick, kind service is our standard. Sydney will be stoked to know you appreciated her help! Best of luck on your submission.
Musicbed is such a robust, creative platform that really places the music, artists, and filmmakers first. They're so helpful in finding tracks and licensing music for all levels of productions. We've been working with MusicBed for a decade now and they're just the best at what they do. And their sister company, FilmSupply extends the same ethos to highly polished stock footage. 10/10, they're the best!
Thank you for your review Burke! And a huge thank you for being such a long-time part of the Musicbed community! We are so glad to have you with us, and look forward to what you create next. Have a great day!
I had an issue that I needed taken care of, and I called and spoke with Sydney Nelson in the Musicbed Client Services department. She was friendly and listened to my issue and started working on a resolution. She told me that she'd need to get back with me, and she did. I was thankful to be speaking with a live, kind person...not a bot. Her customer service was excellent.
Thank you so much for your kind feedback Paul! Really glad you appreciated Sydney's friendliness and follow-up. Don't hesitate to reach out any time we can be of assistance!
Music bed has given memorable and mind blowing music for my YouTube videos. I really love the collection they have. However I would like to request to add Indian genre classical music in their list. That will change the game
Hi Sushant, thank you for your feedback and suggestion! We're always looking to expand our catalog and will certainly look into your request. Have a great day!
I’m very grateful for the professional and helpful support I received. I wanted to switch from a monthly subscription to an annual membership before my current monthly plan had ended. The support team clearly explained the process and seamlessly arranged the change for me, scheduling the automatic transition to the annual plan at the appropriate time. Thanks to their assistance, I don’t have to worry about anything or keep track of renewal dates myself. I truly appreciate the quick communication, willingness to help, and the effort they made to find a solution that worked perfectly for me.
Thank you so much for your review Tibor! It really is our pleasure to assist. Thanks for being part of the Musicbed community, we can't wait to see what you create next!
Olivia answered the phone when I first called, right away, and explained how they work and then sent me an app for artist submissions within 5 minutes so I TRUST that this company is on the up and up and I hope I get to license our music on the label to them soon!
Thank you for taking the time to leave us a review Brad! We really appreciate it. Olivia will be stoked that you had a great experience too! Best of luck with your submission!
Great support, great songs!
Thank you so much for your feedback! Don't hesitate to reach out if you ever need assistance.
This service is simply awful. I upload few YouTube videos. One out of every two videos I upload triggers copyright claims for songs from my Musicbed subscription. The worst part is that after spending a month editing a video and basing the entire edit on the music, I got another copyright claim. The guy who's supposedly in customer service said they hadn't received any notification of copyright claims for the music I used, which, of course, belongs to them. I insisted he resolve the issue, but he simply stopped responding. I have proof and screenshots of everything I'm saying. It's the worst service of its kind I've ever used. Imagine paying over thirty dollars a month only to have copyright problems with the music you're paying for. I will request to terminate my contract and I completely advise against this service. It's not worth it when there are other options that never give you problems.
Hi Alejandro, thank you for your candid feedback. I really appreciate the time you took! I took a look at your contact history, and it seems like every time you reached out regarding a copyright claim, our team responded asking for more information to help you resolve the claim (like a link to the video in question) but from what I can see you generally did not respond to their requests for more information. Unfortunately, we are unable to remove claims unless we have a link to the video. (UPDATE: it appears there was a second email thread from an email address not associated with your subscription, thanks for helping us sort that out!) If you're open to it, I'd love to jump on a call and walk through your process to see how we might adjust your workflow and help eliminate some of those claims! Since we are a rights-managed service, with real, authentic artists, copyright claims do arise. However, our system is designed to clear those automatically, so I want to make sure everything is working as intended for you! Thanks again for your time.
I was very confused about the policies of Musicbed; specifically the trial period vs subscribing. I'm starting a podcast on a very tight budget and didn't fully understand Musicbed's platform. Olivia, their Client Specialist, took the time, over several emails, to explain to me the way downloading music worked, why it was important and their job to ensure their musicians and artists are compensated for their music. I had lots of questions and she answered them all thoroughly. Being new to the space, I thought the monthly fee was just another "money grab," but after reading all her detailed answers to my questions, I clearly understood the integrity embedded in the process, and I was more than willing to subscribe. She showed me how my subscription created a win-win situation for the musicians and for me. I'm a musicbed fan for life! Thank you, Olivia, for the explanations and for your patience with me.
Thank you so much for taking the time to share your thought Angelia, we really appreciate it! I totally understand the confusion that can come with the subscription, and I'm really glad Olivia was able to help you! She'll be excited to hear your experience with her was great. We're thrilled to have you, and always happy to help. We can't wait to check out your podcast!
I contacted them with some general queries and got an almost immediate response from them with the details I had asked for. Great response time and it shows that they care about their artists and their clients'.
Thank you so much for your comments! We certainly do care about our artists and clients- glad that was apparent! Don't hesitate to reach out any time we can assist.
To be honest, when I initially signed up I didn't realize it was a year contract. Maybe I missed some small print or something, but I felt a little roped into having to pay $100 a month for 12 months for a service I felt I was only going to use once. I ended up using it several times and was able to make up some of the money spent by charging the client in a line item for that months billing. When the year was up I meant to cancel, but somehow in the hustle and bustle of life I forgot. It auto-renewed and appeared I was roped in for another year. I promptly emailed explaining my situation and asked if I could still cancel, I even said I didn't need a refund for the first month they billed because truthfully it was my fault I forgot to cancel. They emailed me back immediately, they cancelled the account for me and even refunded me the money for the month that had auto-deducted already. All in all, amazing customer service, and I think that in and of itself these days is worthy of 5 stars. Customer experience is a lost art and I wish more businesses actually cared about servicing the customer, even when it's someone like me who no longer wishes to be a customer. I will say that if I ever had the need for a service like this again, I will 100% come back to Musicbed.
Thank you for taking the tie to leave a thoughtful review Anthony! And thank you for giving Musicbed a try! I'm really glad our team was able to work something out in your particular case. We look forward to seeing you back someday!
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