Super easy process and happy I made the…
Super easy process and happy I made the switch!
About Nexamp
Data updated- Website
- nexamp.com
- Category
- Utilities
- Location
- United States · Boston
- Status
- Unclaimed
- Last 12 months
- 63 reviews
- Replies to negative
- 40% (2/5)
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Is Nexamp legit?
Nexamp (nexamp.com) has a 4.5 out of 5 rating on OK.one, based on 63 user reviews collected here. It is listed under Utilities and its reputation is excellent. 88% of reviews are 4 stars or higher and 6% are 1 star; The business has replied to 40% of negative reviews. Last updated 2026-08-10.
What people say
So far
So far, I am well pleased, but I haven’t received any bills yet so I don’t know about all of that yet
There was an issue in your enrollment
There was an issue in your enrollment. Our team has marked you as unresponsive. Please contact us if you have questions at: 855-727-4636
I have been happy
I have been happy. I was told I have also banked some for future time.
Keeps customer informed
Keeps customer informed . Reduced Cost of electricity
I just gave a great review and Nexamp…
I just gave a great review and Nexamp less than a month ago. Thank you.
The savings that you encounter
Helps my savings
I’ve had a billing problem for almost 2…
I’ve had a billing problem for almost 2 years, I called them at least once a month. They promised the problem will be taken care of. It’s never been taken care of. Customer service is horrible. No one will take ownership and see the problem through.
Satified Customer
I have never been happier than I am wih Nexamp Lower monhly bills and a budget I can afford
It was simple and does save money
I was a Nexamp customer for about 1.5…
I was a Nexamp customer for about 1.5 years and then we moved. I couldn't just transfer my account to the new address, I had to reaply once we moved. When we reaplied, there was no effort on my part. I don't know why I had to reaply and not just transfer my account in whole.
I'd love to rank you guys 5* but I've…
I'd love to rank you guys 5* but I've yet to see any discounts on my National Grid bill or see any invoices from Nexamp. You sent this survey too untimely.
The savings remains the same.
I liked the fact that we still get the 10% savings. Nexamp is keeping their word and not changing the savings percentage.
I'm saving money
I'm saving money! solar energy is a green way to go, so what is better?
I like the way Nexamp explains to you…
I like the way Nexamp explains to you after signing up every thing that is happening with your solar farm and what to expect. They also tell you about your credits you will receive and how to pay your bill with them. They also explain you will have more credits in summer than in the winter months. They also have Videos to watch about the solar farms
It's great that I can receive a…
It's great that I can receive a discount from them. It was easy to sign up for it too.
Nexamp made it easy for me to sign up and join them for solar savings!
Nexamp made it easy for me to sign up and join them for solar savings! I really like the idea of part of my electric supply and 15% back on my bill is very appealing.
Reply from Nexamp2026-02-16
Thank you for your review! We’re so glad to hear the sign-up process was easy and that you’re excited about your solar savings. We love helping customers save while supporting clean energy. If you ever have questions about your account, our Customer Service team is available Monday–Friday, 8:30 a.m. – 6:00 p.m. ET at 855-727-4636 or via email at [email protected]. We appreciate you being part of Nexamp!
They explained your service so I could…
They explained your service so I could understand it.
Reply from Nexamp2026-02-16
Thank you for your review! We’re glad to hear our team was able to clearly explain the service and make it easy to understand. If you ever have questions about your account, our Customer Service team is available Monday–Friday, 8:30 a.m. – 6:00 p.m. ET at 855-727-4636 or via email at [email protected]. We appreciate you being part of Nexamp!
Staff is polite and knowledgable
Reply from Nexamp2026-02-16
Thank you for your review! We’re glad to hear our team has been polite and knowledgeable—that’s exactly the experience we aim to provide. If you ever have questions about your account, our Customer Service team is available Monday–Friday, 8:30 a.m. – 6:00 p.m. ET at 855-727-4636 or via email at [email protected]. We appreciate you being part of Nexamp!
Like the money I saved
Like the money I saved. Communication was good
Reply from Nexamp2026-02-16
Thank you for your review! We’re so glad to hear you’re enjoying the savings and that communication has been helpful. If you ever have questions about your account, our Customer Service team is available Monday–Friday, 8:30 a.m. – 6:00 p.m. ET at 855-727-4636 or via email at [email protected]. We appreciate you being part of Nexamp!