Diligence in service…
It was nice to see that your customer service was so intent on making sure that the correct battery was identified.
About Nakto
Data updated- Website
- nakto.com
- Category
- Sports
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 31 reviews
- Replies to negative
- 29% (9/31)
Do you own Nakto? Claim this profile for free and start replying to reviews.
Is Nakto legit?
Nakto (nakto.com) has a 3.0 out of 5 rating on OK.one, based on 64 user reviews collected here. It is listed under Sports and its reputation is mixed. Opinions are polarized: 44% rate it 4 stars or higher while 39% give 1 star; The business has replied to 29% of negative reviews; 31 of them were added in the last 12 months. Last updated 2026-08-10.
What people say
I've yet to receive the part requested.
I bought and paid for a battery…
I bought and paid for a battery charger. It was shipped (I think), I received a tracking number (GFUS01013371828672 ). I cannot get any information on when and how the package will/when arrive. No useful information from Nakto or the shipping company was shared. Very frustrated customer, Aziz Baameur
Highly recommended.
Fast shipping and quality bikes!
I placed an order and then you canceled…
I placed an order and then you canceled it a week later because you didn’t have stock. Could have let me know.
brand new battery and only last for 4…
brand new battery and only last for 4 miles before going dead. Same with the brand new bike i purchased. NOT ok for a 300 battery.
Good price and friendly and was helpful…
Good price and friendly and was helpful when I ask them a question about my bike battery
Great customer service
The fact that the right battery was…
The fact that the right battery was shipped based on the pictures provided and received in a timely manner.
Thanks you
I'm still waiting for my ordered screen. I've already changed several things and my bike doesn't work.🙁
The company was very easy to deal with…
The company was very easy to deal with and I loved that they asked for pictures of the bike and serial numbers to verify it was the correct battery BEFORE sending the battery. They were awesome, the battery came quickly and is a perfect replacement!
Bad controller
The controller is ordered got here but it is programmed wrong. Turns on but the speed sensor is not reading correctly and there was no manual with instructions. And you all don't answer the phone
The battery was not delivered to my…
The battery was not delivered to my house. It went to 41 apple Jack instead of 61 apple Jack I had to go find it. 1 Aug 2025
look me up my order my Experience is…
look me up my order my Experience is a O you took me to buy from amazon !!!
I NEVER RECEIVED MY ORDER AND I PAID…
I NEVER RECEIVED MY ORDER AND I PAID OVER 300.00
Getting the correct battery would be…
Getting the correct battery would be where you should start. I sent pictures of the hub and now know after testing it that it is in fact not a 48v 750 watt battery
I called Customer service and I don’t…
I called Customer service and I don’t get any answer from anybody and I haven’t got any more emails about when my battery for my bike is gonna be delivered. It’s a 7 to 10 business days in the original email and it’s been longer than that so I am not very happy right now
Great quality.
3 displays I've had to but in a year…
3 displays I've had to but in a year and a half. Total bs! I love the f4 but something is not right with this breaking 3 times Ina year and a half. 110$ a pop too!
You sell the bikes
You sell the bikes , but can't get parts out of stock
Reply from Nakto2025-07-03
Dear Merlyn Cluppert, Thank you for sharing your feedback. We apologize for any inconvenience you've experienced. All of our products have component sales, but for some products that are out of stock, we no longer produce the corresponding components. We value your feedback and are working to improve our service. If you have any further concerns, please don't hesitate to contact us at [email protected] please leave your email address so we can contact you. Best regards, NAKTO team.