We’re on a mission to enable a future where physical products’ useful lives are maximised by efficiently cycling them between loving users and careful refurbishment - until they are ready to be recycled.
Written by the business, not verified by us.
Is Circular legit?
Circular (nowcircular.com) has a 4.1 out of 5 rating on OK.one, based on 318 user reviews collected here. It is listed under Business Services and its reputation is good. 77% of reviews are 4 stars or higher and 14% are 1 star; The business has replied to 100% of negative reviews; 107 of them were added in the last 12 months. Last updated 2026-10-24.
What reviewers say
AI generated
Reviewers overwhelmingly had a great experience with this company. Customers appreciate the simple website and straightforward subscription process, making it very easy to switch devices without any major hiccups over the years. People frequently praise the fast and reliable delivery service, noting that packages arrive promptly in safe packaging and well within the expected timeframe.
However, some customers also noted minor issues with used devices or unexpected subscription conditions and contract terms. A few reviewers experienced challenges regarding product condition, such as scratches or battery wear, while others faced unexpected repair costs. Despite these occasional hurdles with specific items, the overall journey remains convenient for most users.
Auto-generated from all reviews of this business. For reference only.
I had been with circular for 3 years plus and the transaction journey was easy to follow. From returning of old phone subscription to subscription of newer phone. And would love to continue with them even in future. Thank you for the support as always.
Reply from Circular2025-05-23
Hi Vincent,
Thank you for being with us for over 3 years — we’re truly grateful for your continued trust and support! We’re so glad to hear that each step of your journey, from returning to upgrading, has been smooth and easy to follow.
It means the world to us to have loyal subscribers like you, and we look forward to supporting you for many more years to come.
Team Circular
It's my first time using Circular but didn't expect that it's agent is very fast reponse and delivery is promptly on time,highly recommended
Reply from Circular2025-05-23
Hi Adil,
Thank you for the fantastic review! We're so glad your first experience with Circular went smoothly — from the fast agent response to the prompt delivery.
We truly appreciate your recommendation and are excited to support you throughout your subscription journey!
Team Circular
Easy order. Smooth subscription. Fast and effective delivery
Reply from Circular2025-05-23
Hi Jayanthi,
Thank you for the wonderful review! We're so glad to hear that the ordering process was easy & smooth, and the delivery fast and effective — just what we aim for.
We’re happy to have you with us and here to support you throughout your Circular journey!
Team Circular
Delivery was fast, application was easy understand.
Reply from Circular2025-05-23
Hi Suziana,
Thank you for the lovely review! We're so glad to hear that the delivery was quick and the application process was easy to understand.
We’re excited to have you on board and look forward to supporting you throughout your Circular journey!
Team Circular
it was an easy process, quick process also,, so would recommend to my friends !
Reply from Circular2025-05-23
Hi Murfiqah,
Thank you for the great review! We're so glad to hear that the process was easy and quick for you — and we really appreciate your willingness to recommend Circular to your friends.
We’re excited to have you with us and are here to support you every step of the way!
Team Circular
Hi the item I received is fantastic and awesome thanks circular
Reply from Circular2025-05-23
Hi Kenji,
Thank you for the fantastic review! We're so happy to hear that you’re loving your subscription — that’s what we love to hear.
Appreciate your kind words and thanks for being part of the Circular community!
Team Circular
Hi Divesh,
Thanks for the review! We’re glad to hear things are going well so far. If there’s anything we can do to make your experience even better, feel free to reach out — we’re here to help!
Enjoy your time with Circular!
Team Circular
My experience with circular was great all transaction was transparent and fast no delays very responsive price was affordable thank you circular recommended company
Reply from Circular2025-05-23
Hi Norazman,
Thank you for the great review! We're so glad to hear that your experience with Circular was smooth, transparent, and fast — just the way we aim for it to be.
We truly appreciate your recommendation and are happy to have you as part of the Circular community!
Team Circular
Hi Soe Anawar,
Thank you for the review! We’re glad to hear everything’s going well so far. If you ever need assistance or have questions along the way, our team is always here to help.
Enjoy your Circular subscription!
Team Circular
Quick and easy transaction.Fast delivery.My 3rd device as of today
Reply from Circular2025-05-23
Hi Muhammad Norhakim,
Thank you for the fantastic review — and for being a returning subscriber! We’re so glad to hear that the transaction was quick, the delivery was fast, and that you’re now on your third subscription device with us.
We truly appreciate your continued trust and support.
Team Circular
An excellent service provider , teams are nice and efficient.
Reply from Circular2025-05-23
Hi Chan Teng Chiew,
Thank you for the kind words! We're so pleased to hear that you had an excellent experience and found our team to be both nice and efficient.
We’re grateful for your support and look forward to continuing to provide a smooth and helpful experience throughout your subscription journey.
Team Circular
1st time getting a brand new phone from Circular. A year later, did a swap. Very smooth transition. You gotta try it to believe it.
Reply from Circular2025-05-23
Hi Man Ni,
Thank you for the awesome review! We're so glad to hear that your swap experience was smooth and seamless — that's exactly what our flexible model is built for.
We really appreciate you sharing your journey, and we’re here whenever you’re ready for your next upgrade!
Team Circular
this is a RENT a handphone/device company , do read properly their CONTRACT with your eyes wide open . try compare singtel / starhub / M1 , their price stated on the website is SURE cheaper than the 3 telcos but do remember you will have to return the handphone to them once the contract is up . any issue after you return they will still charge u any damages cost ETC . afterall , DO REMEMBER ITS JUST FOR RENT *
Reply from Circular2025-05-06
Hi Zhi Wei,
Thank you for sharing your review and highlighting these important details. You’re absolutely right that Circular is a rental-based subscription service — our model offers flexible access to premium devices without large upfront costs, with the device returned at the end of the subscription unless otherwise chosen.
We appreciate your reminder to read the contract carefully; transparency is something we value deeply. All policies — including optional charges, damage cover, and fees — are clearly presented at checkout and in our FAQs so customers can make informed choices.
For those who wish to keep their device, Circular also offers a Purchase Option, giving customers the flexibility to buy out their device at any time during their subscription if they prefer ownership over return.
We’re grateful for your honest perspective and hope this helps others better understand the options available when evaluating what works best for them.
Team Circular
Appreciate Circular for letting us used the latest phone and is very affordable monthly payment subscription.
Reply from Circular2025-05-06
Hi Muhammad Fitri,
Thank you so much for your kind review! We’re thrilled to hear that you’re enjoying access to the latest phone with affordable monthly payments — exactly the flexibility we aim to provide.
We’re grateful to have you as part of the Circular community and are here to support you every step of the way.
Team Circular
Very professional and easy to deal with. Great prices.
Reply from Circular2025-05-07
Hi Ghoshal,
Thank you for the great review! We’re so glad to hear you found the process professional, easy, and at great prices — it means a lot to know we’re delivering a smooth experience.
We appreciate your trust and are excited to have you as part of the Circular community!
Team Circular
excellent condition of the phone. just so perfect.will let my friend and family know about this and let them try and have experience with circular phone
Reply from Circular2025-05-07
Hi Suaidah,
Thank you so much for the lovely review! We’re thrilled to hear your phone arrived in excellent condition and that you’re happy with the experience.
We really appreciate you sharing Circular with your friends and family — that means the world to us! We’re here to support you all the way.
Team Circular
Hi Muhammad Asri,
Thank you for the great review! We’re glad to hear you found the service affordable and responsive — exactly what we aim to deliver.
We appreciate your trust and look forward to supporting you throughout your subscription journey!
Team Circular
The transaction and suppport given was fast and effecient. Highly recommended!
Reply from Circular2025-05-07
Hi Muhammad Uqbah,
Thank you for the great review! We’re glad to hear the transaction and support were fast and efficient — that’s exactly what we strive for.
We appreciate your recommendation and look forward to supporting you throughout your Circular journey!
Team Circular
In very good condition and fast delivery thank you so much I love my new iPhone 16 plus
Reply from Circular2025-05-07
Hi Saravanan,
Thank you for the wonderful review! We’re so happy to hear your iPhone 16 Plus arrived quickly and in excellent condition — and even happier that you’re loving it.
We’re thrilled to have you with us and are here to support you every step of the way!
Team Circular
Hi Syarif,
Thank you for the great review! We're so glad to hear you're loving your new device — nothing beats that feeling of unboxing a new "toy"! 😄
We’re excited to have you as part of the Circular community and are here to support you throughout your subscription journey with us.
Team Circular
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