Adam S resolved everything fast and…
Adam S resolved everything fast and advised me well. Even educated me how to do myself next time. I am very satisfied with Adam and NameHero.
About NameHero®
Data updated- Website
- namehero.com
- Category
- Events & Entertainment
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 172 reviews
- Replies to negative
- 33% (1/3)
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About this business
NameHero is a hosting and domain management company that offers best-in-class web hosting, VPS hosting, reseller hosting, email hosting and game server hosting with 24/7/365 support and 99.9% uptime. We are a truly global company with locations all around the world: US, Canada, UK, Poland, France and Germany. NameHero reviews underscore how much we value fast and helpful support - that's our secret sauce. NameHero also has some of the best equipment in the web hosting industry - we don't cut corners. With cutting edge equipment and support, we are a company that you want in your corner! NameHero web hosting packages are perfect for any WordPress site, e-commerce app, or business of any size. Just ask our over 40,000 customers! Interested in gaming servers? We offer the very best equipment at a fraction of the cost of our competitors with locations all around the world. One the advantages of NameHero is we offer a lot of free add-on's that other companies may not. All of our webhosting packages offer free CPanel, unlimited storage, free SSL, one free website migration and free LiteSpeed! You will get serious bang for your buck when you partner with NameHero! If you're interested in our reseller packages, you will also get free Blesta and WHMCS automation. This makes running your reseller business even easier. Have any questions? Use the live chat on our site, email us here, or create a support ticket and we'll figure out the best package for you.
Written by the business, not verified by us.Is NameHero® legit?
NameHero® (namehero.com) has a 4.9 out of 5 rating on OK.one, based on 172 user reviews collected here. It is listed under Events & Entertainment and its reputation is excellent. Praise is nearly unanimous, with 98% rating it 4 stars or higher; The business has replied to 33% of negative reviews. Last updated 2026-09-02.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated technical support team for their incredibly prompt responses, deep knowledge, and efficient problem-solving capabilities when handling difficult requests. People note that staff members consistently go above and beyond, guiding users step-by-step through complex server configurations, website migrations, and various technical issues with absolute patience and professionalism. However, some customers also noted frustrating experiences involving unexpected website crashes, delayed resolutions, and initial unhelpful support interactions. A few reviewers expressed deep disappointment regarding persistent technical problems and communication difficulties when trying to get assistance from the helpdesk.
Auto-generated from all reviews of this business. For reference only.What people say
Outstanding tech support from Anu
Outstanding tech support from Anu. All the team they are awesome!
Great work and support from Amith
Great work and support from Amith. Thank you.
I had a great experience with NameHero
I had a great experience with NameHero customer support. Natalia was super fast, professional, and resolved my issue in no time. Highly recommended!
Namehero has a very low outage times…
Namehero has a very low outage times but when they do they are very quick to make sure you are back up and running as soon as possible. thanks again to Patil and Rose.
Price Increase
The question asked, question answered in 7 hours, that is really fast, and with real expertise! thank you again
Unbeatable customer service
Sajay Helped with Email
Today, I worked with Sajay. He helped me find out if my domain was authenticated with SPF, DKIM, and DMARC so it is more likely to land in the inbox. He was very patient and kind to me. I'm a doctor, not an IT person. I appreciated his explanations and him taking the time to go over it with me.
Excellent customer support
I was assisted by Rose and she figured out the issue with the pages on my WordPress site not saving new content. Furthermore, she sent screenshots to ensure that she was fixing the right problem. I recommend asking for Rose if you need any assistance with your website issues.
The support team is outstanding
The support team is outstanding. Fast and extremely helpful. Great experience.
Assisting with implementation of server software.
I requested help from the crew at NameHero to help me get a large software package installed on my VPS. It was a little more complex than usual and I needed assistance. My ticket was responded to in less than 5 minutes and Anna S. was the first one on the project. This turned out to be a long-lasting ticket that spanned 3 days and many techs joined in to help out. They were all great and I appreciate everything they did to assist me. Rose K., Amith M., Patil Arun, Abhilash R. and Sajay all helped to get this accomplished. Thanks everyone for a great job!
Excellent and quick support from Arun…
Excellent and quick support from Arun Patil when I was having issues with my website. He got to the issue in no time and resolved the problem. Keep up the great work, many thanks Arun!
5 Years, 1 Home: Why NameHero (and Abhilash T.) Are My Digital Flagpost
I have been happily hosting with NameHero for about 5 years now, and when it comes to my domain, this is my only home. It is where my digital flagpost stands. A massive thank you to Abhilash T. on the team, who has consistently provided excellent, speedy services with absolute patience, unwaveringly. No matter the issue, Abhilash T. and the rest of the NameHero team always go above and beyond to help. I have always experienced outstanding service from an outstanding team! Blanche
Attentive & Quick to Solve the issue!
Attentive, Courteous, Quick to Solve the issue!
Prompt response and quick solution to…
Prompt response and quick solution to the problem. Absolutely love this for customer service.
This Team is Wonderful!
So I was having issues with my Palworld server constantly crashing so I reached to and submitted a ticket. MINUTES later i received a direct response and was able to begin communication with the team. They worked very quickly and got to work immediately. My Issue was resolved very quickly, and my server was back up and running smoother than ever in no time. So I would like to especially thank team members Sam D: Technical Support Supervisor, Anna S: Level III Support,and Arun Paul: Director of Engineering, thank you all so much for your help and how quickly you responded and got to work on the issue.
I must say Amith is doing a great
I must say Amith is doing a great. Very delightful and competent
Excellent support and fast response
Excellent support and fast response. The issue was resolved quickly, communication was clear, and the entire process was handled professionally. I'm very satisfied with the service and highly recommend NameHero.
The best support agent "Anna S" helped…
The best support agent "Anna S" helped me on everything she was always available and explained everything correctly. Helped me with the server how to set-up some things fixed problems, and she was direct and clear about it.
The issue was very promptly dealt with
The issue was very promptly dealt with. Great service.