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Beauty & Well-being

Vitabath

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201 reviews

4.8201 reviews
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About Vitabath

Data updated
Website
myvitabath.com
Category
Beauty & Well-being
Location
United States
Status
Unclaimed
Last 12 months
201 reviews
Replies to negative
100% (5/5)
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About this business

Developed in Europe by skin care specialists in 1957, this group of experts set out to create the first liquid shower gel to help eliminate the drying properties of bar soap. With a vision in mind, they created an innovative yet superior product that cleansed the skin and provided important skin conditioning benefits. This specialized formula contained a complex blend of vitamins, botanical extracts along with a very distinctive fragrance that was unlike any other personal care product available to consumers of the time. The ingredients left skin feeling nourished, healthy and not dry like traditional bar soap. This was the birth of Original Spring Green™ Moisturizing Bath & Shower Gelée and the beginning of Vitabath®.For 65 years we have expanded our line of product that pamper your body, mind and soul with only the quality that Vitabath® Luxury Bath and Body Products can provide. Shop for the best gifts or for your favorite body wash, shower gel, body lotion, bath bombs, bubble bath, fizzies, men's products and more on our website: www.myvitabath.com Sign up for our 20% OFF coupon code that can be redeemed on your first or any purchase. Enjoy free shipping on orders that are $65 and over. Join the Vitabath users that have been a part of our brand for 65 years!

Written by the business, not verified by us.

Is Vitabath legit?

Vitabath (myvitabath.com) has a 4.8 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Beauty & Well-being and its reputation is excellent. Praise is nearly unanimous, with 94% rating it 4 stars or higher; The business has replied to 100% of negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-09-05.

What reviewers say

AI generated

Reviewers overwhelmingly had a great experience with this company. Consumers frequently mention that the body washes and shower gels smell amazing, feature long-lasting fragrances, and are highly concentrated so a little product goes a long way. Shoppers also appreciate the secure packaging, noting that items always arrive safely in perfect condition and that shipping is generally fast and reliable. Though some customers encountered problems, a few noted that shipping took longer than expected or that orders occasionally faced unexpected delivery delays. A few people also mentioned difficulties with receiving incorrect items, missing packages, or experiencing trouble when trying to complete their online purchases.

Auto-generated from all reviews of this business. For reference only.

What people say

I received a reminder email about your…

I received a reminder email about your sale so I ordered products but I did not get the sale prices your customer service person was not nice via email and said the sale prices had expired the day before. I tried to explain and told I just received the email but she or he just refused again via email and just said the exact same thing. I am a loyal Vitabath customer and have been one since you were in our retail stores in Pennsylvania which was many years ago. My daughter and daughter in law are fans also. But I am rethinking because of your customer service!

Reply from Vitabath2026-08-10

Thank you for sharing your feedback. We’ve reviewed the details of your recent order and the related promotional emails. Our records show that the promotional email was first sent on July 14, followed by a “Last Chance” email on July 18 notifying customers that the sale would end on July 19 at 11:59 p.m. No promotional emails were sent on July 20. The “Last Chance” email you opened on the evening of July 20 was the one originally sent on July 18. Your order was placed later that same evening, after the sale had ended. I’m sorry the discount was not applied. Because the promotion had already expired, we are unable to honor the sale pricing after the stated end date. Automatic discounts are applied only during the active promotional period and are removed once the sale concludes. We do occasionally make exceptions in limited circumstances (for example, if an item is out of stock or if a customer contacted us for assistance before the sale ended and we were unable to respond in time). In this case, the order was placed after the promotion had closed, so we are unable to adjust the pricing. Our customer service team previously explained the reason the discount could not be applied. Going forward, promotional dates are clearly noted on our homepage banner and in all related emails. We encourage you to place future orders during the active promotional windows so we can ensure the discount is applied at checkout. We appreciate your business and hope this clarifies the situation. Please don’t hesitate to reach out if you have any other questions. We look forward to helping you and appreciate your brand loyalty with Vitabath.

There was a misdirected shipment

There was a misdirected shipment. Carrie Moreau accepted what information I had and made everything right! She persisted on this until my order was received. I appreciate her great customer care and her diligence! Thanks, Carrie!

Reply from Vitabath2026-08-10

We are so glad you were helped appropriately and received great customer care! Thank you for your feedback and wonderful 5-star review.

Ordering process was quick and…

Ordering process was quick and painless. Shipping arrived very quickly. These are by far my favorite bubble baths. The best sudsy bubbles to soak in and the scents are pleasant and not overwhelming.

Reply from Vitabath2026-08-07

We love this feedback and we're so glad we can provide you a peaceful and lovely soaking experience with our Vitabath Bubble Baths - thank you for continuing to shop with us.

I've stopped using this for a few years…

I've stopped using this for a few years to try a different soap; but I just had to have my Vitabath again1 It is a nice soap that feels so smooth and love the fragrance for relaxation! Glad I decided to come back to it.

Reply from Vitabath2026-08-07

We're so glad to see you back with us Karen and thank you for your kind 5-star review, we greatly appreciate that.

Nothing went the way it was stated it…

Nothing went the way it was stated it would. You sent me some email saying you created me an account so you could retain my payment information. Your customer service is ineffective and apparently bitter and hateful because my order got canceled. Never got the product never will

Reply from Vitabath2026-08-07

After reviewing the situation, we processed a full refund and cancelled the order as a final resolution.

Fantastic Customer Service

I had a problem finishing my transaction on the website and was quite frustrated. I sent an email and promptly received a response from Nikki Sim and she truly helped me. She turned my negative experience into a positive and I’m very appreciative. Thank you Nikki!😃

Reply from Vitabath2026-08-07

Nikki is wonderful and we're so glad she was able to help you complete your order. Thank you for the amazing 5-star review and for shopping with Vitabath.

Product is great

Product is great. Price is reasonable. Shipping is slow.

Reply from Vitabath2026-08-03

Hi Denise, thank you for your feedback. We are shipping from Canada and have had a few obstacles, but we work our best to ensure you receive this as quickly as we're able to. Thank you for your review and we're glad to hear that you're happy with our prices and the product. If you ever have any questions please reach out: [email protected] - thank you kindly.

LOVED THIS SCENT SINCE THE 1980’s!!

I have loved Vitabath Green since the 1980’s, when I visited my sister in Mississauga. We had gone downtown Toronto to shop and I was very tired at the end of the day. My sister suggested I try a bath with Vitabath Green! I fell in love with the scent! Relaxing, but energizing at the same time! I have always loved the scent, but couldn’t always find it in local shops. I decided to start ordering it on line and I can’t get over how many comments I get about the subtlety, but fresh scent. I can use it every day (and do!) without anyone complaining about “overbearing scents”, but I enjoy it personally and often get a whiff myself (or a compliment from a friend who gives me a hug😉). It’s such a fresh crisp scent, and I love it!!

Reply from Vitabath2026-07-31

Thank you for your story and love for our cornerstone Original Spring Green, we love to hear all this feedback. We appreciate you shopping Vitabath and especially for coming direct.

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