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Nexamp

63 reviews

4.563 reviews
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About Nexamp

Data updated
Website
nexamp.com
Category
Utilities
Location
United States · Boston
Status
Unclaimed
Last 12 months
63 reviews
Replies to negative
40% (2/5)
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Is Nexamp legit?

Nexamp (nexamp.com) has a 4.5 out of 5 rating on OK.one, based on 63 user reviews collected here. It is listed under Utilities and its reputation is excellent. 88% of reviews are 4 stars or higher and 6% are 1 star; The business has replied to 40% of negative reviews. Last updated 2026-08-10.

What people say

J
JZ美国 · 3 reviews · Verified · Experienced 2026-02-06 ·

Really explained how they work.

Reply from Nexamp2026-02-09

Thank you for your review! We’re glad our team was able to clearly explain how the program works. If you have any questions in the future, please don’t hesitate to reach out — we’re always happy to help.

E
Edwin Monnat美国 · 3 reviews · Verified · Experienced 2026-02-02 ·

Need more time

Not totally sure yet...after signing up 2 years ago, just received my first bill at a point in time that power is steadily rising in price! No real issues - bill is fully understandable.

Reply from Nexamp2026-02-09

Thank you for sticking with us during the wait — we truly appreciate your patience. We’re glad to hear your first bill was clear and easy to understand. If any questions come up as you continue in the program, our team is always here to help.

R
Robin Costa美国 · 1 review · Verified · Experienced 2026-01-25 ·

Love the savings

Reply from Nexamp2026-02-09

Thank you for your review, Robin! We’re glad to hear you’re excited about the savings. If you have any questions or need help at any point, our team is always here to support you.

M
Marie Geary美国 · 8 reviews · Verified · Experienced 2026-01-25 ·

You were always great at keeping me…Nexamp

You were always great at keeping me up-to-date on where my account was

Reply from Nexamp2026-02-09

Thank you for your kind review, Marie! We’re happy to hear that our team kept you informed and up to date on your account. If you ever have questions or need assistance, we’re always here to help.

M
Mark Gabryszak美国 · 1 review · Verified · Experienced 2026-01-25 ·

customer service was very good

customer service was very good, very helpful.

Reply from Nexamp2026-02-09

Thank you for your review, Mark! We’re glad to hear our customer service team was helpful and provided a positive experience. If you ever have questions or need support in the future, we’re always happy to help

P
Pamela Dufresne美国 · 1 review · Verified · Experienced 2026-02-01 ·

I got in information from my brother…

I got in information from my brother and sister in law, their names are Charles and Kim Irish, so I signed up know your plan was very good. So far I’m impressed by how u keep me up to date.

Reply from Nexamp2026-02-09

Thank you for your review, Pamela! We’re glad to hear you found the sign-up process clear and that you’ve felt well informed along the way. We also appreciate you joining through a referral — welcome to Nexamp! If you have any questions as you continue, we’re always here to help.

G
Gerald Steinke美国 · 1 review · Verified · Experienced 2026-01-24 ·

The person who came worked with us to…

The person who came worked with us to get us set up.

Reply from Nexamp2026-02-09

Thank you for your review, Gerald! We’re glad to hear our team was helpful in getting you set up. If you have any questions as you move forward, please don’t hesitate to reach out — we’re happy to help.

J
Jared Reles美国 · 1 review · Verified · Experienced 2026-01-25 ·

Sign up process was quick and easy.

Reply from Nexamp2026-02-09

Thank you for your review, Jared! We’re glad to hear the sign-up process was quick and easy. If you have any questions as you move forward, our team is always here to help.

P
Priscila Sibley美国 · 1 review · Verified · Experienced 2026-01-25 ·

So far happy to join your solar company…

So far happy to join your solar company exciting to see new comings

Reply from Nexamp2026-02-09

Thank you for your review, Priscila! We’re excited to have you join Nexamp and glad to hear you’re happy so far. If you have any questions as you get started, our team is always here to help.

T
Theresa Maedge美国 · 1 review · Verified · Experienced 2026-01-13 ·

Very satisfied.⁰

Sastìfied!

Reply from Nexamp2026-02-09

Thank you for your feedback, Theresa! We’re happy to hear you’re satisfied and that everything is going smoothly. If you ever have questions about your account or billing, our team is here to help. We appreciate you being part of the Nexamp community!

S
Steven Bank美国 · 2 reviews · Verified · Experienced 2026-01-18 ·

I haven't had the service inn use yet

I haven't had the service inn use yet. Awaiting solar farm assignment.

Reply from Nexamp2026-02-09

Thank you for your review, Steven. We appreciate your patience while you await solar farm assignment. Once your account is active, you’ll begin seeing the benefits of the program. If you have any questions in the meantime, our team is always here to help.

W
William Holler美国 · 1 review · Verified · Experienced 2026-01-19 ·

Low bills

Do not know yet just got in

Reply from Nexamp2026-02-09

Thank you for your review, William! We’re glad to have you join Nexamp and happy to hear things are going well so far. Once you receive your first invoice, please feel free to reach out if you have any questions—our team is always here to help.

T
Timothy Knowles美国 · 1 review · Verified · Experienced 2026-01-15 ·

Our customers are very important to us

You keep getting in contact with me and it makes me feel important i hope this trend continues

Reply from Nexamp2026-02-09

Thank you for your kind words, Timothy! We’re glad to hear you feel supported—our customers are very important to us, and we’re always here to help. We appreciate you being part of Nexamp.

J
John Cantatore美国 · 1 review · Verified · Experienced 2026-01-09 ·

Ease of application process & follow-up…

Ease of application process & follow-up communication from Nexamp.

Reply from Nexamp2026-02-09

Thank you for your review, John! We’re glad to have you join Nexamp and happy to hear the sign up process and follow-up communication went smoothly. Once you receive your first invoice, please feel free to reach out if you have any questions—our team is always here to help.

G
Gail Strehan美国 · 1 review · Verified · Experienced 2026-01-04 ·

So far my experience has been very…

So far my experience has been very positive.

Reply from Nexamp2026-02-09

Thank you for your review, Gail! We’re glad to have you join Nexamp and happy to hear your experience has been positive so far. Please feel free to reach out if you have any questions—our team is always here to help.

B
Bart Furmanik美国 · 1 review · Verified · Experienced 2026-01-02 ·

Easy transition to power suppler

Easy transition to power suppler, so far no complaints

Reply from Nexamp2026-01-22

Thank you for the great feedback Bart! We’re glad to hear your transition has been smooth so far. Once you receive your first invoice, please don’t hesitate to reach out if you have any questions. Our Customer Service team is available Monday–Friday, 8:30 a.m. – 6:00 p.m. ET at 855-727-4636 or via email at [email protected]. You can also log in to your user portal anytime for account details and updates. Thanks again for choosing Nexamp!

R
Ronald Niehaus美国 · 1 review · Verified · Experienced 2025-12-28 ·

Good written explanation

Reply from Nexamp2026-02-09

Thank you for your review, Ronald! We’re glad to have you join Nexamp and happy to hear the written explanation was helpful. Once you receive your first invoice, please don’t hesitate to reach out if you have any questions. Our Customer Service team is available Monday–Friday, 8:30 a.m. – 6:00 p.m. ET at 855-727-4636 or via email at [email protected]. You can also log in to your user portal anytime for account details and updates.

M
Michelle Segan美国 · 1 review · Verified · Experienced 2025-12-18 ·

Noticed big improvement in electricity…

Noticed big improvement in electricity bills. Customer service has been great with resolving any questions or concerns I had. Glad I made the switch!!

Reply from Nexamp2026-01-02

Hi Michelle, thank you for the 5-star review! We’re thrilled to hear you’ve seen a meaningful reduction in your utility costs and that our team has been helpful along the way. We appreciate your support and thank you for being part of the Nexamp community!

T
Thomas美国 · 3 reviews · Verified · Experienced 2025-12-21 ·

Easy process to save money

Reply from Nexamp2026-01-02

Hi Thomas, thank you for your positive review! We’re glad to hear that joining Nexamp was a simple process, and we’re excited for you to start seeing savings through our program. We appreciate your support!

J
Judy Arginteanu美国 · 6 reviews · Experienced 2025-11-29 ·

Definitely recommend NexAmp

Great program. It was offered via my electric utility and a great solution for us because we were not ready to get rooftop solar. Easy to sign up for, easy to use, saved us money and we were really happy to contribute to renewable energy use. Only reason we left was because we did eventually get rooftop solar. Leaving was also easy -- GREAT customer service from Daylen, and when I had to follow up --- because of my electric co., not NexAmp -- just STELLAR customer service from Randy R.

Reply from Nexamp2026-01-02

Hello Judy, thank you for taking the time to share your thoughtful feedback! Our team is committed to delivering a seamless experience from enrollment to receiving credits and invoices, and we’re glad to know that resonated with you. While we’re sorry to see you go as your personal panels take over, we sincerely appreciate your support of our mission and your time with Nexamp.