Nexus Auto Transportation (nexusautotransport.com) has a 3.9 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Vehicles & Transportation and its reputation is mixed. 23% of reviews are 1 star, a relatively high share; The business has not yet replied to negative reviews. Last updated 2026-08-10.
What people say
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Jim Hess · 1 review · Experienced 2026-07-23 ·
★★★★★
Exceptional Service
I would give Nexus 10 stars if that was an option. The entire experience from the initial website pricing inquiry to Paul facilitating the order to the actual fulfillment of the pickup and home delivery was flawless. I was a little nervous because my daughter in Milwaukee had to take care of her part, which was merely being up in time to meet the driver. So, I was highly relieved when she texted me early and said the Nissan was loaded and on its way. Fours hours later, the Nissan was in my driveway. If I had to summarize the most compelling aspect of the customer service experience I would point to speedy and clear communications delivered through multiple digital channels: web, email, SMS. Understanding and experiencing the simplicity of your service has really got me thinking about other uses of your service beyond the unfortunate breakdowns.
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Gonzalo S. · 1 review · Experienced 2026-06-30 ·
★★★★★
Excellent company to transport your…
Excellent company to transport your vehicle with confidence!
Nexus found a driver quickly, communicated with me often and professionally, had great prices, and delivered my car ahead of schedule in perfect condition. I would definitely use them again and highly recommend them!
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Clay · 1 review · Experienced 2026-07-18 ·
★★★★★
Experience was great!
Paul was great at setting it all up. He told us what to expect and everything happened as he said it would. Alex the driver was friendly and timely on pickup and delivery. All is well.
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Frank Nitti · 1 review · Experienced 2026-07-10 ·
★★★★★
Expectations Met!
I usually Don't write reviews, however,have to for Nexus.
Even though it wasn't Perfect,they Lived up to their reputation! Didn't jack me according to some reviews,Picked up early delivered earlier then expected.
Customer service Definitely OUTSTANDING. First Class all the way.
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Chanakya · 2 reviews · Experienced 2026-06-20 ·
★★★★★
Honest review based on my personal…
Honest review based on my personal experience. I recently moved from OH to AZ and shipped 2 cars. I was absolutely stressed while browsing through the companies and getting quotes that varied widely. Was getting non stop calls from several companies after requesting quotes. I was especially worried about the ‘low quote bait switch’ tactics described on various social media platforms. I decided to go with Nexus for one of my cars as one of my friends was using the same company. Much to the relief of my anxiety, I would say that the process went smoothly. I read mixed reviews for nexus online, but my experience was very good thankfully. On the day my pick up window began, I got a call from nexus that they have a driver heading to AZ (the driver is also a resident of AZ, so kind of heading home), but he had to reroute from a neighboring state MA to OH to pick up my car. They requested if I would be ok to pay an additional 50$ to cover for this reroute. They told me, if I wasn’t ok, they will continue to look for another driver. Based on my circumstances of travel arrangements i thought this was ok in my situation and agreed. Then followed a smooth series of communications both from Nexus and the truck company. Smooth easy pick up. Excellent due diligence by the driver at the time of pick up and I got a call one day prior to delivery and car was at my door in perfect condition. Nexus as well as the truck company have communicated well with me through the process. I used another named shipping company for my other car. Thankfully that went ok too but there were a few minor glitches there. So I would choose nexus next time over the other. I understand the mixed reviews out there, but I had actually made preparations for the worst case scenario, fortunately it turned out Well for me. I appreciate all the positive as well as negative reviews out there That helped me make the decision about my cars shipping.
I had a terrible experience with Nexus Auto Transport. I was shipping my BMW M4 and locked in a price after speaking with their representative. I was told they were confident they would have a driver the next day. They also said they had their own trucks and weren’t like other transport companies that simply broker shipments. After that, I heard almost nothing for over a week. Then I finally received a call saying they had found a driver, but only if I agreed to pay significantly more than the price we had already finalized. When I questioned why the price had suddenly changed, they completely switched their story and said they were just dispatchers and couldn’t guarantee the original price. They used a low price to get my business, then came back asking for much more after wasting over a week of my time. The communication was poor, the information I was given was wrong , and the entire process was unprofessional. I would not recommend Nexus Auto Transport to anyone looking for a reliable shipping company. If you’re quoted a price, don’t expect it to actually be honored.
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Mk · 1 review · Experienced 2026-07-14 ·
★★★★★
Had a great experience with Nexus…
Had a great experience with Nexus Transport! They handled everything perfectly. I was able to communicate with them and the driver. My car was shipped from South Carolina to Naples Fl. Without a problem. They produced exactly what they said.
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T.S. · 1 review · Experienced 2026-07-15 ·
★★★★★
Easy to book and delivered on time
The process was easy and the driver called ahead of time to let me know when he'd be there, and he arrived when he said he would. Fast pick up and delivered on time. That's what I asked for, and they did not disappoint.
Relocating from Dallas to Galveston and needed to get my EV car down there. They worked with my tight timeline and tight budget. AND then delivered my car 3 days earlier than I thought they could…what a wonderful surprise. Kept in constant contact with updates when traffic slowed them down by an hour. I know who to call next time.
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Chris Petel · 1 review · Experienced 2026-07-18 ·
★★★★★
Recently used Nexus for my move from…
Recently used Nexus for my move from Florida to Long Island NY. Process was very easy from start to finish, great communication, competitive pricing, and smooth process. I would definitely utilize again in the future.
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S Works · 1 review · Experienced 2026-07-17 ·
★★★★★
Expedited transport gone bad!
I paid for an expedited auto transport service yet the truck was not picked up nor delivered on time. The truck was picked up a day late and then I found out it was stuck in a lot full of cars for a few at least 3 days before being transported. I never received tracking on the vehicle and ultimately received my brand new vehicle a week late, with 6 additional miles on it, a deep scratch down to the metal, and stains into the clear coat on fender. UZ Auto transport was the delivery company and and should not be trusted either based on my horrific experience. My damage claim was denied even though I filed it a few hours after receiving the vehicle. Unethical to say the least. stay away from both of these businesses.
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Randy Meier · 1 review · Experienced 2026-07-01 ·
★★★★★
Excellent service beginning to end!
Excellent service front company reps. Great communication by driver. Transported 3 vehicles for us. All arrived in excellent condition and ahead of schedule. Highly recommend.
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Kerri Fink · 2 reviews · Experienced 2026-07-17 ·
★★★★★
Package delivery for nexussshippinglogistics
Manager want money for Insurance ok then money for stamp for custom then money for international customs plus 150 per overnight hold fee. Absolutely refuse to deliver without fees paid pay by Razer gold cards 500$insurance then 600 for custom stamps then 700 for international customs complete with sticker plus overnight hold fees absolutely ridiculous now still stuck their
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Osita Umeh · 1 review · Experienced 2026-07-05 ·
★★★★★
Driver delivered car without damage
Driver delivered car without damage. They scrambled last minute to find a driver but it worked out in the end.
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Art Whitting · 1 review · Experienced 2026-07-13 ·
★★★★★
Best ever
Best ever. Used another service a few months ago. They were 2 weeks late. Poor excuses. Nexus was on time and delivered early.
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johnny · 3 reviews · Experienced 2026-06-30 ·
★★★★★
Excellent communication
Excellent communication! Quick delivery pickup date and quick to get the motorcycle to the delivery address across country. Highly recommended!
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Brett B · 1 review · Experienced 2026-07-10 ·
★★★★★
Nexus Auto Transport exceeded our…
Nexus Auto Transport exceeded our expectations from start to finish. They picked up and delivered our Mini Cooper exactly when promised, and the entire process was smooth and stress-free. Communication was excellent throughout, with consistent updates and follow-up. Our driver was professional, friendly, courteous, and inspired confidence from the moment we met him. We wouldn’t hesitate to use Nexus Auto Transport again and highly recommend them. Five stars all the way! They also had a great delivery service and fair price!
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Parker · 8 reviews · Experienced 2026-07-15 ·
★★★★★
Fantastic experience getting my truck…
Fantastic experience getting my truck shipped from Minnesota to Michigan! It was super easy and fast to get a quote, and to place my order. They were at the dealership within an hour of me placing my order and were courteous to the dealership staff. The shipping time was fantastic my truck arrived within 24 hours, not to mention the price was very fair. My truck made it home safe and probably the best part was that there were no surprise fees. I paid exactly the amount I was quoted and not a dollar more. Next time I have to get a vehicle shipped I’ll be going with Nexus again because it was so easy.
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John McKinney · 1 review · Experienced 2026-07-10 ·
★★★★★
Great communication
Great communication, rapid response, and flexible delivery made my move that much easier. I would definitely recommend Nexus for your next move!
