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Electronics & Technology

Nillkin

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193 reviews

3.2193 reviews
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About Nillkin

Data updated
Website
nillkin.com
Category
Electronics & Technology
Location
China
Status
Unclaimed
Last 12 months
86 reviews
Replies to negative
51% (40/79)
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About this business

NILLKIN is a global consumer electronics accessories brand established in 2009, dedicated to creating stylish, durable, and functional mobile accessories. With over 16 years of experience in product design and innovation, we focus on premium protection solutions for smartphones, tablets, and digital devices.Our product range includes phone cases, tablet keyboard cases, screen protectors, charging accessories, and magnetic protection solutions for leading brands such as Apple, Samsung, Xiaomi, and more.At NILLKIN, we combine minimalist design with practical functionality. Every product is carefully engineered using high-quality materials to ensure durability, comfort, and reliable protection.We serve customers worldwide through our official website and authorized global channels, offering fast shipping, secure payments, and professional customer support.Customer satisfaction and long-term trust are at the core of our brand. We continuously improve our products and services based on customer feedback to deliver a better experience every day.

Written by the business, not verified by us.

Is Nillkin legit?

Nillkin (nillkin.com) has a 3.2 out of 5 rating on OK.one, based on 193 user reviews collected here. It is listed under Electronics & Technology and its reputation is mixed. Opinions are polarized: 58% rate it 4 stars or higher while 39% give 1 star; The business has replied to 51% of negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-10-25.

What reviewers say

AI generated

Most reviewers were somewhat happy with their experience overall. Consumers generally appreciate the high quality of the materials, stylish designs, and great portability of the items they buy daily. Many buyers frequently mention that the online ordering process is completely smooth and purchases usually arrive quickly in perfect condition. Some reviewers were not happy with the slow communication and lack of proper assistance when products developed unexpected defects over time. People pointed out that customer service emails often went completely ignored, leaving them unable to process standard returns or refunds successfully. Others noted that returning items to overseas locations proved to be difficult and quite frustrating overall.

Auto-generated from all reviews of this business. For reference only.

What people say

Tis great that this product covers all…

Tis great that this product covers all the corners of the tablet and sits proud of the screen. however I'm a little disappointed the case and keyboard weren't more rigidly connected. cant use it in your lap - you need a desk/bench. Shipping to Sydney took a week longer than expected too. I was nervous for a bit there.

Reply from Nillkin2024-06-08

Thank you for taking the time to share your feedback with us. We're delighted to hear that you appreciate how our product provides excellent coverage for your tablet and protects the screen. Your satisfaction with these features means a lot to us. We apologize for any inconvenience caused by the case and keyboard not being more rigidly connected. Your comments regarding the usability on a lap are very valuable, and we will certainly consider them for future product improvements to enhance the user experience. Regarding the shipping delay, we are truly sorry for the anxiety it caused. We are working closely with our logistics partners to ensure that such delays are minimized in the future. We appreciate your feedback and are committed to providing a better experience for our customers. If you have any further concerns or need assistance, please feel free to contact us.

Impressive thus far.

Prompt delivery, great fit and quality feel. 2 weeks in and very impressed. Great battery life too, only charged once so far! This makes your iPad so practical. Let's hope the long-term performance remains the same as right now!

Reply from Nillkin2024-06-08

Thank you for your kind words and feedback! We're thrilled to hear that you had a great experience with our product and service. Your support means a lot to us. Looking forward to serving you again!

The iphone cases weren’t that good but…

The iphone cases weren’t that good but the iPad cover was pretty good

Reply from Nillkin2024-06-08

Thank you for sharing your feedback with us. We’re pleased to hear that you liked the iPad cover! However, we’re sorry that the iPhone cases didn’t meet your expectations. We strive to improve our products and your comments are invaluable to us. If you have specific suggestions or concerns, please feel free to reach out at [email protected]. We hope to provide you with a better experience in the future.

Great for those who use the iPad for writing!

I found the case to be well constructed and protects my iPad well. Removing the Apple Pencil from the storage position is a bit cumbersome in that it requires both hands to remove the pencil. I thought I would have use of the keyboard but it's just extra weight at this point.

Reply from Nillkin2024-06-08

Thank you for your feedback! We’re pleased to hear that you find the case well-constructed and protective for your iPad. We understand that removing the Apple Pencil can be a bit cumbersome. Please note that the storage area has a cutout on the back, allowing you to push the pencil out with your finger for easier, one-handed removal. Regarding the keyboard, it is detachable. If you find that you don't need it, you can simply remove it to avoid the extra weight. We hope this helps improve your experience with our product.

It works. Probably would not buy again.

It works, seems flimsy.

Reply from Nillkin2024-06-08

Thank you for sharing your feedback with us. We're glad to hear that our product is functioning well for you. We'd like to assure you that our products undergo rigorous drop tests to ensure durability, and they are designed to withstand everyday wear and tear. If you have any concerns about the product's quality or durability, please don't hesitate to reach out to us. We're here to help!

Great product

Good quality! I only have one concern. The # (pound/hashtag) comes out as £ (euro/pound) so I guess there’s some sort of error idk if there’s a way to change it. But other than that, the product is great!

Reply from Nillkin2024-06-08

Thank you for your feedback! We're glad to hear that you find our product to be of good quality. Regarding the issue with the # key, it may be related to your keyboard language settings. Please check your keyboard language settings to ensure they are set correctly. If you need further assistance or have any other concerns, please feel free to reach out to us. We're here to help!

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