About NameHero®
Data updated- Website
- namehero.com
- Category
- Events & Entertainment
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 172 reviews
- Replies to negative
- 33% (1/3)
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About this business
NameHero is a hosting and domain management company that offers best-in-class web hosting, VPS hosting, reseller hosting, email hosting and game server hosting with 24/7/365 support and 99.9% uptime. We are a truly global company with locations all around the world: US, Canada, UK, Poland, France and Germany. NameHero reviews underscore how much we value fast and helpful support - that's our secret sauce. NameHero also has some of the best equipment in the web hosting industry - we don't cut corners. With cutting edge equipment and support, we are a company that you want in your corner! NameHero web hosting packages are perfect for any WordPress site, e-commerce app, or business of any size. Just ask our over 40,000 customers! Interested in gaming servers? We offer the very best equipment at a fraction of the cost of our competitors with locations all around the world. One the advantages of NameHero is we offer a lot of free add-on's that other companies may not. All of our webhosting packages offer free CPanel, unlimited storage, free SSL, one free website migration and free LiteSpeed! You will get serious bang for your buck when you partner with NameHero! If you're interested in our reseller packages, you will also get free Blesta and WHMCS automation. This makes running your reseller business even easier. Have any questions? Use the live chat on our site, email us here, or create a support ticket and we'll figure out the best package for you.
Written by the business, not verified by us.Is NameHero® legit?
NameHero® (namehero.com) has a 4.9 out of 5 rating on OK.one, based on 172 user reviews collected here. It is listed under Events & Entertainment and its reputation is excellent. Praise is nearly unanimous, with 98% rating it 4 stars or higher; The business has replied to 33% of negative reviews. Last updated 2026-09-02.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated technical support team for their incredibly prompt responses, deep knowledge, and efficient problem-solving capabilities when handling difficult requests. People note that staff members consistently go above and beyond, guiding users step-by-step through complex server configurations, website migrations, and various technical issues with absolute patience and professionalism. However, some customers also noted frustrating experiences involving unexpected website crashes, delayed resolutions, and initial unhelpful support interactions. A few reviewers expressed deep disappointment regarding persistent technical problems and communication difficulties when trying to get assistance from the helpdesk.
Auto-generated from all reviews of this business. For reference only.What people say
had a great one thanks to Meen and Anna…
had a great one thanks to Meen and Anna they were helpful answered my request as wanted. i liked my exp overall with you guys planning to renew it
Anna was quick to respond and handled…
Anna was quick to respond and handled my request professionally and efficiently. I needed a DNS conflict cleared for a domain I was adding to my hosting account, and she resolved it promptly while keeping me updated throughout. Great support experience — thank you Anna!
Sajay was great!!
Sajay was great and helped me set up my domain with my host very quickly. I can now begin setting up my website.
NameHero support has consistently been…
NameHero support has consistently been able to get things right for me. rose assisted me in fixing the email backend in minutes. good stuff
Great Tech Support as Always.
Rose was very quick, helpful and friendly dealing with my tech support issue.
The support team
The support team, Amith and a few others that helped with my DNS issues were very helpful and quick to respond and resolved my issue very quickly.
Amith was ver helpfull/quick and…
Amith was ver helpfull/quick and polite!My problem was solved.
Excellent but unfair
It would have been a five star but I don’t think I should’ve been charged late fee knowing I didn’t remember the name change. Other than that service was superb
Excellent Hosting with Outstanding Support
I've been using NameHero hosting and have had a great experience so far. Their hosting performance is reliable, with fast loading speeds and excellent uptime. What really stands out is their customer support team. Whenever I've had questions or needed assistance, their support staff responded quickly, professionally, and resolved issues efficiently. It's refreshing to work with a hosting provider that genuinely cares about its customers and provides knowledgeable support when you need it most. If you're looking for a hosting company that combines solid performance with outstanding customer service, I would definitely recommend NameHero. Their support alone makes them worth considering.
Thank you!!!
Sam D did a wonderful job!!
Thanks to Arun Patil from NameHero
Thanks to Arun Patil for detailed and prompt advice. Name Hero has provided consistently prompt and detailed customer service in the five years I have used them.
Sam D
Sam D. did a great job helping me to find what was causing problems with my site. He diagnosed the issue and had it fixed very quickly and now everything is working perfectly again. Thank you so much!
Quick, Professional Service!
I had a great experience getting some assistance with domain authentication. Arunkumar was very professional, quick, and efficient. Definitely happy with the service.
Subscription Termination
Once my request was acknowledged, it was handled in a professional an expedient manner. It took two requests to obtain a response.
I needed answers and help on a specific…
I needed answers and help on a specific issue with spam mail that was quite overwhelming, a problem for which I had not been able to resolve on my own. James Hart, Customer Support Manager, took ownership of researching my issue, then helping me with a solution that was doable at this time, and always responded to my many questions and concerns. This unfolded over a few days as I also had domain transfer questions but all were resolved in good time, I felt like my needs were addressed with genuine care and concern.
Efficient Support Team
Great services and effecient support provided by NameHero's Sajay Abhilash, Anu, Sam and the rest of team!! Thank you for the help and support!
NameHero Support is always top notch
NameHero Support is always quick and helpful. Thank you!
Great Work by Sajay
Sajay did a great job diagnosing the issue and resolving the problem. Thank you!