Arun Patil From NameHero is a support…
Arun Patil From NameHero is a support legend. Answers fast and does what is asked to!
About NameHero®
Data updated- Website
- namehero.com
- Category
- Events & Entertainment
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 172 reviews
- Replies to negative
- 33% (1/3)
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About this business
NameHero is a hosting and domain management company that offers best-in-class web hosting, VPS hosting, reseller hosting, email hosting and game server hosting with 24/7/365 support and 99.9% uptime. We are a truly global company with locations all around the world: US, Canada, UK, Poland, France and Germany. NameHero reviews underscore how much we value fast and helpful support - that's our secret sauce. NameHero also has some of the best equipment in the web hosting industry - we don't cut corners. With cutting edge equipment and support, we are a company that you want in your corner! NameHero web hosting packages are perfect for any WordPress site, e-commerce app, or business of any size. Just ask our over 40,000 customers! Interested in gaming servers? We offer the very best equipment at a fraction of the cost of our competitors with locations all around the world. One the advantages of NameHero is we offer a lot of free add-on's that other companies may not. All of our webhosting packages offer free CPanel, unlimited storage, free SSL, one free website migration and free LiteSpeed! You will get serious bang for your buck when you partner with NameHero! If you're interested in our reseller packages, you will also get free Blesta and WHMCS automation. This makes running your reseller business even easier. Have any questions? Use the live chat on our site, email us here, or create a support ticket and we'll figure out the best package for you.
Written by the business, not verified by us.Is NameHero® legit?
NameHero® (namehero.com) has a 4.9 out of 5 rating on OK.one, based on 172 user reviews collected here. It is listed under Events & Entertainment and its reputation is excellent. Praise is nearly unanimous, with 98% rating it 4 stars or higher; The business has replied to 33% of negative reviews. Last updated 2026-09-02.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated technical support team for their incredibly prompt responses, deep knowledge, and efficient problem-solving capabilities when handling difficult requests. People note that staff members consistently go above and beyond, guiding users step-by-step through complex server configurations, website migrations, and various technical issues with absolute patience and professionalism. However, some customers also noted frustrating experiences involving unexpected website crashes, delayed resolutions, and initial unhelpful support interactions. A few reviewers expressed deep disappointment regarding persistent technical problems and communication difficulties when trying to get assistance from the helpdesk.
Auto-generated from all reviews of this business. For reference only.What people say
Namehero customer service
Sam from Namehero gave a prompt reply and was able to resolve my issue.
I got a great experience with the…
I got a great experience with the support I got from Rose, very knowledgeable.
Rose is amazing
Rose is amazing, I needed to add a lot of records to my domain. The records given by a client of mine didn't match the entries and looked a bit confusing to someone like me who isn't an expert at this level. She was able to add them in few minutes. Thank you Rose
Fast support and was helpful
Fast support and was helpful. I resolved the issue.
Great service
Quick, friendly solution
Natalia understood what we needed and…
Natalia understood what we needed and helped us navigate to resolution while we were connected. A great help!
Any and all issues I have- they address…
Any and all issues I have- they address immediately! You won't find that anywhere else!
Good job and thank you
Good job and thank you, Abhilash. Appreciate your kind help.
Fast responding support
Great, Personal Service
The service technician I spoke with was very knowledgeable and understanding of my specific issues. I know a moderate amount about website maintenance but really struggled with some pieces, particularly DNS records for webmail. He quickly identified what needed fixing and kept in touch until all of my domain and webmail DNS issues were resolved.
Fantastic customer service from…
Fantastic customer service from NameHero! A big thanks to Thara for stepping in and getting everything sorted out for me so efficiently. I really appreciate the brilliant support.
Prompt response from customer service
I had the need to add a TXT record to my hosting account and Amith from Customer Service - Tech Support handled it quickly and accurately. I've been very pleased with both my hosting account and support services.
Natalia is amazing
Natalia is amazing, works fast and efficient, very knowledgeable. She is the best
I reached out to NameHero regarding my invoice
I reached out to NameHero regarding my invoice. In the past, they have always been understanding, kind, and professional. This time didn't disappoint. Meenu & Sruthy were great. You have an excellent team at NameHero!
Great customer service
Helpful and prompt response with successful resolve. Great customer service.
I got timely and efficient assistance…
I got timely and efficient assistance from Amith M. Very good service.
Always Amazing Tech Support with NameHero
It's simple- whenever I need some help, I just open a ticket and get world- class support. NameHero simply rocks!
Configuration Lockout
Had a configuration issue that had me locked out in the middle of the night my time; taking into account the time difference they were prompt, effective and had me back in no time. Feel confident reaching out as they have been very effective. THANK YOU.
My website was not loading correctly
My website was not loading correctly so I contacted the support team. Sajay helped me and did a great job making sure my site was running smoothly. Thanks!