TickTalk (myticktalk.com) has a 4.0 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Electronics & Technology and its reputation is good. 72% of reviews are 4 stars or higher and 18% are 1 star; The business has replied to 91% of negative reviews; 48 of them were added in the last 12 months. Last updated 2026-08-10.
I ordered the wrong charging cord and they called me to check if I had made a mistake. Excellent service
So glad to hear that someone from the team was able to catch that! Thank you for your continued support.
Easy enough to buy and check out. We shall see how the watch is. So far so good.
Great to hear your shopping experience was positive. Thank you for your support.
Support was prompt, courteous, and very helpful.
Great to hear you had a positive experience. Thank you for your kind review.
I tried to cancel my order RIGHT after I ordered. There was way to cancel the order. I wanted to cancel it so that I could order 2 watches instead of 1. I went to order another watch but I was going to be charged $30.00 AGAIN for shipping! I was told the shipping was going to be free but now I was going to pay $60 for shipping?!?!? No thanks!!! I tried calling and emailing the company. I tried to cancel and email the company that I purchased through. It's been days and I still haven't heard back.
Hello. I am very sorry that you had a bad experience. Please email [email protected] and I can help escalate your issue. If you live in the US you should get free shipping unless you chose expedited shipping by accident.
Great to hear you had a positive experience. Thank you for your kind review.
When my watch broke, customer service and shipping were helpful and responsive, even going beyond the usual scope of their role to solve my problem.
Great to hear you had a positive experience. Thank you for your kind review.
1- The band quality is very bad .. I purchased 2 watches for my 2 kids .. within few months I had to purchased and replaced one watch twice and the other watch once. 2- price is over priced.
Hello. I am very sorry that you had a bad experience. We understand that broken bands can be an issue. We will gladly replace it for you for free if this issue continues. Someone from our team will reach out shortly.
I appreciated timely and informative responses attention, and professionalism. Special thanks to Natasha for tremendous support.
Natasha is one of the best! We will share this kind review with her!
I have had the model 5 for over a year now. It's a great "watch/phone" for my daughter. Our cat has chewed the base cord prompting me to buy 2 additional bases. Service is fantastic when purchasing more products. Thanks!
Great to hear you had a positive experience. Thank you for your kind review. Your cat seems to love TickTalk as well :D
Great to hear you had a positive experience. Thank you for your kind review.
Excellent Great fast service
Great to hear you had a positive experience. Thank you for your kind review.
The discount coupon Memorial Day offer was misleading. It made it seem as if you get a $35 discount, when in fact, it was a "free" charger supposedly valued at $25 plus a $10 discount. I certainly hope that the watch performance is less deceptive.
Hello. I understand how that can be misleading. We do try our best to be as clear as possible with all visual and copy. We will make note of this for future sales. If you need any further help email [email protected].
I only bought it because the strap that came on the watch is failing after less than a year.
Hi there! I am sorry you are dissatisfied with your experience. We would like to learn more about your situation. Please email [email protected] so we can further investigate the issue you are experiencing.
Great product! Easy to use for my child!
Hi there! Happy to hear you have had a great experience! Thank you for your kind words.
Did not have the ability to enter promo code for discount. No response from your ordering department when I called. I left a voicemail.
Hi there. I am very sorry that you had a poor experience. I would like to hear more about what your experience was like. If you are unable to enter the promo code that is a big deal and hugely inconvenient. Please email [email protected] and we can look into this for you.
Hi there! Great to hear! Glad your experience was positive.
My calls were answered, literally. That is an invaluable quality in a company to have in my opinion. My questions were kindly answered. I sent an email which was responded to within about 12 hours. I placed my order yesterday, and it has already shipped. I received emails to help me set up my Tick Talk account easily. If the product works properly and the company remains eager to help customers in the future, I will have zero regrets. WHAT a great alternative to a cell phone.
Hi there! So glad you had a pleasant experience. We value your input and kind words. Make sure you follow us on all social platforms so you never mis a new update!
I am using for 1 year. It is very nice.
Hi there! Thank you for being a valued customer! So glad you are enjoying your TickTalk.
Ease of order, transparent transaction and Colour variety 👍
Hi there! Glad your experience was positive. Thanks for sharing!
As a customer, I appreciate the functionality of the TickTalk watch, but I would like to offer a few suggestions for improvement. First, the wristbands could benefit from enhanced durability and higher-quality materials to ensure long-term comfort and wearability. My son's wristband tore just after few months of use. Additionally, offering multiple size options would be greatly appreciated, as the current one-size-fits-all approach does not accommodate all users, particularly younger children or older children. Lastly, making the watch accessories available on Amazon would significantly increase accessibility and convenience for many customers.
Hi there. I am very sorry you had a bad experience with your wrist band. We do sell them on our website only because we offer all of our customers the opportunity to ship the watch to us (we take care of shipping) and we can replace it for you. I hope this information helps.
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