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Vehicles & Transportation

Nexus Auto Transportation

100 reviews

3.9100 reviews
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About Nexus Auto Transportation

Data updated
Website
nexusautotransport.com
Category
Vehicles & Transportation
Location
United States · Chicago
Status
Unclaimed
Last 12 months
100 reviews
Replies to negative
0% (0/27)
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Is Nexus Auto Transportation legit?

Nexus Auto Transportation (nexusautotransport.com) has a 3.9 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Vehicles & Transportation and its reputation is mixed. 23% of reviews are 1 star, a relatively high share; The business has not yet replied to negative reviews. Last updated 2026-08-10.

What people say

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Emma Schwander · 1 review · Experienced 2026-06-26 ·

This company means what they say and…

This company means what they say and says what they mean. They were excellent! Constant communication and customer service as awesome :)

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Govvas Zigma · 1 review · Experienced 2026-07-04 ·

The whole process was very professional…

The whole process was very professional and trustworthy. I love the service they provided. I will surely use them again.

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Kevin · 1 review · Experienced 2026-06-26 ·

I was very satisfied with Nexus Auto…

I was very satisfied with Nexus Auto Transport. My truck arrived in Missouri from Maryland in three days. The price was very reasonable with no hidden fees. I would highly recommend using this company.

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Karen · 6 reviews · Experienced 2026-07-01 ·

Find Another Shipper

First off, there is little to no communication once you've signed up with them. Second, what you are told concerning shipment changes constantly. Some of this is not their fault; it's the drivers they contract with. I waited days and days for my car to arrive. I was told it was picked up only to find out that it wasn't. Very anxiety provoking and stressful. The only good thing? They kept to their quote. Otherwise, find another company.

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Andrew Parrillo · 3 reviews · Experienced 2026-07-02 ·

Delayed transport by three days

Delayed transport by three days. They are brokers and did not disclose this. Misrepresented delivery several times. Extremely poor communication. This is an unprofessional operation. I do not trust them. I would not use them again.

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Trish R. · 2 reviews · Experienced 2026-06-25 ·

Late night delivery

I did not have the best experience with Nexus. My car was not picked up on the scheduled date and had to reschedule. The car was picked up on the rescheduled date, but quite late in the evening. The car was delivered in a short time, again late in the evening. I would hesitate to recommend this company.

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jessica · 2 reviews · Experienced 2026-06-26 ·

used Nexus to transport our car from…

used Nexus to transport our car from Lubbock to Austin after a wreck. great value & communication.

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Edison · 3 reviews · Experienced 2026-06-26 ·

A company that does good business, I cannot say anything bad about this…

I cannot say anything bad about this company, i spoke with one of the representatives Emma, she diligently, may every arrangement necessary including a reasonable price for the service to get my truck to me without hesitation. As a businessman , I would definitely recommend this company. The price was reasonable, and service was punctual.

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Warren Goldstein · 1 review · Experienced 2026-06-22 ·

Great service

Great service The car is picked up and delivered within the perfect time as set up in the contract

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Jasmine Lola · 1 review · Experienced 2026-06-07 ·

I had a great experience with Nexus…

I had a great experience with Nexus Auto Transport. The booking process was easy, communication was clear, and my vehicle was picked up and delivered as promised. The driver was professional and kept me updated throughout the transport. My car arrived safely and in the same condition it was picked up. I would definitely use Nexus Auto Transport again and recommend them to anyone needing vehicle transportation. Thank you for making the process smooth and stress-free!

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FANIEL JOSEPH SELVARAJ · 5 reviews · Experienced 2026-06-15 ·

I had excellent experience with Nexus…

I had excellent experience with Nexus Car Shipment Company. The driver was highly professional, courteous, and handled the vehicle with great care throughout the transportation process. The support team was equally impressive, providing prompt responses to all inquiries and keeping me informed at every stage of the shipment. The vehicle was picked up and delivered on time as promised, making the entire process smooth and stress-free. I truly appreciate their commitment to customer service, clear communication, and reliability. I would highly recommend Nexus Car Shipment Company to anyone looking for dependable and professional vehicle transportation services.

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Noma H. · 3 reviews · Experienced 2026-06-02 ·

Nexus Auto Transport

I had an excellent experience with Nexus Auto Transport! From the very first phone call, their team was professional, responsive, and helpful. They answered on the first ring and kept me informed every step of the way. The entire process was smooth and stress-free, and my car arrived safely and on time. I truly appreciated their communication and attention to detail. I highly recommend Nexus Auto Transport to anyone looking for reliable vehicle transportation. Thank you, Nexus! 😊

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Christopher Jefferson · 1 review · Experienced 2026-06-04 ·

I had an amazing experience with Nexus…

I had an amazing experience with Nexus Auto transportation they transported my Slingshot from Dallas, Texas to Mississippi. It got there safe and sound swiftly and secure thanks guys five star stars.

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Anthony Shynett · 1 review · Experienced 2026-06-06 ·

No gimmicks or bait and switch prices

No gimmicks or bait and switch prices. Quick 5 day delivery clear across the country. Courteous driver. Don't waste your time going elsewhere. Easiest part of the move for my family was Nexus.

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SAM CAMERON · 3 reviews · Experienced 2026-06-11 ·

Nexus personnel were professional and…

Nexus personnel were professional and thorough from the moment I contacted them to ship my car. Pricing was attractive with no hidden fees. I was able to track my vehicle trip progress from pickup to delivery. Vehicle arrived clean and spotless a day early with advance notice. I plan to use Nexus again the next time I ship a vehicle.

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Andrew Inoue · 3 reviews · Experienced 2026-06-01 ·

Still had to pay a bit more than quoted unfortunately, but the process was smooth and the car got to me at a reasonable time

I was a little bit bummed that the quote they offered me was raised by like $100, which I had to persuade them to do because I asked on the phone multiple times for confirmation that the quote price was what was going to be honored and they reassured me multiple times that it was. But outside of that, communication was clear, they gave me the driver information as well. And unlike RoadRunner Auto Transport and especially Long Wheels LLC, I didn't get scammed and have a mess on my hands with communication and things not being done. I would use Nexus Auto Transport again.

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Mikel Howard · 1 review · Experienced 2026-06-16 ·

Nexus Auto Transport was the best…

Nexus Auto Transport was the best choice for shipping my 911 Targa from the dealer in Oregon to my home in California. Their price was by far the most competitive, and their service was excellent.

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MEB · 1 review · Experienced 2026-06-14 ·

Disappointing Experience

Sales people guaranteed delivery on a certain date which was a condition of proceeding. Car was not delivered on the promised date - no bad weather, accident, extenuating circumstance, just didn’t deliver on the promised date. No communication that it would not be delivered on time, despite calling the company throughout the day asking for updates - none provided. Added costs AFTER picking up the vehicle so if I did not want to pay the additional amount, I would have had to uber over an hour to retrieve the vehicle they already picked up. No tracking device so no clue where car was at any time. Do not recommend.

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Jerome · 5 reviews · Experienced 2026-06-03 ·

excellent service!

excellent car, moving service! Unlike their competitors, they honor their quotes! Fast and efficient, my car beat my trip across the country!

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Jorge Chaib Junior · 3 reviews · Experienced 2026-06-13 ·

Nexus is a broker that arranges…

Nexus is a broker that arranges transportation services with independent vehicle carriers. I would like to point out that they only collect the initial payment and then provide little to no support once they assign a driver to transport your vehicle. We arranged for a vehicle to be transported from Santa Barbara, California, to Windermere, Florida. When the driver came to pick up the car, he was discourteous and made my daughter walk for more than 30 minutes to meet him and hand over the vehicle for transport. The vehicle arrived in Florida after five days. When the driver called me, I was at work and unable to answer immediately. He then became very rude and threatened to leave the vehicle in a storage facility. Shortly afterward, I spoke with him and arranged the delivery. However, instead of delivering the car to the agreed location, he stopped approximately two miles away. As a result, I had to walk about 20 minutes because I had no one available to drive me to the pickup location. My advice to anyone considering this service is to make it very clear, before hiring the company, that the vehicle should be picked up as close as possible to the specified location and delivered as close as possible to the agreed destination. This can help avoid the inconvenience and frustration that my family experienced