TickTalk (myticktalk.com) has a 4.0 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Electronics & Technology and its reputation is good. 72% of reviews are 4 stars or higher and 18% are 1 star; The business has replied to 91% of negative reviews; 48 of them were added in the last 12 months. Last updated 2026-08-10.
What people say
A
A.C. · 2 reviews · Experienced 2026-05-28 ·
★★★★★
100% A+ Company and Customer Support
TickTalk support (Jorge and even their AI chat) were very prompt and helpful in resolving my daughter’s watch issue. All communication was quick and detailed. The service we received in getting her watch replaced was top notch and above any expectations we had. This watch is a necessity for her and a lifeline, so I’m very happy that this company exists. Thank you!
Reply from TickTalk2026-08-06
Hello. So glad our AI chat and Jorge were able to assist you. We love to hear that service was prompt and helpful. Thank you being a loyal customer.
K
Kate Warda · 1 review · Experienced 2026-06-19 ·
★★★★★
switching over the information and data…
switching over the information and data as well as the cellular service was difficult.
Reply from TickTalk2026-08-06
Sorry to hear you had some difficulty switching over the data. A negative user experience is never what we want to hear. If you still need any help you can email [email protected], we would also like to know what was the difficulty, so we can see if there is a way for us to make things easier.
A
Alan Skeen · 2 reviews · Experienced 2026-06-17 ·
★★★★★
Problem resolved satisfactorily
Problem resolved satisfactorily. Thank you!
Reply from TickTalk2026-08-06
Great to hear we were able to help resolve any issue. Thank you for being a loyal customer.
T
Tushar KAUL · 1 review · Experienced 2026-06-01 ·
★★★★★
The WATCH they send is not even more…
The WATCH they send is not even more than 300rs which they sell it for 2k-3k
The watch they show on website is way different they send in courier its a literally a scam and never order from TICK TALK and CO shit company they should close and I will file a consumer case on these bastard people.
HERE ALSO THEY HAVE PASTED FAKE REVIEWS you can check the NAMES of the people DONT FALL FOR THE SCAM.
Bastard they are
D
Dee Dantz · 1 review · Experienced 2026-06-04 ·
★★★★★
Fast service response and replacement…
Fast service response and replacement shipping
Reply from TickTalk2026-06-15
Hi Dee. Thank you for your kind words. So glad the replacement process was easy and fast.
The only thing that I'm having hard time with is GPS Tracker is notable all the time so to explain me well let's say my daughter is in location a when I check on the GPS tracker it shows that she is in a complete different location maybe the previous one.
Reply from TickTalk2026-06-18
Hi there. Please email [email protected] and someone from our team can see if a server reset helps with your issue.
F
Falice Marie · 2 reviews · Experienced 2026-06-05 ·
★★★★★
Great watch!!
Reply from TickTalk2026-06-15
Thanks for the kind review. We appreciate your business.
L
Lagartixa · 2 reviews · Experienced 2026-03-30 ·
★★★★★
Impossible to cancel, watch broke in 6 month
Impossible to cancel. Theres no cancel option in the app, it wont log in in web wersion and support is just a bot sending stupid links. Watch itself stopped working in less than 6 month
Reply from TickTalk2026-06-18
Hi there. We have options to cancel through your TickTalk Wireless account. It can be misleading, which is not our intention. Here is an article that will help: https://ticktalk.zendesk.com/hc/en-us/articles/35664817287053-How-Do-I-Cancel-My-TickTalk-Wireless-Subscription
N
NM · 1 review · Experienced 2026-01-16 ·
★★★★★
great watch & great customer service
We have been using this watch for 6 months now, and we've had a very good experience, especially when I compare it with the Xplora 6 we were using. This is a much better watch. Sometimes it shows cellular tower locations instead of the actual watch location but other than that, watch & its features are great.
recently its touch screen stopped working & its customer service was very nice to get it fixed.
Reply from TickTalk2026-01-27
So glad to hear that our support team has been supportive. We strive to do our best by our valued customers. I'm glad everything was fixed and you can safely stay connected with your child.
M
Meghan · 2 reviews · Experienced 2026-01-13 ·
★★★★★
Amazing watch for kids!
The TickTalk5 watch is the best option for any child that wants to communicate with their friends and family, while maintaining safety. Parental controls allow for the ability to accept only certain calls or texts to reach my child. I set up their contacts list so that they can receive calls and texts from their friends and grandparents, while blocking every other number that is not on the allow list.
The watch is a good weight for a child's wrist and has a large enough screen to easily maneuver with the tip of their fingers. They are able to send texts that are clear and concise. The controls allow the parents to block certain apps that you do not want your child accessing.
I love the geo tracking feature on this watch. It has improved drastically within the past year. I can always see exactly where my child is, even when they are traveling home on the bus. I know what friend's house they are at, what phone calls they're receiving, and so much more.
They can listen to child appropriate music on their watches, make calls, create alarms, set reminders, track their walking steps, and more. I love that you can set the watch to only be used at certain times, so we have them blocked for the school day and overnight.
My 10 year old son loves his TickTalk5 so much that we just bought one for my daughter's 8th birthday. I love being able to communicate with them throughout the day. This has been the best watch ever for our children, and we absolutely love all of the parental control options. I very HIGHLY recommend the TickTalk 5!
Reply from TickTalk2026-01-27
Thank you for being a dedicated customer! We are so glad that your family has found TickTalk 5 to be a great solution to keep you all connected.
I thought this product would work for me. The gps was poor as well as battery life. Ended up getting the speaker box from Japan and it works awesomely. Don’t need all the extras. Just a good gps and communication.
Reply from TickTalk2026-01-27
Hi there. I'm sorry you had a negative experience. If you reach out to [email protected], someone from our team could try resetting the server to see if that might help with the GPS. That would be a first step.
M
Michelle B · 1 review · Experienced 2025-12-11 ·
★★★★★
Charged multiple times.
They charged me multiple times for one watch, very disappointed.
Reply from TickTalk2026-01-27
Hi Michelle. This is definitely not the experience we want for our customers. Were you able to get this resolved. I can guarantee that if you only meant to order one watch we can get you a refund if you return the duplicate order.
J
Jil Gasa · 2 reviews · Experienced 2025-12-10 ·
★★★★★
Replacement hassle free…
thank you for making the replacement process so easy and hassle free. You guys are the Best!
Thank you again for your great customer service!
Reply from TickTalk2025-12-23
Hi Jil, Glad to hear that everything worked out positively. We appreciate your kind words.
R
Rita Marie Guerrero · 1 review · Experienced 2025-12-08 ·
★★★★★
Amazing Customer Service
Had a great customer service experience with this company. Our son's sim card cover cracked on his watch and needed to be replaced. We reached out to see where we could purchase a replacement and they sent out a replacement for free the same day after we sent in a picture of the broken piece. We are so grateful for their swift action and we cant wait to get his watch up and running again. Thanks!!!!
Reply from TickTalk2025-12-23
Awesome to hear, Rita! Thank you for trusting us to keep you and your family safely connected.
