Nerdywave (nerdywave.com) has a 3.2 out of 5 rating on OK.one, based on 586 user reviews collected here. It is listed under Shopping & Fashion and its reputation is mixed. Opinions are polarized: 54% rate it 4 stars or higher while 30% give 1 star; The business has replied to 100% of negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-10-24.
What reviewers say
AI generated
Reviewers had a great experience with this company. Customers frequently praise the exceptional quality of the clothing, highlighting the comfortable fabrics, breathable mesh materials, and crisp, vibrant prints that make the items great for daily workouts and casual wear. People also appreciate the incredibly helpful customer support team and fast shipping times, noting that representatives are always ready to quickly resolve questions or issues.
However, some customers also noted frustrating issues with inconsistent sizing and complicated return processes. A few people mentioned that certain garments ran significantly smaller than advertised and that delivery tracking updates could be improved.
Auto-generated from all reviews of this business. For reference only.
The size guide measurements are not the same as the actual clothes and the photos are not representative of what you will actually receive.
Reply from Nerdywave2026-06-28
Dear Customer,
We sincerely apologize that the item you received does not match the size guide and the product images do not accurately reflect the actual item. This is far from the shopping experience we strive to provide, and we fully understand your disappointment.
We will contact you via email as soon as possible to resolve this issue properly. Please reply to our follow-up email with photos clearly showing the size difference and discrepancy from the product images. After receiving your photos, we will provide a suitable solution based on your preference, such as a refund or reshipment.
We will forward your feedback to our product and production teams so they can improve the size chart and optimize product photography standards to prevent other customers from encountering similar problems.
Sincerely,
Nerdywave customer service
The dress was not good quality. It looks a blurry photo copy of the pattern on the dress.
Reply from Nerdywave2026-06-29
Dear customer,
We offer our deepest apologies that the dress you received failed to meet your quality expectations completely.
We are truly sorry the printed pattern on your dress turned out blurry like a low-quality photocopy, which ruined your shopping experience. This printing defect is entirely our production oversight, and we will conduct strict checks on our printing equipment and processes to prevent similar defects in future orders.
Please share your order ID with us, so we can file this quality failure and push our production team to carry out targeted improvements immediately.
Best regards,
Nerdywave customer service
I spent about $500 on this stuff (all dresses) and it’s basically all unwearable. It’s the worst type of sticky, hot polyester. The graphics are blurry and pixelated. Looks like stolen art.
Reply from Nerdywave2026-06-28
Dear customer,
We are extremely sorry that all the dresses you spent nearly $500 on turned out to be completely unsatisfactory, and we fully understand how upsetting this must be for you. It’s awful to hear the polyester fabric feels sticky and stuffy to wear, plus the prints are blurry and pixelated—this is far from the quality we promise our customers.
We take all your complaints about fabric discomfort, low-quality printing and artwork concerns very seriously. To immediately investigate your entire order and provide you with a proper resolution, could you please share your order number with us? Once we locate your order records, we will work out a reasonable refund or remake plan for you without delay.
We deeply apologize for wasting your money and ruining your shopping experience, and we will reinforce pre-shipment quality checks to prevent such terrible issues from happening again to other buyers. Please send over your order number so we can make this right for you as soon as possible.
Best regards,
Nerdywave customer service
Print on the dresses was distorted, they dont look great. Unfortunately the look like they were purchased off of Temu. Not worth what I paid for them.
Reply from Nerdywave2026-06-28
Dear customer,
We are terribly sorry to hear the print on your dresses came out distorted and failed to meet your expectations. It’s disappointing to know the finished items do not match the quality you expected for the price you paid, and we fully understand your dissatisfaction.
We will send you a follow-up email shortly to sort this out properly. Could you kindly attach clear photos showing the distorted print in your reply to that email? Once we receive the pictures, we will offer you a fair compensation solution such as a partial refund or free reprint as you prefer.
We sincerely apologize for this unsatisfactory printing defect and the bad shopping experience it caused you. We will remind our production team to strictly inspect print alignment before shipment to avoid similar issues in future orders.
Best regards,
Nerdywave customer service
For weeks now I've been trying to resolve the issue with Nerdywave to get my 3 items I ordered. They are ineffectual with their communication with customers in my experience. They sent me a message on Facebook messenger on Sunday saying my items will be here with in 3-5 working days. Today is day 5 and still nothing. So I tried using the tracking number they gave me and it doesn't work. Absolutely ridiculous. And you'd think this company would be efficient and get items to customers on time and if not communicate with customers to let them know what's going on, and especially with all the money they must spend on advertising. Instead they ignore emails and intermittently get back to me on Facebook messenger. Omr not happy customer
Reply from Nerdywave2026-06-27
Dear customer,
We are truly sorry for all the frustration and stress this delayed order has brought you, and we deeply apologize for our slow, inconsistent replies across Facebook Messenger and emails. It’s completely unacceptable that we failed to keep you updated properly, especially after promising delivery within 3–5 working days with no parcel arrival and an invalid tracking number.
We fully understand your disappointment, and we agree you deserve timely, clear communication about your shipment status at all times. To look into this shipment problem immediately and resolve it for you, could you please provide your order number? Once we retrieve your order details, we will check the logistics issue thoroughly, find out why the tracking link is broken, and offer you a proper solution without delay.
We take your feedback seriously and will improve our customer response process to avoid such bad experiences for future buyers. We sincerely hope to make this right for you soon after receiving your order number.
Best regards,
Nerdywave customer service
Trying to return but not had any reply. Items are poor quality and sizing is off
Reply from Nerdywave2026-06-22
Dear customer,
We’re sorry for the inconvenience caused. It looks like you contacted us while our customer service team was off shift.
We’ve already contacted you by email regarding your return—please check your inbox (and spam/junk folder) and reply at your convenience so we can sort this out for you.
Best regards,
Nerdywave customer service
If I could give a negative review I would. Customer support has ghosted me. I didn’t receive a confirmation email or a tracking email. I can’t find what courier they’ve used so I can’t get customer support from them either, the tracking number I found on the website isn’t affiliated with any couriers. They have stolen 45$ from me for a single jersey that I haven’t received. I’ve never had such an awful experience with an online retailer. Don’t let them scam you too
Update: I’ve revived your businesses comment here however I still haven’t received the email after checking spam inbox and deleted several times.
Third update, still no email in inbox or deleted. I will email you.
Final update: I finally received the shirt after much stress, the shirt is nice and decent quality. I was asked to delete or update the review.
Reply from Nerdywave2026-06-21
Dear customer,
We’re really glad to hear that your shirt has finally arrived and that you’re happy with the quality.
We’re still very sorry for the stress and frustration caused by the shipping and tracking issues.
Whether you delete or update your review is completely up to you — it was only a request, and you’re very welcome to keep an honest review here.
Wishing you all the best.
Best regards,
Nerdywave customer service
I ordered the scream dress in a small, and the Wendigo shoulder tie dress in a small. The Wendigo dress is so huge that both my boyfriend and I can wear it at the same time. He’s 5’7 and 185 lbs, while I’m 5’4 and 135 lbs. We also wore it over our clothes. I feel like the US is being trolled, considering it came from China. If that’s the case….. LOL. It’s actually pretty hilarious. At least if I’m on a flight and the plane goes down, I can feel safe leaping from the aircraft, because I’ll have a built in parachute. 🪂
Update- after reaching out to Nerdywave on Facebook, they’ve offered to send a different size for $10 shipping fee only, and didn’t ask me to ship back the larger dress. I’ll post an update when I receive the new dress.
Reply from Nerdywave2026-06-20
Dear customer,
Thank you so much for sharing this funny and detailed review with us! We had a good laugh reading your interesting description about the oversized Wendigo shoulder tie dress.
We sincerely apologize that the sizing of the Wendigo dress runs extremely large and brings you such an unexpected loose fit. We totally get your joke about the extra roomy fit that even fits you and your boyfriend together.
We will send you an email shortly to discuss a suitable compensation solution for this sizing issue.
Best regards,
Nerdywave customer service
What I received has nothing in common with what I saw in the videos or photos. Very poor quality.
Reply from Nerdywave2026-06-20
Dear customer,
We are extremely sorry that the item you received looks nothing like the photos and videos we displayed, and we feel terrible about the low quality failing your expectation.
We will email you shortly to sort out a proper solution for this issue.
Best regards,
Nerdywave customer service
Cool designs,nice breathable material.
Negatives are takes a long time to arrive and it’s hit and miss whether you got email notification
Reply from Nerdywave2026-06-19
Dear customer,
Thank you for sharing your honest feedback! We’re glad you like our unique designs and breathable fabric.
We sincerely apologize for the long delivery time and unstable order email notifications, which brought you inconvenience. We will optimize our logistics coordination and email sending system to avoid similar issues next time.
Hope you can shop with us again and have a smoother experience later.
Best regards,
Nerdywave customer service
Great designs but sizes smaller than advertised eg as 3xl was more like an xl
Reply from Nerdywave2026-06-18
Dear customer,
We are truly sorry to hear that although you loved our product designs, you encountered an unsatisfactory issue with the item sizing. We sincerely apologize for the inconvenience and disappointment brought to you, as your received 3XL garment fits much smaller than advertised and is closer to an XL size, which fails to meet your expectations.
We take all feedback regarding size inconsistency very seriously and would like to fully look into this matter for our internal review. Could you kindly provide your relevant order number at your earliest convenience? With your order number, our team will be able to check your purchase details, confirm the specific style you received and conduct a thorough follow-up inspection to avoid similar sizing problems happening to other customers in the future. We appreciate you taking the time to leave this honest feedback.
Best regards,
Nerdywave customer service
The product has an extremely poor fit. I bought a medium size shirt and it is way too short. Pity because the print on the shirt is cool. I would return the shirt but cannot for the life of me find a way to do that on the website 🤷🏻♂️. Money 💸💸💸
Reply from Nerdywave2026-06-17
Dear customer,
We are truly sorry to hear about your disappointing experience with your shirt, and we sincerely apologise for the ill-fitting medium size that is far too short for you. We also fully understand your frustration over being unable to locate the return process on our website, despite liking the cool print design on your item. We regret all the inconvenience and wasted money this has brought you.
To allow our team to fully review your order details and properly look into both the sizing issue and your return request, could you kindly share your order number with us? We will carefully check all relevant information of your purchase once we receive it.
Best regards,
Nerdywave Customer Service Team
Absolute trash material, it's that horrible squeaky plastic feel you always get from Temu / Shein (recycled plastic stuff) - also the print is really low resolution, you can see the pixelated images all over the dress. Don't waste your money. Cheap junk sent from China. I did get a full refund. Will not buy from again or recommend.
Reply from Nerdywave2026-06-17
Dear customer,
We are truly sorry to hear your dress failed to meet any of your expectations, and we sincerely apologise for the terrible material texture, blurry pixelated print and the disappointing overall quality you received. We fully understand your dissatisfaction and why the 10% discount offer failed to resolve your frustration.
We take your feedback about the fabric and print quality extremely seriously, and we will forward these critical comments to our production and quality control team for immediate review. To fully look into your case and provide proper support, could you please share your order number with our team? We will address your concerns thoroughly once we receive it.
Best regards,
Nerdywave Customer Service Team
Despite ordering up a size, shirt was still too small
Reply from Nerdywave2026-06-16
Dear customer
We have received your feedback and have already contacted you via email. Please check your email so we can better resolve the issue.
Best regards,
Nerdywave Customer Service Team
Company gives no indication that the items are being shipped from China. If I had known this, I would have ordered from another well known discount site. Because of this the shipping was long. The sizing is way off. I would recommend going 2 sizes up for a regular fit and another 2 sizes up on top of that for an oversized fit. The quality if average. Time will tell if the last after a few washes
Reply from Nerdywave2026-06-16
Dear customer,
We are truly sorry to hear about your unsatisfactory shopping experience, and we sincerely apologise for failing to clearly state our shipping origin on our website, which led to unexpectedly long delivery times for you. We also fully understand your frustration regarding the inaccurate sizing of our items and your concerns about the average product quality after washing.
Your valuable feedback will help us improve our product size guides and product page transparency for all future customers. To let our support team fully review your order details and look deeper into the issues you mentioned, could you please share your order number with us?
Once we receive your order number, we will carefully check all relevant records of your purchase.
Best regards,
Nerdywave Customer Service Team
although the quality is outstanding and despite ne measuring the sizes came smaller than expected. meaning I would not.be able to wear the mesh tops comfortably.
Antione was extremely helpful and prompt during the tracking of my order and delivered excellent customer service
Reply from Nerdywave2026-06-15
Dear customer,
We are truly sorry to hear the mesh tops you received run smaller than expected, even after you measured carefully, and that you cannot wear them comfortably despite the good fabric quality. We sincerely apologise for this sizing inconvenience we have brought you.
We greatly appreciate your kind words about Antoine’s quick, helpful support with your order tracking. To fully check your purchase details and look further into this sizing issue, could you please share your order number with our team?
Once we receive your order number, we will review your case thoroughly.
Best regards,
Nerdywave Customer Service Team
Amazing product, perfect fit, great quality, slow shipping. Definitely plan to order more but expect it to take about a month
Reply from Nerdywave2026-06-15
Dear customer,
Thank you sincerely for your feedback! We are incredibly glad that you love our product’s perfect fit and high quality, and we really appreciate you planning to shop with us again.
We fully acknowledge your feedback about slow shipping and we sincerely apologise for the long waiting time it brought you. Our team is actively working to optimise our logistics to shorten delivery times for future orders.
We look forward to your next purchase.
Best regards,
Nerdywave Customer Service Team
This is business operating in China and the items are shipped straight from China, which is not clearly stated on their website. Returns are nearly impossible to make and cost a lot, in my case the postage would cost 50 euros. There is no way to know if the items are manufactured according to the EU's Clothing and Textiles Regulations including labelling requirements, chemical restrictions, flammability requirements, and safety standards. Items ordered could have harmful chemicals in them or they can be unethically manufactured.
Reply from Nerdywave2026-06-10
Dear customer,
To properly review your case and see what we can do for you (partial solution, alternative options, etc.), could you please provide your **order number**? Once we have it, we can:
- Verify your order and shipping details
- Check what return or compensation options are realistically available in your situation
We do not support or endorse unsafe or unethical manufacturing. If you have specific items from your order you’re worried about, please include that in your message to support along with your **order number** and, if possible, **photos of labels/tags**. This helps us investigate concretely rather than in general terms.
Please reply with your order number so we can look into your case in detail and respond with a tailored solution.
Best regards,
Nerdywave Customer service Team
Worst texture on a shirt I’ve ever felt on my skin. Feels like -20% cotton. A plastic bag would do more service.
Reply from Nerdywave2026-06-10
Dear customer,
Thanks for your honest feedback, and I’m really sorry the shirt feels so uncomfortable.
To help you further and see what we can do to fix this, could you please provide your **order number**? With that we can:
- Check the exact material/fabric of the item you received
- Review whether you got the correct product
- See what options we can offer you (exchange, etc.)
Once you share the order number, we’ll look into it right away.
Best regards,
Nerdywave Customer service Team
Returning order, bought a dress but it’s bad quality. The design is blown up and not clear. It’s such a shame as the shape of the dress is so nice. It’s not what I expected at all. It’s such a cheap design.
Reply from Nerdywave2026-06-09
Dear customer,
I’m very sorry to hear you’re disappointed with the dress, especially the print quality. This is not the experience we want for you, and I completely understand how frustrating it is when the design doesn’t match your expectations, even if the shape is nice.
So we can look into this properly and help you with a return or replacement, could you please send us:
- Your **order number**
- A few **photos** of the dress (showing the unclear/blown-up design)
Once we have this information, we’ll review it as quickly as possible and offer you a suitable solution. We really appreciate your feedback, as it helps us improve our products and quality control.
Best regards,
Nerdywave Customer service Team
Tokyo-Tiger
geeksoutfit.com
Purplehecate
Ironpandafit
Cherrykitten
Joom
Classyoutlaw
Minocustom