Nailboo (nailboo.com) has a 4.0 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Beauty & Well-being and its reputation is good. 71% of reviews are 4 stars or higher and 16% are 1 star; The business has replied to 95% of negative reviews. Last updated 2026-08-10.
This company is amazing at helping solve issues and fix them right away, I love their gel polishes and am looking forward to trying some more of their products:).
Thank you so much for your kind words! 💖 We’re so happy to hear you’re loving your gel polishes and that our team could help you out quickly—that’s what we’re here for! 😊✨ We can’t wait for you to try more of our goodies! 💅💕
The customer service is outstanding. I accidentally entered the wrong address, and the customer service team caught it immediately and helped me get my products sent to the correct address. They are very kind, professional, and take their time to ensure my needs are met.
Thank you so much for your kind words! 😊 We’re always here to help and make sure everything goes smoothly for you. Glad we could assist! 💖
I absolutely love NailBoo and their dip products! I had an issue with a recent order, but NB customer service is helping me by sending me the missing product. Good customer service is a must these days and I'm so happy NB is on it!
We’re so glad you love Nailboo and our dip products! 💖 Thanks for your patience while we sort out the order—we’re always happy to help. Great nails and great service are what we’re all about! 💅✨
I am new to doing my nails, and Nailboo has really made it simple. Plus, their customer service is phenomenal!
So happy to hear that! 💖 We love making nails easy and fun for beginners. Thanks for the kind words about our team—we’re always here for you! 💅✨
Great colors easy to use and last long only thing is when things are sold out they are out forever
Thank you so much for your feedback! 🌟 We’re thrilled you love the colors and ease of use. We hear you on the sold-out items — we’re always working on restocks! 💖
Thank you so much! 💅 We’re thrilled to hear your order arrived quickly and that you’re loving the product. Enjoy your mani, and thanks for choosing Nailboo! 💖✨
These are the best dyi powder dip I have ever used. They last as long as a salon treatment and perfect my nails well. The colors are vibrant and the application process ensures a smooth covering that shines for weeks.
Thank you so much! 💅✨ We’re thrilled you’re loving your Nailboo dip powders—salon-quality shine and long-lasting color right at home! Your nails deserve it. 💖
Practice Makes Perfect. I am not a nail artist or even an artist, but it does take practicing. If there are videos to help me do the nails better, please drop it below or email me. I do dip nails on my daughter every week cause they always fall off every week. Any help or tips or guidances would be 1000000% appreciated.
Thank you for sharing! 😊 Practice really does make a big difference, and it’s great that you’re sticking with it each week. We’ve got helpful tutorials and tips that can make dip nails last longer—we’ll be sure to share those with you. You’ve got this! 💅✨
QUALITY products!! I’ve become obsessed. Such a great way to keep my nails looking their best. QUALITY customer service! I had an issue where I was charged for the subscription even though that was not my intent. After a little Q & A, the representative was able to provide a refund. Thanks Nailboo!
Thank you so much for the love! 💖 We’re thrilled you’re obsessed with Nailboo and that our team could quickly sort things out for you. Enjoy keeping those nails looking fabulous! 💅✨
I know what I want and can go right to to it. Your site is always easy to navigate.
Thank you so much! 😊 We’re glad the site makes it easy for you to find exactly what you need. Happy shopping with Nailboo! 💅✨
I love this product! I had my finger bitten by a dog and it didn't go all the way through, only broke the dip powder polish. I won't go without it again. The company is great! I reached put because my package said that had been delivered to my mailbox, but wasn't there, the customer service was quick to make it right.
We’re so glad you love it! 💅✨ Wow, what a close call with your finger — glad the dip powder held up! And thank you for the kind words about our team ❤️ We’re always here to make things right.
I am very happy with the product so far Thank you
That makes our day — thank you so much for sharing! 💖 We’re beyond happy to hear you’re loving your Nailboo so far. If you ever need tips, tricks, or anything at all, we’re always here for you! 💅✨
Still taking membership out of my account when I canceled the month before
Oh no — that’s definitely not the experience we want for you! 💕 We’re so sorry for the frustration. Please email our support team at [email protected] right away so we can look into your membership and get this sorted out for you. We’ve got you! 💖
It is so easy to use, I am building up a great variety of colors and the inspiration I need for my nails. The platform offers a seamless user experience, allowing me to explore different shades and find exactly what I'm looking for. The vast selection of colors and the constant stream of new ideas keep me coming back for more, making it an indispensable tool for anyone passionate about nail art.
This made our day! 💖💅 We’re so happy you’re loving how easy everything is and building your color collection — that’s what it’s all about! 🎨✨ Fresh shades, endless inspo, and nails that keep you coming back for more 🙌 We can’t wait to see what you create next! 💕
My mom loves this..She does the whole neighborhood. She has fun with it and everyone loves it.
Stop it, we LOVE this! 💖💅 Mom out here doing the whole neighborhood? Iconic behavior. 🙌✨ We’re so happy she’s having fun with it and spreading the Nailboo love — that’s what it’s all about! 💕
I have had such issues trying to get my account straight, if not for Sharon I wouldn’t know what to do with myself! (My fault) Sharon has been absolutely awesome!
We’re so glad Sharon was able to help you out! 🙌💖 She’s truly a rockstar, and we’re lucky to have her ✨ We’ll make sure she sees this — it’ll make her day! 💅
That means everything to us 🙌💖 We work hard to take care of our Nailboo fam — so hearing this? Absolutely love it! 💅✨
Nailboo is a great nail product! Even when I was new at doing my nails, I was still able to have a decent looking manicure! Now that I've had a lot more experience, no one can tell that I don't have them done professionally! The company has been very helpful and quick to reply to questions and I am obsessed with all of the options and variety of colors!
This is everything! 🥹💅 We LOVE hearing about your nail journey — from getting started to pro-level results at home? That’s the goal! 🙌✨ And we’re so happy our team could be there for you along the way. Obsessed with the colors right there with you 😍 Thank you for the sweet words and for being part of the Nailboo fam! 💖
I haven’t actually tried the dip powder yet, I accidentally checked out when I wasn’t ready to and panicked. I emailed their support team to help me get refunded and/or cancel my order and faith responded to me immediately. She was so understanding, kind, helpful and responsive. This conversation alone made me want to come back and be a loyal customer! I can’t wait until I have the funds to buy from them! 🥰💕
This made our day! 🥹💖 We’re so happy we could help, and it truly means the world that you’d want to come back and shop with us 💅✨ We’ll be right here whenever you’re ready — and we can’t wait for you to finally try the dip powder! 🥰💕
I purchased 3 packs of their nail adhesive tabs in January and was billed on February 20th for a subscription which I never signed up for. Lei in their customer service resolved the issue immediately and credited my card. This type of customer service rarely exists today, so I was pleasantly surprised.
We’re so glad Lei could help! 🌟💖 It’s awesome to hear your issue was handled quickly — customer service like that is exactly what we aim for! 🙌✨
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