Neewer

My item arrived rather quickly

My item arrived rather quickly, and there was a surprise discount when I checked out so that was really nice as a first time buyer. I will definitely be shopping here again. As for the product itself, I'm having a lot of fun with it. I got the portable photography flashlight, which also comes with a bunch of fun gobos to create with.

Excellent Service

The service I received from customer support was wonderful, especially from Mike. Thank you for your kind help!!

Good BUT

Delivery was on time and the items were fine. Only issue is that the metal used to create the light NEEWER HB80C 80W RGBWW Mini COB LED Video Light is quite soft/weak. Mounted it on the stand and the metal got quite a deep cut just by screwing the light to the stand.

Quality and Confidence!

All Neewer products I have ever received have been of the highest quality. If there were any questions about the quality I received, NEEWER customer service was very quick to take corrective action. I will continue to trust NEEWER products!

Not correct for S26Ultra as stated

I've waited for the release of the filter housing for the S26Ultra, to make sure it fit over the newer design as the 24U and 25U are different, when I received my order it was the old size which doesnt properly cover the camera island on the 26Ultra as stated

received used item and you refuse to…

received used item and you refuse to refund my money or replace the unit after I returned the used one!

Love the product it's amazing

Love the product it's amazing. Fast delivery

The equipment seems very good

The equipment seems very good, however the instructions are extremely difficult to follow.

Product description was exact

Delivery as expected. Product description was exactly what I received

Horrible return policy/slow customer service

Needed to return 2 items. No place on the site to do it. Had to email two email addresses and wait days to get a response from you. Then I have to pay return shipping ($82). So you guys just aren’t competitive in the day of Amazon in which we live. I made a mistake in buying from you. I’ll never do that again.

keep up the good work !

I love the product but...

I love the product. But after ordering, I found B&H has it much cheaper and would have arrived next day instead of waiting much more longer directly. I wish the Neewer would allow price matching.

The cable was exactly what I needed and…

The cable was exactly what I needed and the quality was great. Cost was awesome and got my camera working perfectly.

Package took several days to leave the…

Package took several days to leave the warehouse then shipping delayed for over a week. Several emails to try and receive a refund for a product I still haven't received that I ordered over 2 weeks ago. And still no refund either.

GM 27 is incredible.

I ordered the newer, GM 27 video head. It’s incredibly made and works wonderfully. It has a built-in leveler base, which is fantastic. This is exactly what I wanted as it’s small but very strong. I highly recommend this.

Along time to get it, bad product!!!!

Along time to get it, plus the colors are weak not as good as your video ads your videos the colors was full of color strong but this thing sucks, colors are not cutting through only in total darkness, Poor Product , I wish I had not bought it, I fill I got a bad one or they all are bad, I wish I could get my money back, to be truthful

reliable

reliable, fast shipping. i trust neewer for purchasing my photography products from.

Fast shipping and the iten is very well…

Fast shipping and the iten is very well made and easy to use.

On time

On time, not as fast as Amazon, but not as quirky!

I love this thing

I love this thing! I am going to by another for my other studio. Price was perfect!