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Beauty & Well-being

myChway

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214 reviews

4.8214 reviews
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About myChway

Data updated
Website
mychway.com
Category
Beauty & Well-being
Location
China
Status
Unclaimed
Last 12 months
54 reviews
Replies to negative
86% (6/7)
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About this business

myChway is the best beauty machine manufacturer, providing cavitation slimming machine, lipo cavitation machine, and a list of aesthetic treatment solutions.

Written by the business, not verified by us.

Is myChway legit?

myChway (mychway.com) has a 4.8 out of 5 rating on OK.one, based on 214 user reviews collected here. It is listed under Beauty & Well-being and its reputation is excellent. Praise is nearly unanimous, with 96% rating it 4 stars or higher; The business has replied to 86% of negative reviews; Reviews mostly discuss Product, Customer service, Quality. Last updated 2026-10-25.

What reviewers say

AI generated

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional products, highlighting their effectiveness, solid build quality, attractive affordability, and overall ease of daily use. People are also deeply impressed by the professional staff, who consistently provide extremely prompt, helpful support and clear guidance for their devices. Some reviewers were not happy with initial delivery conditions, noting that certain items, cables, or components unfortunately arrived damaged or defective. However, buyers frequently mention that customer service teams quickly resolve these unexpected problems by offering efficient troubleshooting and sending prompt replacements without any hassle.

Auto-generated from all reviews of this business. For reference only.

What people say

This was my second purchase from…

This was my second purchase from Mychway. Each time customer service was there to help me select and support. Lots of questions were answered by Alice initially, followed by Vary that accompanied me with courtesy and respect. This purchase was supported for over months with continued communication, troubleshooting, followed by a very quick delivered replacement part once the problem was identified. Technical videos were send to help us replace the part. I couldn’t be more satisfied with customer support. Vary, thank you so much, you were always quick with email responses and solutions to the issues. I really appreciate all your help. Mychway is a solid company with superb products and wonderful customer service. I would not hesitate ordering again should the need arise.

Reply from myChway2025-04-28

Thank you so much for your wonderful feedback! We are thrilled to hear about your positive experience with our team, especially with Alice and Vary. Your satisfaction means a lot to us, and we truly appreciate your trust and support.

Very communicative

Very communicative. I expressed an issue I was having with my machine and they did not hesitate to help me and resolve the issue. They also helped me with a certificate. Super happy I chose them because I was skeptical due to pricing but they have the same quality machines as other brands that charge 3x the price and more.

Reply from myChway2025-04-24

Thank you for your wonderful feedback! We're so glad we could resolve your issue and assist with the certificate. It means a lot to us that you chose our brand and are happy with both the quality and pricing. We truly appreciate your trust and support!

I absolutely love mychway

I absolutely love mychway, I have multiple devices from them and I love them so much. Weather for personal or business use I trust them to make sure that you have the best possible experience!

Reply from myChway2025-04-16

Thank you so much for your kind words and continued support! We're thrilled to hear that you trust us for both personal and business use — it truly means a lot to us!

I buy a cavitation and TECAR machine…

I buy a cavitation and TECAR machine both of them work amazing and their customer service are extremely helpful and reliable. They also provide support for all your customers. Highly recommended.

Reply from myChway2025-04-03

Thank you so much for your kind words! We’re thrilled to hear that both the cavitation and TECAR machines are working well for you. We appreciate your recommendation and are always here to assist you. Wishing you continued success with our products!

Excellent Customer Service and High-Quality Products

This company has the best customer service ever! I have ordered body contouring equipment from them a couple of years ago and I recently ordered a facial machine. They always deliver high quality products and service. I highly recommend myChway!

Reply from myChway2025-03-14

Thank you for your wonderful feedback! We're so glad you're happy with our products and service. Your support means a lot.

My machine arrive in 3 days. Works great.

My machine arrive in 3 days. Machine came very secure and wrapped. Didn’t come with instructions on how to plug it all together and had to go to tiktok on how too put it together. There online training is useful for first timers.

Reply from myChway2025-03-12

Thank you for your feedback! We're glad your machine arrived securely and quickly. We apologize for the missing instructions and appreciate your patience. Happy to hear the online training was useful. Let us know if you need further assistance!

Customer Service has been exceptional…

Customer Service has been exceptional and Amelia was the one who had assisted me with diagnosing and finding out how to properly install my machine. 5 stars. Thank you so much.

Reply from myChway2025-02-21

Thank you for your fantastic feedback! We’re so pleased to hear that Amelia was able to assist you with diagnosing and properly installing your machine. Your 5-star rating is greatly appreciated, and we’re always here to support you!

Excellent service

Excellent service, swift delivery. Machine arrived quickly and instructions were pretty straightforward. The best part is I am already getting results.

Reply from myChway2025-02-19

Thank you for your kind words! We're happy to hear you're already seeing results and that the delivery and instructions met your expectations. We appreciate your support!

Excellent customer service

Excellent customer service, very prompt responses (please consider the time difference wherever you are) to my questions. The machine I ordered is as expected and I think a very reasonable price. It did take me a while to get it however that was due to clearing customs.

Reply from myChway2025-02-20

Thank you for your feedback! We're glad you were happy with our service and the machine. We appreciate your understanding about the customs delay. Let us know if you need anything else!

The entire process was fabulous…

The entire process was fabulous however, came in earlier than expected. Loved shopping with your company. Highly recommend.

Reply from myChway2025-02-13

Thank you for your kind words and positive feedback! We're thrilled to hear you had a great shopping experience with us. We appreciate your recommendation.

Love Mychway!!!!

Amazing customer service. Quick shipping and great products. Thanks Amelia, Thanks Oran, and Thanks Miya. They answered allllllll my questions and concerns Fast. 1,000 of 100 recommended ❤️

Reply from myChway2025-02-14

Thank you so much for your wonderful feedback! We’re thrilled to hear about your positive experience with our team. We truly appreciate your recommendation.

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