Great pre-sales and after-sales…
Great pre-sales and after-sales customer care. I'm really satisfied with the product and will be returning to Neatcand Handy for other good product. Bravo!
About neatandhandy.com
Data updated- Website
- neatandhandy.com
- Category
- Hobbies & Crafts
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 13 reviews
- Replies to negative
- 40% (8/20)
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About this business
Hobby
Written by the business, not verified by us.Is neatandhandy.com legit?
neatandhandy.com (neatandhandy.com) has a 4.1 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Hobbies & Crafts and its reputation is good. 78% of reviews are 4 stars or higher and 17% are 1 star; The business has replied to 40% of negative reviews; 13 of them were added in the last 12 months. Last updated 2026-09-06.
What people say
As soon as I reported damage
As soon as I reported damage. John contacted me and had a replacement order headed my way. I also ordered two handheld magnification units and they arrived promptly and undamaged. The replacement unit arrived today and all is well. Thank you again, John. You deserve many stars. Good customer service is greatly appreciated.
Love my new airbrush
Love my new airbrush, very mobile. I highly recommend it
I love these glasses …
I love these glasses for my Diamond Painting! The magnifying lenses and light make it so much easier to do my craft. So glad I bought them!
Shipping was quick and easy
Shipping was quick and easy. Loved my new specs. Let's hope they will improve my art work. Lol
I'm very happy with my product thanks…
I'm very happy with my product thanks guys 🙏💞🙏
Battery spray gun a Dream to use.
i purchased the spray gun a while ago and had problem after a while with charging the battery. Neat and Handy came to the rescue. Spray gun is perfect for modeling doing larger areas for buildings and fine areas on trains and the like. far easier to pick up and use than setting up compressor, i find i use the spray gun more now.
The product is very well made
The product is very well made, beautifully crafted and very practical. Customer support people are quick to respond professional and they follow up to make sure you're taken care of. I am very pleased with both the product and support.
I bought my first airbrush set from…
I bought my first airbrush set from neatandhandy about a year ago, finding it much better than the cheap non brand one I tried before. It did exactly what I needed it to do and was simple to get the hang of, producing results far better than expected. I've since bought further airbrush sets for family members and they are just as happy. They say you can gauge a company by how they deal with problems, well, my airbrush compressor developed a fault so I got in touch. They asked me to try a few ideas to fix it, but when these were unsuccessful, they simply popped a new set in the post, no quibble, no bother. I have also had their magnifying specs sets, which I now can't do without. They are great quality, great battery life and comfortable to wear. I'm very happy with the company and their products and would happily recommend them. I have a YouTube channel, ( nostalgic plastic ) where I review and build scale models. All of my builds have been made using neatandhandy gear, so they gave me a discount code Nostalgic10 which gets anyone 10 percent off. I don't get anything for this, its just me sharing a good company and helping them out if I can.
Excellent communication
Pretty long time until delivery. Excellent communication.
Fast service
The service/delivery time was so fast, I was shocked it came to me so quickly, especially at the holidays. I love how my magnifying headset fit & the changeable elastic to side face pieces are included. The light is very bright & adjustable positions. I really like the upscale case & they really charged fast for quick use. So pleased. Thank You🤗
Xmas present
Was exactly what we wanted, delivery was fast would use again
Easy to process the order
Easy to process the order, and it arrived promptly
Customer service is amazing
Customer service is amazing! It was a real person not a robot!
Easy transaction!
Nice, easy transaction. Would order from this company again. Excellent communication on order status.
Neat and Handy is a very cooperative and responsive company.
I received my order from Neatandhandy.com and had what ,I thought ,was an issue. I contacted the company and John helped me to understand the product and how to use it. He was polite and even sent videos to show me how to use the product. I appreciate his kindness and professional attitude. Thanks, John.
The product was delivered pretty fast fast
The product was delivered pretty fast. I haven't been able to try it out yet but I'm sure it will be given a chance to wow me as soon as it snows or when my son tells me how well it works. I am happy so far. If it does what they say it does. Well then I'll be ecstatic. We will have to wait until I get the chance to use it myself. Till then peace ✌️ out Gj
At first
At first, when wearing over my glasses, they where uncomfortable. I put the headband on and that worked perfect. I can see the details again.
Good product
Good product - it covers the basic needs for amplifying and is fairly adjustable
Happy with my product and customer service was very helpful.
The product was great and the customer service rep was very helpful and speedy response to my request. I am one very happy customer.
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