Livia (mylivia.com) has a 3.6 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Health & Medical and its reputation is mixed. Opinions are polarized: 63% rate it 4 stars or higher while 31% give 1 star; The business has replied to 100% of negative reviews; 36 of them were added in the last 12 months. Last updated 2026-08-10.
This product is nearly perfect. It literally saves me from having to miss work or events. The only small downside is that the machine has to attach to your clothing and that can be a little tricky when using the bathroom.
Thank you for sharing your Livia experience :)
Really good, helps with my terrible cramps every month
Thank you for sharing :)
It is a great product, it works great.
Thank you for sharing, Diana :)
I tried this device and it did nothing for me. I asked for money back (30 day moneyback guaranteed) and I never got a response...
We are sorry for the inconvenience. I just checked our system and see that Anastasia from our customer service team replied to your message a few days later asking what the device's issue was and you never responded. Sorry again and hope you found your relief :)
Update: I was now able to get a refund and I'm happy about that, I might give them a new chance in the future. I didn't receive my device the first time, not their fault as this thing can happen but they still drew the monthly fee even though I had no device. Finally they could reship but the device have still not left their facility and when I ask about it I don't really get an answer to when it will and it takes ages to get an answer from them. I can definitely forget about messenger and Instagram chat because I can't get an answer there. By mail I usually get one answer a day. When I tried to cancel my order I didn't even get an answer to it and it looks like there is no way I will get my money back. If it was possible I would give them -4 stars instead
Dear Ann, I apologize for the inconvenience. I just checked your account and I canceled your order. You should see the refund in your account in the next few days. Sorry again and hope you will give us another chance in the future.
I've got my free six-month gel pads with my membership. I got them within a week of ordering them, just in time to switch out the old gel pad.
Thank you for sharing your experience, enjoy your Livia :)
It’s a wonderful and helpful product for those of us suffering from period pain. You can put the pads on your belly or back, wherever it hurts. It’s a TENS device, which you should also be able to get from your doctor although I guess that’s not an option in many places. My only complaint with the Livia is the design which has some important flaws. The wire is too short, too fragile (breaks easily) and doesn’t stick in the device well enough, causing it to fall out. You really don’t want it to fall off into the toilet for instance… The battery life could also improve, same with the gel pads. I ended up buying a cheaper TENS device online that had these properties after my second attempt with Livia.
Thank you for your feedback Ingvill.
This device is a wonder. Highly recommend for cramps and period pain! I’ve had this for over 2 years and have consistent relief from cramps when I use this.
So happy to see Livia is helping you so much, enjoy your pain free period :)
This little gadget is great!!! It works wonders and is super discreet! The skins are cute and let you match your outfits. I wish the case were bigger as the Livia fits perfectly but the flower pads are tight and I’m afraid of bending them or bending the cable, so I usually don’t put them inside. But is it a great option for anyone wishing to have a medicine free solution!
Thank you for your awesome review, Carrie. I am so happy to see you love Livia so much. Enjoy your pain free period :)
Not only did it not work, but I have been spammed by review requests for 3 years. I don’t understand why they are still emailing me to review this product after already using it, giving it a bad review, and attempting to unsubscribe from their emails.
I apologize for the inconvenience Vera, and I will make sure to pass it on forward.
I love Livia they are awesome and it help when I am in pain. Thank u
You are welcome, thank you for your feedback :)
I have been using Livia for over three years now, and it has significantly decreased my excruciating debilitating cramps.
I am so happy to see Livia is helping you so much, enjoy :)
My cramps can really bog me down. This little miracle has been my savior and I'll never give it up.
Thank you for sharing Amy, enjoy your Livia :)
It’s the best way to treat your pain . And its worth 100%
Thank you Veronica :)
Love it so much I also got one for my 10yr old so when she starts so don’t have to suffer so much with pain of cramps
Thank you, Kymberly. So glad to see Livia is helping you so much with your pain. Enjoy :)
After years of shipping to my country, they randomly stopped shipping to Malta and now my Livia is useless. I'm lucky I got some kind of apology. Absolutely awful way of handling clients' complaints.
I apologize for the inconvenience, but please note that after investigating this issue, we are now able to ship to Malta again. Hope this will help you :)
Love the company and love the product! The customer service is very polite and responsive!
Thank you for sharing :)
Easy, non-invasive, and effective for pain management
Thank you for your feedback :)
All great with the device, its confirmed benefits and the customer support, just if you purchase the product, make sure to store the flower pad cables not in the Livia square case or you will have to change them every 6 months. Livia square case is in fact small enough to contain the device, but it forces you to fold the little fragile cables until they gradually wear out and break. Once broken, the copper wires are exposed and if your skin or fingers are sweat, they could even harm you unless you patiently cover them with duct tape. Not a big problem though if you are American and you purchase a monthly subscription, cause of the warranty and the great customer-oriented assistance. The problem arises if you are foreigner and you have to pay customs on top of every replacement shipping. As a workaround to enlarge the lifespan of my device, I store the cables into a used glasses cases and my Livia into its small case. I hope in future Livia comes up with a solution to this problem either with a redesigned case or with reinforced cables.
Thank you for your feedback, Anna. I am happy to see that Livia is helping you with your period pain :)
I LOVE my Livia!! After my first child my cramps were horrible, then found Livia and boy am I grateful for this product it helps relieve my cramps within seconds. Totally recommend!!
Thank you for sharing your Livia experience Ashley :)
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