About NameHero®
Data updated- Website
- namehero.com
- Category
- Events & Entertainment
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 172 reviews
- Replies to negative
- 33% (1/3)
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About this business
NameHero is a hosting and domain management company that offers best-in-class web hosting, VPS hosting, reseller hosting, email hosting and game server hosting with 24/7/365 support and 99.9% uptime. We are a truly global company with locations all around the world: US, Canada, UK, Poland, France and Germany. NameHero reviews underscore how much we value fast and helpful support - that's our secret sauce. NameHero also has some of the best equipment in the web hosting industry - we don't cut corners. With cutting edge equipment and support, we are a company that you want in your corner! NameHero web hosting packages are perfect for any WordPress site, e-commerce app, or business of any size. Just ask our over 40,000 customers! Interested in gaming servers? We offer the very best equipment at a fraction of the cost of our competitors with locations all around the world. One the advantages of NameHero is we offer a lot of free add-on's that other companies may not. All of our webhosting packages offer free CPanel, unlimited storage, free SSL, one free website migration and free LiteSpeed! You will get serious bang for your buck when you partner with NameHero! If you're interested in our reseller packages, you will also get free Blesta and WHMCS automation. This makes running your reseller business even easier. Have any questions? Use the live chat on our site, email us here, or create a support ticket and we'll figure out the best package for you.
Written by the business, not verified by us.Is NameHero® legit?
NameHero® (namehero.com) has a 4.9 out of 5 rating on OK.one, based on 172 user reviews collected here. It is listed under Events & Entertainment and its reputation is excellent. Praise is nearly unanimous, with 98% rating it 4 stars or higher; The business has replied to 33% of negative reviews. Last updated 2026-09-02.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated technical support team for their incredibly prompt responses, deep knowledge, and efficient problem-solving capabilities when handling difficult requests. People note that staff members consistently go above and beyond, guiding users step-by-step through complex server configurations, website migrations, and various technical issues with absolute patience and professionalism. However, some customers also noted frustrating experiences involving unexpected website crashes, delayed resolutions, and initial unhelpful support interactions. A few reviewers expressed deep disappointment regarding persistent technical problems and communication difficulties when trying to get assistance from the helpdesk.
Auto-generated from all reviews of this business. For reference only.What people say
Amazing support during a very difficult website issue
I had a stressful issue with my websites and NameHero support truly came through for me. Sam D, Abhilash R., and Patil Arun all helped throughout the ticket, and I really appreciated how patient and kind they were as they worked through everything. They helped restore the database, fix WordPress and Softaculous issues, check the website files, and safely clean up old installations. I was nervous about touching anything in cPanel, but they guided me and handled the technical parts with care. By the end of the multi-day struggles, the site was working perfectly again. Thank you to the entire team for the great support. It is much appreciated!
Very quick response and fixed my…
Very quick response and fixed my problem in a couple of minutes.
Top Notch Support!
Anna took the time to teach me how to use the dashboard and get my server up and running - even with me having no experience. Thank you!
Thank you very much for your prompt and…
Thank you very much for your prompt and professional support, Abhilash T. You were responsive, knowledgeable, and provided clear, helpful information that enabled us to resolve our issue efficiently. I truly appreciate your patience and willingness to assist throughout the process. Excellent customer service and technical support. Keep up the great work!
Amith responded to my support ticket…
Amith responded to my support ticket very quickly and helped me resolve the issue easily. Thank you!!
Sam D was fantastic helping me transfer…
Sam D was fantastic helping me transfer an email account and domain to NameHero. Excellent service!
Perfect.
Perfect. Kind and constructive. Great
Amith did me a solid by editing my DNS…
Amith did me a solid by editing my DNS records it was above my skills. Thanks again, Amith, I really appreciate your help
Anu was very patient with me and was…
Anu was very patient with me and was able to figure out what I did wrong. Thank you!
Just another experience with Name hero support.
Just another experience with Name hero Support. As excellent, as Always. Anna impressed me again with her knowledge and how quick my issue was solved.
I had an excellent experience with NameHero Support.
I had an excellent experience with NameHero Support. I would especially like to thank Abhilash T and Anju P for their outstanding professionalism, patience, and dedication. They carefully listened to my concerns, communicated clearly throughout the entire process, and worked with their management team to find a fair solution for my hosting renewal. Their responses were always prompt, courteous, and professional. They made sure every issue was resolved, corrected my invoice quickly when I noticed a calculation error, and followed up until everything was completed successfully. Excellent customer service like this is the reason I chose to continue hosting my websites with NameHero. Thank you, Abhilash T and Anju P, for your exceptional support. Keep up the great work!
Sam D
Sam D. did an excellent job, as usual. Sometimes, I get a little confused with this technical stuff, but I can count on the support team at NameHero to pull me through. Thanks.
Quick and Speedy Fix!
I bought a server and found the mod pack I wanted, but it wouldn't launch due to an error. I felt really disappointed that my mod pack wasn't working, and I was almost ready to give up. Instead, I decided to reach out for help. Fortunately, they responded quickly and resolved my issue in real time! I'm so grateful for their assistance.o grateful for their assistance.
Support from Sam D was fast and great
Support from Sam D was fast and great. I have been with Namehero for years and can't fault their team.
Great support
Great support , soo fast and straight to solving you problem. Amazing experience. Thanks to (Abhilash R)
Reliable and efficient
Reliable and efficient. Thanks to Anna and Rose K
DNS Customization
I needed them to customize my DNS (Domain Name Servers). Anna and Rose were superb and they did it fast and efficiently!
Super good support from Abhilash
Super good support from Abhilash. He has been supporting me for many years. He has been consistently maintain his great support for all his customers. Good job!
The people at NameHero are super nice…
The people at NameHero are super nice and helpful resolving issues. James, Meenu, John and Anju all went above and beyond to make help me take care of the problems I was having, none of which were anything to do with their domain but from our end. Each time I emailed or called I got an immediate response. Great team!