Livia (mylivia.com) has a 3.6 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Health & Medical and its reputation is mixed. Opinions are polarized: 63% rate it 4 stars or higher while 31% give 1 star; The business has replied to 100% of negative reviews; 36 of them were added in the last 12 months. Last updated 2026-08-10.
What people say
J
Jacob M · 3 reviews · Experienced 2024-07-19 ·
★★★★★
I got a Livia for my girlfriend
I got a Livia for my girlfriend, who has always had bad period pains when it's that time. Sometimes it's even been so bad that it makes her puke, and want to curl up and have someone stab her in her lower back to relieve the pain. When I gave her the Livia, she started using it and as soon as she put it on she said it was already helping. She had to adjust the intensity of it a bit though once she found the right intensity she hasn't had the pain as much anymore, at least when she remembers to charge it. Only thing I would say would, they almost need to offer a 2 or 3 pack, for the people that forget to charge them or need to use them more than just when they're on their period. So far, I would highly recommend it.
Reply from Livia2024-08-14
Thank you so much for this awesome review, Jacob.
We are so glad to see Livia is helping your girlfriend so much :)
H
Hadar Frie · 6 reviews · Experienced 2024-08-07 ·
★★★★★
Amazing product. Highly recommend
I can't express how grateful I am for discovering the Mylivia device. As someone who has suffered from debilitating menstrual cramps for years, this little gadget has been nothing short of miraculous.
From the first use, I noticed a significant reduction in pain. By the second cycle, I was able to go about my day normally - something I haven't experienced in years! The best part? No side effects or medication needed.
What I love about Mylivia:
Easy to use - just clip it on and go
Discreet - fits comfortably under clothing
Fast-acting - I feel relief within minutes
Long-lasting battery life
Drug-free solution
The customer service is also top-notch. When I had a question, the team responded quickly and was incredibly helpful.
If you're tired of letting period pain control your life, give Mylivia a try. It's been a game-changer for me, and I'm confident it can help others too. Worth every penny for the freedom and comfort it provides!
Reply from Livia2024-08-13
Thank you so much for your kind words, Hadar.
We are so happy to see that you are enjoying Livia and a pain-free period :)
Really helps with the pain on my really bad days, I can actually move around instead of curling up into a ball and refusing to move a muscle. It’s a great device and I highly recommend it for anyone who has a uterus and ovaries.
Reply from Livia2024-08-13
Thank you for sharing, Sunny.
So happy to see Livia is helping you so much :)
Since starting menopause, my cramps have become horribly painful and almost debilitating at times. Even with taking maximum amount of midol and other pain relievers they were still tremendously painful. The Livia unit has made a huge difference, for the better! When I put the Livia on, my cramps disappear completely. It's the most amazing invention in my opinion! It makes my cramps nonexistent while having it turned on. I'm able to function again like a non-period day. I still take some midol and other pain meds to help with other symptoms but it's no where near the amounts as before I got the Livia. I have recommended the Livia to so many of my co workers and friends that have bad cramps. I would recommend the Livia to anyone that has cramps. Livia is the best thing ever!
Reply from Livia2024-07-29
Thank you so much for sharing, Catina.
We are so happy to see Livia is helping you so much :)
M
Mara Shepherd · 2 reviews · Experienced 2024-04-30 ·
★★★★★
I love this product!!!
My period pain is so much more manageable!! It’s not 100% gone but I can get it down to low to almost no paid. I have endometriosis and have had very bad pain since I was 14 years old. I am now 30 and have finally found the solution. I use to medicate myself as much as possible and still my pain was crippling. I am now able to go out on my worst days and wear this. I can be almost pain free at work and truly live my life. Even if this breaks one day I would buy another!!
Reply from Livia2024-07-11
Thank you so much for sharing your Livia experience, Mara.
Enjoy your pain free period :)
A
Alannah M · 2 reviews · Experienced 2024-06-04 ·
★★★★★
10/10 after years of agony
For anyone curious, I got it. It’s amazing. Yes, similar to a tens, but I felt genuine relief with this. First time I didn’t want to sob and run to pharmecuticals so THANK YOU!
However, my first one broke, sadly, I was working with a customer service rep but with a looming period and the company having a really great sale running, I just ordered a second. Used it as soon as cramps started (they always start before my actual bleeding… yes I know I’m meant to see a doctor so save the lectures. I have an appointment coming up.)
But yeah long story short; it worked really well for me and I’m really happy with this product. Fortunately I don’t know many other women with endo who haven’t resolved it via medical intervention, so I have nobody to recommend this to, but if any of my friends tells me they have bad cramps, I’ll happily loan them mine with fresh gel pads til they can get one because, seriously, it worked.
I would always miss school from periods and it interfered with so many jobs and opportunities and nobody really empathized with me medically so they refused to investigate and told me to keep taking ibuprofen… I WISH that helped. But this? Game changer. The product was excellent and worked very well for my very extreme pain and cramping.
Good luck, loves!!💜✌️
Reply from Livia2024-07-02
Thank you so much for sharing your Livia experience, Alannah.
Enjoy your pain-free period :)
I love it, and I highly recommend it, the pain at that time of the month can be so uncomfortable between cramps and back pains I started using Livia at first I was skeptical about it but when I tried it for the first time I was amazed by how fast it works. And now I swear by it. I highly recommend Livia I tell my friends about it and family. You won’t regret getting Livia it will the best choice you make.
Reply from Livia2024-06-19
Thank you, Ashley, for your awesome review.
Enjoy your Livia :)
Unbelievably effective!
My first time trying it out I got the hang of the settings very quickly. The placement was easy and it actually WORKED!!! Normally I have pain the doubles me over and makes life hard for the first 3 or so days of my period. But with Livia I was cramp FREE while using it. But not only that .. my days of cramping were cut in half... I raved to everyone at work about it and gave them all the link. Highly recommending!!
Reply from Livia2024-06-19
So happy to see Livia is helping you so much, Jessy.
Enjoy your pain-free period.
Q
QBTN · 1 review · Experienced 2024-06-08 ·
★★★★★
I urge anyone thinking about buying…
I urge anyone thinking about buying this product DO NOT.
The company sent me a defective unit.
I repeatedly had to reach out to company only to be told they will swnd another device if I pay shipping (again) and trying to get a refund.
Reply from Livia2024-06-19
Dear Brandy,
I apologize for the inconvenience.
I just emailed you and hope to hear back from you soon so I can help you.
Adi,
Customer Service Manager at Livia.
I have yet to use my Livia due to the fact I don’t have all the items and I was still charged the $8.00 monthly fee horrible horrible customer service
Reply from Livia2024-06-03
Dear LaQutina,
I just checked your case and I see that your new order is on the way and will arrive at you soon. You can contact our customer service team and they will provide you with the tracking number.
As for the device, I see you received it with the flower pads and a gel pads set so you can use it until the rest of the items will arrive. You can charge the device with any USB cable you have in the meantime.
Thank you and enjoy your Livia.
Refused to honor money back guarantee after not shipping out product
Livia: the reason I choose the bear. Gaslighting your customers and trying to avoid basic legal responsibility (in my case in the United States) then ghosting them when they refuse free stuff, whether it's business or a personal-it's predatory behavior. They took money out of my account the moment I placed the order. I tried to cancel my order that hasn't even been shipped yet, nor will the cancel the subscription. Customer service was generic and will not actually acknowledge the desire for a refund or cancelation. They responded (one out of the dozen of emails in the past week) to my cancellation request by asking why I wanted to stop my subscription, then telling me orders usually ship in 3-5 business days and never confirmed the removal of the subscription. They stopped responding altogether after that and I repeatedly said I want a refund and am not interested in their product or services. Eventually someone responded to my BBB (Better Business Bureau) complaint offering more free stuff and I refused.
Updated: Livia flagged my review after my bank agreed with my refund dispute. I'm glad I took the proper legal steps against them.
Update May 21, 2024: sorry it took so long. I waited to make sure my bank completed my refund and Livia sent a bs response about “giving” me a refund on the BBB complaint I had open on them since Livia has been nothing but awful and avoiding. Now that my refund is complete I’m getting messages from them on here and there! I’m shocked. But going back, my bank finalized my dispute, over the phone and in email, THEN Livia tried to fake a delivery of a product they said they were out of(and after I refused their free offers) through “Sendle” and tell me it was delivered and I needed to prove it wasn’t to get my money back. I looked at the “Sendle”….receipt, if you can call it that, which had nothing of detail just an address for a fulfillment center and my address and shows a couple of city names in a list and said delivered at my mailbox. No actual checkpoints, no handoffs or descriptions of any other kind. I can’t prove the package didn’t exist, but I can prove it wasn’t delivered because I have a locked mailbox only USPS can get into. And this is my favorite part, if you’re wondering that it could have been a minor mistake and they left it at the door, well it was quite the fortuitous day for me as I was home the whole day with another adult inside the home and landscapers right outside my front door. I didn’t hear anything back from Livia after I said NO to interacting with “Sendle” until now that I have my refund they want to look like they care. I have been through so much anguish for a month now because of Livia and their gaslighting/avoidance tactics. If my now closed BBB complaint isn’t public I will make sure it is on another forum or something.
I got through this by taking screenshots of EVERY ENCOUNTER with Livia including my emails that they ignored.
I kept an open complaint on the BBB(Better Business Bureau) which helps with time stamps.
I created a dispute with my bank and luckily for me they heard my case quickly.
I am in the USA so I used USPS and the FTC for reference of my legal and basic rights in my situation.
When Livia tried to make me interact with “Sendle” I didn’t. I said NO and stated Refund again. And to be clear even if they sent something through the USPS or any other legitimate courier, it is my legal right and obligation to refuse the package, especially being weeks after ignoring my refund request and my bank already approving my refund dispute.
If Livia or any of its “employees” keep harassing me or try to contact me in any way not on a public forum I will keep updating this thread for public record.
I genuinely don’t know why they would still try to contact me on Trustpilot AFTER ALL OF THIS, their BBB profile says they’ve been in business for 7 years, if they wanted do better they would have by now.
I will use the words I used on the BBB: I do not want or need your products or services.
No means NO, Livia.
Reply from Livia2024-05-21
Dear Tyra,
I apologize for the inconvenience and will check your case to ensure this action will not happen again.
Thank you for giving Livia a chance.
Adi,
Customer Service Manager at Livia.
Amazing. I was skeptical but it actually works. So much relief. Thank you.
Reply from Livia2024-04-15
Thank you for sharing Rachel :)
M
Madison W · 2 reviews · Experienced 2024-04-12 ·
★★★★★
Absolutely Amazing
The product is easy to travel with, easy to put together and just so amazing when it comes to the settings. I absolutely love the way you can customize your device with different covers and how you can just pop onto the site and easily buy a 6 month supply of the gel pads without a worry.
Reply from Livia2024-04-15
I am so happy to see you love Livia Madison.
Enjoy your pain free period :)
Made my pain go away! I have tried so many things to get rid of the stubborn pain I have every month, then I also have cystic ovaries which hurts more. Livia takes care of both pains, which is awesome, now I can go and live my life without staying curled up in bed at home!
Reply from Livia2024-04-15
Thank you for sharing your Livia experience Amber. Enjoy your pain free period :)
E
EP · 2 reviews · Verified · Experienced 2024-04-07 ·
★★★★★
My daughter has struggled with severe…
My daughter has struggled with severe Cramps. Livia has made the difference between her missing 2 to 3 days of school every month and going in with a smile on her face. I would guess the pain reduction is 30 to 70% from her reports.
Reply from Livia2024-04-15
Thank you so much for sharing. I am so happy to see Livia is helping your daughter with her pain :)
T
Tami Rada · 3 reviews · Experienced 2024-04-05 ·
★★★★★
I bought it
I bought it, I used it once and it seemed to ve effective, then had my purse stolen with the device in it. I got charged and tried to cancel the subscription. Then I got charged a month later and when I sent a contact request to cancel, I was told to order a new device and get 50% of a new device. I may have considered it, but how about you just cancel the subscription as asked instead. Never buying anything from this company, they suck.
Reply from Livia2024-04-15
Dear Tami,
I apologize for the inconvenience.
Please note that your subscription is canceled and there will be no more charges in your account.
Thank you for trying Livia and hope you will give us another in the future.
Adi,
Customer Service Manager at Livia.