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Media & Publishing

Neewer

70 reviews

4.370 reviews
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About Neewer

Data updated
Website
neewer.com
Category
Media & Publishing
Location
United States
Status
Unclaimed
Last 12 months
70 reviews
Replies to negative
100% (9/9)
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Is Neewer legit?

Neewer (neewer.com) has a 4.3 out of 5 rating on OK.one, based on 70 user reviews collected here. It is listed under Media & Publishing and its reputation is good. 82% of reviews are 4 stars or higher and 11% are 1 star; The business has replied to 100% of negative reviews. Last updated 2026-08-10.

What people say

C
Chris D · 2 reviews · Verified · Experienced 2026-07-01 ·

The backpack/carry-on I purchased is…

The backpack/carry-on I purchased is well built. Has room for my gear and I hope I get many years of use out of it.

Reply from Neewer2026-07-24

Happy to hear you are enjoying with the camera bag. We truly appreciate your business and look forward to serving you again. Thanks! Neewer

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Ron · 4 reviews · Verified · Experienced 2026-07-08 ·

Initial impressions are favorable

Initial impressions are favorable! The selfie stick/lightweight tripod is exactly as i expected and hoped for. It is extremely lightweight yet extends as far as i want it to go; that is i am 6’2” and can use it standing up fir a phone. My only mild negative observation is that the magnetic attachment barely holds my phone on without the risk of falling. I have an strong case for my 17pro max so it is not an insignificant weight.

Reply from Neewer2026-07-24

Thank you for your purchase. I will pass your comment on to our development team. We truly appreciate your business and look forward to serving you again. Thanks! Neewer

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Howard Mager · 1 review · Verified · Experienced 2026-07-08 ·

Excellent choice for IR use on iPhone 12 Pro, and should work the same with my next upgrade

Product works perfectly, I’m very pleased not only with function and price, but it arrived as promised.

Reply from Neewer2026-07-24

Glad to hear the filter kit is working well for your needs. We truly appreciate your business and look forward to serving you again. Thanks! Neewer

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Mario Vizcaya · 4 reviews · Verified · Experienced 2026-07-07 ·

I have recently purchased the Strobe…

I have recently purchased the Strobe Flash Q120. I was very impressed with the color temperature, and the light power. I have been a Godox user for over 15 years, including Profoto. But after trying these lights (I purchased 2 and 2 strobes 200W.), I can honestly say, they are as good and in certain instances, better lights than Godox. And not only that, but the price is very affordable, that's a big plus for me. Also, I can't say enough great reviews about the customer service. I made a mistake, so I called the main office here in the USA, and the customer service lady was so professional and so helpful I was very satisfied!! I am continuing to make changes with certain products I've been using from Godox, but I am certain that I will end up making lots of changes especially at the price I got lately. Thank you for such great customer service, my issue was resolved immediately.

Reply from Neewer2026-07-17

We are thrilled to hear you are happy with all of your new gear. Thank you so much for choosing Neewer! Thanks! Neewer

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William Duckett · 2 reviews · Verified · Experienced 2026-07-07 ·

Got a cage for my Canon R100 (R50)and I…

Got a cage for my Canon R100 (R50)and I love it.Arrived pretty quick,simple and straightforward install,great price and awesome quality.

Reply from Neewer2026-07-17

Thank you for your purchase. We truly appreciate your business and look forward to serving you again. Thanks! Neewer

K
KiddVulture · 1 review · Verified · Experienced 2026-06-29 ·

The product's design and structure is…

The product's design and structure is good, but their customer service is great. 4/5 stars simply because I used the product one time since I got it, and when ready to use again days later, the aluminum rod snapped on me, I was not driving at the moment fortunately. The main piece, the extended rod could be more durable, stern, and take a bit of abuse, I like to drive fast and I'm not talking 60mph, we're talking 100+ mph, I would hate for an incident to happen due to poor material, again, the build is great. Instead of glue and plastic, I would use steel and weld *hint*. Overall, they've immediately sent me a replacement piece with no questions, with 1 year warranty I believe and I remain satisfied with my purchase. Thank you.

Reply from Neewer2026-07-17

Glad to hear that we were able to help out with the broken piece. Please let us know if there is anything else we can help you with. Thanks! Neewer

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Mike · 15 reviews · Verified · Experienced 2026-07-02 ·

TH14 two way geared tripodhead

Second purchase from NEEWER, delivery on this one was slower than first, the product was exactly what I was looking for. Alt/Azimuth tripod mounting head with slow motion controls. Mounted on a Bogen 3051 tripod to accommodate 25X100 binoculars. Rock solid with very good slow motion control. This rig is used for astronomy, last night it worked great.

Reply from Neewer2026-07-15

Glad to hear the TH14 is working well for your needs. We truly appreciate your business and look forward to serving you again. Thanks! Neewer

M
Michael Evans · 6 reviews · Verified · Experienced 2026-06-30 ·

Neewer has been my go to when it comes…

Neewer has been my go to when it comes to lighting, stands, and accessories. Their communion from order to delivery and every step in between is excellent. Their shipping is also quick and I have never had an issue.

Reply from Neewer2026-07-13

Thank you so much for the kind words. We truly appreciate your business and look forward to serving you again. Thanks! Neewer

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Unhappy customer · 1 review · Verified · Experienced 2026-06-25 ·

Quality items and great support, but shipping needs improvement

I am updating my previous review regarding a damaged item received . Neewer makes quality items and provides good customer support. After posting my initial review, customer service reached out immediately and quickly sent a replacement unit. It arrived safely and just in time for my project deadline.While the support was excellent, I strongly recommend that Neewer stops using Amazon as a shipping service. The lack of protective outer packaging on the first shipment caused the damage. I am very impressed by their quick resolution, but fixing the courier issue will prevent this from happening to others. Thank you for the fantastic support!

Reply from Neewer2026-07-08

We are very sorry about the issues with your order. Our items are not all located in the same warehouse so we can't always ship together. We'll be reaching out to make sure this is resolved, or you can contact us at [email protected] or +1 732-623-9777 Thanks, Neewer

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FocusedFoto · 1 review · Verified · Experienced 2026-06-18 ·

Been a Paul C Buff studio for 20 years

Been a Paul C Buff studio for 20 years. 1st time adding something different. Easy ordering. Time will tell on longevity and sturdiness of this Q300 in a production setting and daily moves inside and outside. But initial unboxing looks like a quality build.

Reply from Neewer2026-06-30

Thank you for your business. We value your trust and confidence in us and sincerely appreciate you! Thanks! Neewer