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Beauty & Well-being

Myprotein

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100 reviews

4.5100 reviews
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About Myprotein

Data updated
Website
myprotein.co.kr
Category
Beauty & Well-being
Location
United States
Status
Unclaimed
Replies to negative
100% (9/9)
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Is Myprotein legit?

Myprotein (myprotein.co.kr) has a 4.5 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Beauty & Well-being and its reputation is excellent. 88% of reviews are 4 stars or higher and 6% are 1 star; The business has replied to 100% of negative reviews. Last updated 2026-08-11.

What people say

Very good very delicious

Reply from Myprotein2024-09-10

Hello, Thank you for taking the time to leave your review, we value and appreciate your comments. We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback. Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist. Kind regards, Jane

Great price and great quality

Great price and great quality! I love all of their products and I am especially happy about the clear whey isolate, new and fresh. A forward thinking product!

Reply from Myprotein2022-05-05

Hello Thank you for leaving your review! It is always a pleasure to receive this feedback from our loyal Customers. Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments. Should you happen to have any questions or queries, please don't hesitate to contact our Customer Services Team, and we will be happy to assist. Take care, and have a lovely day. Kind Regards, Kayleigh

Great price

Great price, worse quality. For poor students its ok, but if you want something better you have to pay more

Reply from Myprotein2022-03-04

Hello, Thank you for taking the time to leave your review, we value and appreciate your comments. We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback. Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist. Kind regards, Charlotte

Good prices but bad product,

Good prices but, I bought i sample from a pre workout and it was strong so i bought 2 boxes of it and when they arrived they didn't do anything! They made strong sample and poor box so they can sell more

Reply from Myprotein2022-01-05

Hello, We are sorry that we have not managed to meet your expectations on this occasion. We are always striving to improve and better your shopping experience and wouldn't be able to do this without your valuable feedback. Regards, Sue

Product packaging is really bad.

Product packaging is really bad. Print looks cheap, plastic looks cheap, and zipper doesn't close. Also delivery took much longer than promised. Doesn't feel trustworthy at all. Edit: Myprotein asked on Trustpilot in public for further information to track my account and help me - I provided the information, but they never got back to me. Should actually give one star less for pretending to be helpful.

Reply from Myprotein2021-10-20

Hello Roland, Thank you for leaving your review. I am truly sorry to hear that you have experienced an issue with your order, I fully appreciate the disappointment this has caused and I do wish to take a look into this for you. I have not been able to locate your account at present, however I have sent you a message where you can provide further information so I can assist you further. I look forward to hearing back from you, and I do apologise for the inconvenience this has caused. Kind Regards, Kayleigh

Not recieved my delivery

Reply from Myprotein2021-10-20

Hello Mr Mohammed, Thank you for leaving your review. I am truly sorry to hear that you have experienced an issue with your order, I fully appreciate the disappointment this has caused and I do wish to take a look into this for you. I have not been able to locate your account at present, however I have sent you a message where you can provide further information so I can assist you further. I look forward to hearing back from you, and I do apologise for the inconvenience this has caused. Kind Regards, Kayleigh

Great service

Great service, top products. Great tasting products, and I love the large 5Kg bags, they last a good few months.

Reply from Myprotein2021-08-10

Cheers for leaving your 5 star review! This is what I love to hear regarding your buying experience. Have a good day, Matt

Best taste, not too sweet!

Tried many types of proteins but all of those are super sweet. Myprotein has the best taste so far, I especially love the flavorless version for cooking!

Reply from Myprotein2021-07-02

Hello, Thank you for taking the time to leave your review, we value and appreciate your comments. We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback. Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist. Kind regards, Sue

thank for your protein

so good to enhance my body not only delicious but also feels healthy!

Reply from Myprotein2021-06-03

Hello Thank you for leaving your review! It is always a pleasure to receive this feedback from our loyal Customers. Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments. Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist. Take care, and have a lovely day. Kind Regards, Sue

Do not order - you will be scammed

Ordered 3 pairs of leggings and I was told they would be delivered in 5 days. Waited 3 weeks and no sign of them. Tracked the order only to find out HERMES were delivering them. Any time I have items delivered with Hermes it’s always been a hassle. The tracker said they were all delivered even though I had received none of the items. Next thing I receive 1 pair of leggings. So I complained on the website and they told me to cancel my order for the other 2 pairs of leggings that I didn’t receive and I should receive a refund. 3 weeks later still no refund. I complained to my protein and they insisted I did in fact receive a refund. I sent them screenshots from my bank statement to prove I did not receive the refund on the day they said I did and now they are ignoring my messages. Disgraceful website of scammers do not trust these

Reply from Myprotein2021-03-13

Hello Julie, Thank you for leaving your review. I am truly sorry to hear about this issue. I am unable to locate your account at present, however I have sent you a message requesting further information, so I am able to help in resolving this matter for you. Please respond to this message at your earliest convenience, I look forward to hearing from you. Kind Regards, Tracie

Thank you for your service

Reply from Myprotein2021-03-12

Hello, Thank you for taking the time to leave your review. It's always such a pleasure to receive this feedback from our loyal customers. Please don't hesitate to contact our Customer Services Department if you have any further questions or queries, we would be more than happy to assist. Take care, and have a lovely day. Kind Regards, Sue

This is brand good!

Reply from Myprotein2021-02-26

Hello, Thank you for taking the time to leave your review. It's always such a pleasure to receive this feedback from our loyal customers. Please don't hesitate to contact our Customer Services Department if you have any further questions or queries, we would be more than happy to assist. Take care, and have a lovely day. Kind Regards, Sue

The products are very good quality

The products are very good quality. On the negative side, proteins with the taste of tea are absolutely bad. Also did not receive all the products I ordered 😬

Reply from Myprotein2021-02-26

Thank you for the review, Petar. I am pleased to hear this, we do provide a wide range of flavours so everyone can find ones they like. I can see there was a stock issue with the two items of clothing you ordered, these are now cancelled. Cheers, Matt

Late Delivery

I didn't receive my order even after 1month, 20 days and still wanting.

Reply from Myprotein2021-02-26

Thank you for taking the time to leave your review. I am sorry to hear of this matter and I do want to get this looked into. At present I cannot locate your account, can you please update your review or contact us via your account or Social Media. I look forward to getting this resolved. Kind regards, Matt

Very kind

Very kind. Very quick HG

Reply from Myprotein2021-02-16

Hi, We are really happy to see read this feedback from you and thank you for this review. If you will have anything that you will need any help within the future, please do not hesitate to contact our customer service team through your online account and we will help you. Have a lovely day. Feedback team

I am satisfied with the speed of…

I am satisfied with the speed of delivery.

Reply from Myprotein2021-02-16

Hi, We are really happy to see read this feedback from you and thank you for this review. If you will have anything that you will need any help within the future, please do not hesitate to contact our customer service team through your online account and we will help you. Have a lovely day. Feedback team

This is from South Korea

This is from South Korea, so my review may be grammatical wrong or my word may too. I bought protein two weeks ago and delivery was so fast and i like its system. I totally bought protein from your company two times, and this time delivery was faster than last time. I will be likely to use yours. Thanks.

Pretty much perpect. but..

Pretty much perpect. But one little problem was that my protein box was torn. However protein wasn't damaged though.So..it was OK :)

Reply from Myprotein2021-02-16

Hi, We are really happy to see read this feedback from you and thank you for this review. If you will have anything that you will need any help within the future, please do not hesitate to contact our customer service team through your online account and we will help you. Have a lovely day. Feedback team

so good myprotein!!!!

Reply from Myprotein2021-02-16

Hi, We are really happy to see read this feedback from you and thank you for this review. If you will have anything that you will need any help within the future, please do not hesitate to contact our customer service team through your online account and we will help you. Have a lovely day. Feedback team

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