Norlan is an international brand focused on elevating the whisky drinking experience through design, science, and ritual. Our first product, the Norlan Whisky Glass, was successfully funded on Kickstarter in late 2015. Since then, we have shipped over 1/2 million glasses around the world and continue to expand our collection of unique products serving the whisky enthusiast.
Written by the business, not verified by us.Norlan (norlanglass.com) has a 4.7 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Construction & Manufacturing and its reputation is excellent. Praise is nearly unanimous, with 93% rating it 4 stars or higher; The business has not yet replied to negative reviews; Reviews mostly discuss Product, Quality, User experience. Last updated 2026-08-28.
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the stunning product design, solid weight, and exceptional craftsmanship of the whiskey glasses. Shoppers appreciate how nicely items are packaged, ensuring that fragile glassware arrives safely and in pristine condition. Buyers also mention that the ordering process is smooth and delivery is generally very fast. However, some customers also noted that delivery times were occasionally slower than expected, especially around the holidays or due to back orders. A few other people also felt that the glasses did not quite meet their personal expectations regarding weight, size, or overall feel.
Auto-generated from all reviews of this business. For reference only.The 2 glasses were in nice boxes individually. But, they put them in a large shipping box with only a little packing paper, so in shipping the 2 boxes rattled around in the larger shipping box therefor denting and scraping the nice boxes up.
Beautiful design and perfect size for my bourbon over rocks. I selected the heavier of the two and it takes a form grasp to enjoy. I’d suggest designing or molding a means to more comfortably hold and enjoy. Keep the weight but indentations for fingers may be a good idea.
Stunning present! Classy, robust and for the job! What's more, the Company have impeccable customer service, immediately replacing a slightly flawed item, without question, receiving the replacement next day! You won't be disappointed - just order it!
Great product. The steel whisky glass looks and feels better than the glass. Couldn’t be happier. Looking forward to going away with a good bottle of whiskey.
I got two of the heavy tumblers for my whiskey loving partner, he loves them. Such a good quality product!
Product arrived in a well designed package to prevent any damage. The glass is beautiful and is a pleasure to sip fine whiskey from. The polishing cloth keeps the glass gleaming. I really can’t think of anything to improve upon!
The quality of the glasses themselves. They are lightweight and attractive. They were well packed as well.
Fast shipping, with good communication. For the glass, it’s beautiful and very nice to hold. I would only wish the top edge of the glass was thinner.
Good website, easy to navigate, realistic delivery times, and well packaged. Good service in delivering a quality product.
Unfortunately, the glass is not solid. I thought it would be heavier and therefore easier to hold.
The beauty of the glass itself (Rauk Heavytumbler 350 ml) makes a statement and communicates a real purpose. Impressed with the aesthetic appeal and craftsmanship. Guests were happy & I was happy !! Win-Win situation !! Thank you Norlan !
These sipping glasses were a great Christmas gift. We did have a chip on one of the glasses and it was immediately replaced. The replacement arrived before Christmas. Thanks!!!! Awesome experience, nice packaging. Maybe add a leaflet in the packaging providing a little history of your quality heavy glasses. My other half and I looked online but a little insert with some highlights to your story would be great. Steve
My glass arrived very quickly after ordering it I am very pleased with it
Rauk Glasses, just fantastic. Was on back order when I purchased, however communication was superb throughout and shipped as soon as back in stock. A 50th birthday gift for a family member, they are amazing you will not be disappointed.
Very quick delivery of my order and the glass supplied is, to me, a masterpiece. It is beautiful to look at and to hold BUT it is not for the weak, it is a real man's glass.
Great experience and great product. Love my Norlans
Waited a little longer for this to be delivered than expected, this said i was warned when ordering there was a back order, this is a high quality item though so probably in high demand.
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