Very fast shipping and excellent…
Very fast shipping and excellent customer service.
About myChway
Data updated- Website
- mychway.com
- Category
- Beauty & Well-being
- Location
- China
- Status
- Unclaimed
- Last 12 months
- 54 reviews
- Replies to negative
- 86% (6/7)
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About this business
myChway is the best beauty machine manufacturer, providing cavitation slimming machine, lipo cavitation machine, and a list of aesthetic treatment solutions.
Written by the business, not verified by us.Is myChway legit?
myChway (mychway.com) has a 4.8 out of 5 rating on OK.one, based on 214 user reviews collected here. It is listed under Beauty & Well-being and its reputation is excellent. Praise is nearly unanimous, with 96% rating it 4 stars or higher; The business has replied to 86% of negative reviews; Reviews mostly discuss Product, Customer service, Quality. Last updated 2026-10-25.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional products, highlighting their effectiveness, solid build quality, attractive affordability, and overall ease of daily use. People are also deeply impressed by the professional staff, who consistently provide extremely prompt, helpful support and clear guidance for their devices. Some reviewers were not happy with initial delivery conditions, noting that certain items, cables, or components unfortunately arrived damaged or defective. However, buyers frequently mention that customer service teams quickly resolve these unexpected problems by offering efficient troubleshooting and sending prompt replacements without any hassle.
Auto-generated from all reviews of this business. For reference only.What people say
Callie’s customer service was the best
Callie’s customer service was the best! I had a piece I needed replace and she not only sent me one replacement piece but also extra. I was really wowed and so thankful! Thank you so much and I will be ordering more devices soon!
I’m very happy with Great Results & Easy to Use!
I’m very happy with this product. It’s easy to use, comfortable on the skin, and feels well-made. After just a few uses, my skin looked noticeably cleaner and smoother, especially around my nose and chin. The suction is effective without being harsh, and I love that it comes with different settings/tips so I can customize it for my skin. I especially love that there are different modes and handles for customizable use. My family loves them as well. It’s a great addition to my skincare routine and saves me time and money compared to spa treatments. I would definitely recommend this to anyone looking to improve their skin and maintain a fresh, clear complexion at home! I definitely will be looking into purchasing more products from myChway!
Tried and tested &I recommend MyChway
MyChway has exceptional customer service. They were very professional reaching out to me and keeping me updated every step of the way. They were also prompt in responding to my inquiry before my purchase. I purchased two quality grade items over $500 and recieved both items promptly. I would recommend purchasing from them. I live in So. California, US.
Quality equipment, affordable prices
I've purchased professional equipment from this company and have not been disappointed. The machines I own from MyChway are substantial, powerful, and effective. I get phenomenal client results, which of course is also technique-dependent. I do get better results with the MyChway devices than I was able to achieve with other more expensive brands though, so they have a long-term customer in me. I have only ordered devices specifically labeled as "shipping from the US" so I've never paid customs or other additional fees, and I also have no idea how shipment from China might affect transit time. In my case, my devices have all been delivered within a week of order -- sometimes as quickly as 3 days later. I took advantage of the Black Friday sale this year and gifted a MyChway machine to another contouring specialist who is just starting out and she loves hers as well. I have my eye on a few more machines in which I'd like to eventually invest, and I'll be purchasing from MyChway when the time comes.
Excellent company
Very prompt delivery. Good value. Customer service went above and beyond. This is a great company to deal with as I found them trustworthy and the products affordable which is a huge relief during these times!
Good customer service
Good customer service. Had a problem With delivery and swiftly sorted
Costumer service is very fast…
Costumer service is very fast responding and your problems, and they care, there are berry nice
Mychway 9 in 1 device
From the moment of my order Callie was in touch via WhatsApp to check everything is going smoothly. I don’t live on the mainland and was expecting the order to have to be delivered to my Mums but she checked on this and even gave me a choice of courier to get it sent to me direct. I am really impressed with the service they offer and would definitely order again. I tried my machine last night and it appears to be well made with good instructions on how to get started. There are a couple pieces to attach but the screws were all in the right places already and it didn’t take long. Overall a really well made machine at a fraction of the price. And they sent a small gift with it too. Thank you Callie for an excellent experience with my order, very happy 😊
I always buy my equipment from…
I always buy my equipment from them,they’re very good and the service they provide is excellent
Reply from myChway2025-12-08
Thank you so much for your continued trust and support! We’re truly grateful to have you as a loyal customer and are delighted to hear that you’re always satisfied with our products and service. We look forward to serving you again!
Mychway unparallel professionalism
I recently contacted the company regarding an issue with my device, and I am extremely impressed with the quality of their customer service. Their team responded promptly, handled my request efficiently, and quickly arranged to resend a replacement device. The process was smooth, clear, and hassle-free. I truly appreciate their professionalism and commitment to customer satisfaction. It’s reassuring to work with a company that prioritizes its clients and resolves issues without delay. I highly recommend their services. Loussa
Reply from myChway2025-12-08
Thank you so much for your wonderful review, Loussa! We truly appreciate your kind words and are delighted to hear that you were satisfied with our service and support. Your trust means a lot to us, and we’ll continue doing our best to provide a smooth and reliable experience. Thank you for your recommendation!
10/10 customer service & fast delivery
First off, Oran who was is my contact here is amazing! Very helpful in getting me the best deals and listening to everything I need and giving me the best recommendations. Customer service is 10/10 👌 One of my items got lost within fedex and Oren quickly reached out about the issue and had a replacement machine prepared to be shipped out to me the same day I was notified. I can’t wait to start using all of my equipment. This company is 100% reliable and everything is at your doorstep quickly.
Reply from myChway2025-12-08
Thank you so much for your amazing feedback! We’re thrilled to hear that you had such a great experience with our customer service and delivery. We truly appreciate your trust and support, and we wish you great success with your new equipment. 😊
I was pleasantly surprised about my…
I was pleasantly surprised about my experience. Received the item very quickly. Customer service via WhatsApp was very helpful and responsive. Haven’t tried the item yet, but so far 5/5
Reply from myChway2025-11-09
Thank you for your lovely feedback! We're glad your item arrived quickly and that our WhatsApp support was helpful. If you have any questions once you try it, we’re here to assist you anytime.
Great customer service
Great customer service. Really chuffed with my machine. Very helpful and good communication.
Reply from myChway2025-11-09
Thank you so much for your kind words! We're very glad to hear you're happy with your machine and our service. We're always here if you need anything else.
Great Product and great customer…
Great Product and great customer service! Responds quickly and addresses any issues with shipping and/or questions you may have.
Reply from myChway2025-11-01
Thank you for your wonderful feedback! We’re so glad you’re satisfied with both the product and our customer service. Your support means a lot to us — we’ll keep doing our best to provide a great experience every time!
Great products
Great products. I received great service and professional responses via WhatsApp. Also received my products and Machine very fast.
Reply from myChway2025-08-27
Thank you for your feedback. We’re delighted to know you are satisfied with our products and the service you received.
This Equipment is Seriously Good !!!! REALLY
This is a very professional place and the equipment is seriously good !!!! REALLY
Reply from myChway2025-08-25
Thank you so much! We’re glad you’re happy with our equipment and service.
Their customer service it is exceptional
Their customer service it is grrrrreat, they respond quickly and they offers you ways to help, honestly I loved this company, hoping they will keep the same essence and help sense once they grow up in this business . Definitely I will buy more stuffs from this company, all I can say is that they are amazing, please myCHway, do not change never even after you had grow more, please, my best wishes as well and thanks a lot for your help, I hardly never do rates or comments, but this time I did it because I really like the way you helped me and for the patient you gave me. Thanks.
Reply from myChway2025-08-19
Thanks a lot for your kind words! We're really glad you had a good experience with us. We'll keep doing our best.
Shipping was so quick
Shipping was so quick! I have used the machine twice and I haven’t noticed a difference yet
Reply from myChway2025-08-19
Thank you for your feedback! We're glad to hear your order arrived quickly. Results can take a few sessions to become noticeable, so we recommend continued use as directed. If you have any questions, we're here to help!
Service was great
Service was great, received my device on time and quick response to all my questions.
Reply from myChway2025-08-14
Thank you for your kind feedback! We're glad to hear you were satisfied with our service and support.
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