SurFast Video Downloader
SurFast Video Downloader - excellent value, simple to operate and also excellent support (I needed some)
About Nabla Mind
Data updated- Website
- nablamind.com
- Category
- Electronics & Technology
- Location
- China
- Status
- Unclaimed
- Last 12 months
- 32 reviews
- Replies to negative
- 86% (6/7)
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About this business
Nabla Mind is a dynamic technology company and we are active in various fields of technology, including cutting-edge video-related programs and advanced AI-powered utilities.
Written by the business, not verified by us.Is Nabla Mind legit?
Nabla Mind (nablamind.com) has a 4.7 out of 5 rating on OK.one, based on 107 user reviews collected here. It is listed under Electronics & Technology and its reputation is excellent. Praise is nearly unanimous, with 94% rating it 4 stars or higher; The business has replied to 86% of negative reviews; 32 of them were added in the last 12 months. Last updated 2026-10-25.
What people say
The best for me.
This is, for me, the best download app I've ever used. The customer service is fast, helpful, friendly, and professional
SurFast does exactly what it promises
SurFast does exactly what it promises. The video downloading is fast, reliable, and easy to use. It has worked consistently for me and saved a lot of manual time.
What an excellent piece of software
What an excellent piece of software! The support team is fast and incredibly helpful. I highly recommend it, especially the ingenious option to download playlists. Once you try Surfast, you’ll quickly appreciate its powerful features.
Reply from Nabla Mind2025-12-19
Hi Matt, thank you for the kind words! We’re thrilled to hear that SurFast Video Downloader is making your YouTube playlist downloads easier. We designed the batch downloading feature specifically to save our users time, so it's great to know it’s hitting the mark for you. Happy downloading!
One of the best app for content creators
I have been using Surfast Video Downloader for more than a year, and I cannot recommend it enough! I can download anything from anywhere, and I can batch download account videos and playlists!
Reply from Nabla Mind2025-12-19
Hello Ali, we really appreciate the 5-star recommendation! It’s wonderful to hear that after a year, you’re still finding SurFast effective for downloading from such a wide variety of sources. Providing a seamless batch downloading experience is our top priority, and your feedback lets us know we're on the right track. Thanks for sticking with us!
Excellent and Stable Software for…
Excellent and Stable Software for enhanching your Youtube Experience.Great Customer Support !
Good Support team
I contacted NablaMind’s support team by email and received a very quick response. The reply was clear and the solution provided was effective. Overall, a very good customer experience.”
Positive experiense overall
Been using it for a few months, mostly all good. Lately started having occasional glitches where some videos were missing download as video option, only audio. Reached out to support and the issue was resolved within a day - response was fast and on target.
Prompt reply
Brought a product that worked well after installation. It then started acting erratically. I contacted the company explaining the problem. What impressed me was the prompt reply. After following their instructions, the program was back up and running correctly.
SurFast Shines!
SurFast Video Downloader is a lifesaver for grabbing YouTube videos quickly and glitch-free – super easy to use and reliable every time. The standout? Their customer support! Every email gets a fast, professional reply with real solutions – they've turned issues around overnight and even upgraded my trial to lifetime. Feels like a service-oriented team that truly cares. Top-notch from start to finish. Highly recommend! 🚀
After building a new pc and installing…
After building a new pc and installing their software I could not activate it with the old license code. A mail to their support department was answered within 5 minutes and upon sending my old code it was reset within another 5 minutes. I could register the software and my problem was solved within 15 minutes. Super, thank you very much Charlene
Easily does what it states it can do.
I had a project i was working on a few months back. Downloaded the software to accomplish my task. It worked well for what I needed. Began working on a recent project and found I needed to use the software again. I was limited to a daily download of 3. I decided it worked so well that I purchased a 1 month subscription. After I completed my project, I was truly impressed by the speed and glitch free nature of the software, I decided to purchase a lifetime license. Well worth the price. Very easy and intuitive to use.I highly recommend it. In addition, their customer service department was very helpful in turning my 1 month trial subscription into a lifetime license. You've now got a customer for life. Thank you.
Every time I have a problem
Every time I have a problem, I send an email. I'm answered quickly and always with a solution to my problem.
Very reliable, very service-oriented
The only app I've tested re: YouTube videos that does not run into serious trouble after a while when accessing the YouTube website. Moreover, when it seemingly did so once, SurFast staff was extremely helpful and responded very quickly (i.e. overnight) with advice as to possible reasons and where to look in my folder system for missing software components that might have been causing the trouble. Within 48 hours or so, the issue was solved. A very professional and service-oriented startup company.
Very professional people
Very professional people. They solved my problem immediately with no delay. I recommend SureFast Video Converter to anyone who needs it, it is relly good and their customer service is really remarquable.
I Had a problem With My Surefast…
I Had a problem With My Surefast software and immediately they fixed it. They Are very Professional and they Are The Best of the Best.
Greate product & Great and quick support
Had an issue with the software license - a result of migrating to a new system. Simple email request with a next business day friendly response with the fix applied. The way service should be.
Amazing Product with Awesome Aftersales Service
I have been using the product for a while now and so far, it is conveniently awesome to use. Then a problem has been encountered. I sent an email to support and got a reply within the day. Though the issue didn't get resolved right away, they assured me that they are already looking into it and a fix may take within a day or two. But within the same day, I got an email saying an update had been completed and I can resume using the application. That was a quick fix. Thank you!
Support was great and fast
Support was great and fast! Thank you for helping me solve my needs.
Very useful video downloader with great…
Very useful video downloader with great features. I can download from various sources, and the support is fast and friendly. Recommended for anyone looking for a reliable video downloader.
Reply from Nabla Mind2025-09-10
Hello Yudi, thank you so much for your kind feedback! We're thrilled to hear you're satisfied with SurFast Video Downloader and our service. It's an honor to receive your support. You might also want to explore our new AI project, PopPop AI, a free text-to-speech tool. Thanks again!
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