Great costumer service
Great costumer service. Vivian replied fast, was very kind and ready to help right away. The problem was solved immediately. Helped me despite my own mistake of not ordering in time.
Adhering to the basic concept of "Music gives us power", My Spotify Plaque was established in 2020. We are committed to creating music decorations that can improve the quality of life, such as night lights, plaques, keychains, blankets, paintings, jewelry, and others. In My Spotify Plaque, you customize photos and songs as you wish. And it decorates your room with your sweetest smile and your favorite song.Adhering to the basic concept of "Music gives us power", My Spotify Plaque was established in 2020. We are committed to creating music decorations that can improve the quality of life, such as night lights, plaques, keychains, blankets, paintings, jewelry, and others. In My Spotify Plaque, you customize photos and songs as you wish. And it decorates your room with your sweetest smile and your favorite song.
Written by the business, not verified by us.Myspotifyplaque (myspotifyplaque.com) has a 3.5 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Events & Entertainment and its reputation is mixed. Opinions are polarized: 62% rate it 4 stars or higher while 32% give 1 star; The business has replied to 29% of negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-09-02.
Most reviewers were somewhat happy with their experience overall. Consumers frequently mention that the customized items are beautifully made, feature clear music and charming images, and serve as deeply meaningful personal gifts for special occasions. Additionally, people deeply appreciate the responsive, kind, and helpful customer service team when dealing with questions or requests. However, some customers also noted frustrating issues with delivery delays and items occasionally arriving broken due to poor packaging. A few people felt the product quality fell short, or that the final design was quite misleading compared to the advertised pictures. Others experienced prolonged shipping times that caused significant disappointment when trying to celebrate loved ones on time.
Auto-generated from all reviews of this business. For reference only.Great costumer service. Vivian replied fast, was very kind and ready to help right away. The problem was solved immediately. Helped me despite my own mistake of not ordering in time.
Buyer beware, what I received from this company was nothing close to what they described. Definitely not worth what I paid for. Please think twice so that you don't fall into the same thing that I did.
Vivian was Very helpful and quick to respond and answered all questions and then some.
Excellent customer service and very responsive to all questions!
Took 2 months to arrive, lights popped off ant can’t reattach, they literally sent me a glue stick to do it myself, none of the photos are even. I am beyond furious this looks horrible!
I paid for a faster shipping. The order didn't arrive on time, but they refunded me the extra payment I did for a faster shipping. So I really appreciated their customer service. Apart from that the order was exactly as I expected!
While the customer service is very helpful and quick, the product quality is very poor. First time I purchased, it came with no protective film on the front and had numerous scratches and chips in it. I asked for a replacement and still had to pay for the shipping fee even after I paid for faster shipping in the first one. The next order still had no protective film on the front and had scratches. I advise everyone to be very careful from ordering here as the quality is very dodgy. Thankfully, the second order to come quicker than expected :).
Recently ordered the museum peice, really good quality but was missing the staircase, within 2 emails had a new one on the way with really friendly service from Elsie, very happy with the product and company
The package arrived damaged and the frame inside was broken. I’m really disappointed, as I expected better packaging and protection for such a fragile item.
this was an awful experience. took a month to get one photo changed, to which i paid two invoices for. and then once i finally got my matchbox poster it was an AI generated image of something completely random. i ordered this to arrive before valentine’s day and it just arrived in march. this entire process feels like a joke and scam. i’ve heard great reviews about this but this was genuinely terrible.
ABSOLUTELY TERRIBLE!!! DO NOT USE THIS COMPANY Ordered a gift for a special birthday within 8 weeks - and despite payiing for express postage, and continued apologies for delay, lie upon lie upon lie. Sill no parcel delivered, and they think a 10% compensation payment is acceptable. Do yourself a favour and order 12 months in advance of needing a gift - you'll still not get it on time, but hey you have been warned..... HORRENDOUS - SIMPLY AWFUL
I ordered the moon frame for my besties birthday, she loved it, awesome work Ps. It be real nice if you can get better quality moon pictures Thank you
I’m not satisfied what so ever with my product. It is completely the wrong item from what it was supposed to be. My item was supposed to be a poster but instead I got a keychain. You can barely see any of the words and the pics are so tiny. And on top of that I paid extra for fast delivery for the item to have so many issues pop up and not get the item until now. And nothing to compensate for all the issues that came up and for it arriving way later then it said it would. This isn’t okay.
DID NOT SHOW UP TO MY HOUSE EVEN THOUGH I CLEARLY HAD DIRECTIONS! DO NOT ORDER! FIND A BETTER COMPANY TO ORDER FROM!
Not even a response of my order, this is a scam
the quality was not what was in details
This came out better than I expected, I'm so very happy with this product. It's for an anniversary gift so I know they're going to love it like I do!!!!! Great idea overall definitely reccomend!!!
100 reviews matching