Sam D - Review
Sam D. was very helpful and informative. Thank you!
About NameHero®
Data updated- Website
- namehero.com
- Category
- Events & Entertainment
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 172 reviews
- Replies to negative
- 33% (1/3)
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About this business
NameHero is a hosting and domain management company that offers best-in-class web hosting, VPS hosting, reseller hosting, email hosting and game server hosting with 24/7/365 support and 99.9% uptime. We are a truly global company with locations all around the world: US, Canada, UK, Poland, France and Germany. NameHero reviews underscore how much we value fast and helpful support - that's our secret sauce. NameHero also has some of the best equipment in the web hosting industry - we don't cut corners. With cutting edge equipment and support, we are a company that you want in your corner! NameHero web hosting packages are perfect for any WordPress site, e-commerce app, or business of any size. Just ask our over 40,000 customers! Interested in gaming servers? We offer the very best equipment at a fraction of the cost of our competitors with locations all around the world. One the advantages of NameHero is we offer a lot of free add-on's that other companies may not. All of our webhosting packages offer free CPanel, unlimited storage, free SSL, one free website migration and free LiteSpeed! You will get serious bang for your buck when you partner with NameHero! If you're interested in our reseller packages, you will also get free Blesta and WHMCS automation. This makes running your reseller business even easier. Have any questions? Use the live chat on our site, email us here, or create a support ticket and we'll figure out the best package for you.
Written by the business, not verified by us.Is NameHero® legit?
NameHero® (namehero.com) has a 4.9 out of 5 rating on OK.one, based on 172 user reviews collected here. It is listed under Events & Entertainment and its reputation is excellent. Praise is nearly unanimous, with 98% rating it 4 stars or higher; The business has replied to 33% of negative reviews. Last updated 2026-09-02.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated technical support team for their incredibly prompt responses, deep knowledge, and efficient problem-solving capabilities when handling difficult requests. People note that staff members consistently go above and beyond, guiding users step-by-step through complex server configurations, website migrations, and various technical issues with absolute patience and professionalism. However, some customers also noted frustrating experiences involving unexpected website crashes, delayed resolutions, and initial unhelpful support interactions. A few reviewers expressed deep disappointment regarding persistent technical problems and communication difficulties when trying to get assistance from the helpdesk.
Auto-generated from all reviews of this business. For reference only.What people say
Amazing Support
Wordpress had a couple of recommendations on why my plugins kept deactivating and man! Did namehero replied quickly. Thank you Amith.
Amith was of huge help
Amith was of huge help! thanks again
MultiPHP INI Manager Question
I opened a ticket to ask a question about increasing the time allotted in the MultiPHP INI Manager. Anna S., responded within 10 minutes to try and help me. That's one of the most important things to me; a quick response. Time is money and when I need an answer to something, I need it fast. I can always count on NameHero to deliver. She got me the answers I needed along with a very detailed explanation that was even more than I had expected. Thank you, Anna S.! Great job!
I had a problem
I had a problem, and you fixed it.
Professional and on the ball
Although the very first support contact provided a little bit of misinformation, they escalated on their own accord and I was presented with a very quick solution. This company is always solid at sorting out all issues quickly and politely.
Rose was absolutely brilliant and…
Rose was absolutely brilliant and helped me with everything. She's such a great asset to the company. Thanks so much, Rose!
My database was about 6 gigs and needed…
My database was about 6 gigs and needed help getting rid of of the junk files and they took care of it. Now’s it’s 679mb.
After trying to reach a tech via live…
After trying to reach a tech via live chat made me upset. Then I open the ticket and it was resolved in a few minutes.
amazing solution always
amazing solution always! THANKS TEAM
Namehero is one in a million
Namehero is one in a million, Adam is sooo helpful in delivery, in fact the guys rep. Amith etc, are so awesome, they help you in sooo many ways, (the ladies rep. needs to learn from them), apart from that, I had left namehero ones tried to get another reseller service i thought was cheaper and better, but within a year, i had lotssss of issues and decided to go back to namehero, all those security issues stopped... I mean namehero is so awesome, they even gave me discounts on my next renewal. Love you guys!! still help us reduce the cost of your reseller packages...I will be more than glad.
Amith M
Amith M. of Level III Support was totally outstanding. The speed and accuracy of a solution delivery for my problem was outstanding. I've been a NameHero customer for more than 6 years and I can't ever see myself going anywhere else.
I have been with them for over 5 years…
I have been with them for over 5 years now and I am not going anywhere. They have one of the best customer support ever. And Thats On PERIOD!!!!
WE HAVE A PROBLEM FOR DAYS TRYING TO…
WE HAVE A PROBLEM FOR DAYS TRYING TO FTP WITH DREAMWEAVER AND NAMEHERO SOLVED THE PROBLEM IN LESS THAN 10 MINUTES, GREAT!!!
Abhilash R made it simple
Abhilash R cut through all the technical jargon and explained in a few simple sentences the steps I needed to take to correct the problem. Easy. He and Name Hero are the best!
So easy to deal with support
So easy to deal with support. Helpful and prompt.
Great experience with Abhilash R
Great experience with Abhilash R , quick assistance and problem was solved right away!
NameHero has always provided great…
NameHero has always provided great customer support and been timely about responding to any technical issues. Abhilash R helped me solve a php memory issue by digging into our server logs which saved me a good amount of time.
Excellent Support and Professional Service
I had a very positive experience with the NameHero support team. They responded quickly, were professional, and took the time to understand my concerns regarding my renewal pricing. A special thanks to Abhilash for discussing my request with the management team and providing a renewal offer. Although we are still working toward a final agreement, I truly appreciate the transparency, patience, and willingness to help. The support quality has been excellent, and this level of customer service is one of the main reasons I hope to continue hosting my websites with NameHero.
Amith has been been very patient and…
Amith has been been very patient and helpful each time I engage him. That is why I stick with Namehero as our core provider