Defensive Driving and Traffic School, Online or Classroom format.
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Is National Traffic Safety Institute legit?
National Traffic Safety Institute (ntsi.com) has a 4.6 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Vehicles & Transportation and its reputation is excellent. 89% of reviews are 4 stars or higher and 5% are 1 star; The business has replied to 100% of negative reviews; 2 of them were added in the last 12 months. Last updated 2026-09-05.
This was a great course. A good refresher for some great issues. I was able to take the course over a few days at my convenience so I didn’t have to sit in front of my computer for the whole time at once. You made the whole thing easy. Thank you
Reply from National Traffic Safety Institute2024-08-19
Greetings Paul,
Thank you for your wonderful review and those five marvelous stars!
NTSI works hard to continue to bring educational as well as engaging courses to the market, courses that you can work on at your time at your pace. We are thrilled to see we have hit the mark with you Paul!
Thank you again Paul for your wonderful review and welcome to out NTSI family!
Reply from National Traffic Safety Institute2024-08-19
Hello Peter,
Thank you for taking the time to leave this review as well as those five fantastic stars!
NTSI works hard to bring curriculum that is both easy to navigate and understand. We are thrilled to hear that is what you found taking our course.
Than you again Peter for this review, welcome to the NTSI family!
Very competent & professional company. Things went smoothly today in completing their course.
Reply from National Traffic Safety Institute2024-08-06
Hello Michael,
Thank you for taking the time to leave this wonderful review as well as those five fantastic stars!
We are elated to hear of your experience with taking our course! Glad things went smoothly for you!
Thank you again Michael for the wonderful review as well as those fantastic stars! Stay safe Michael and welcome to the NTSI family!
It was a lot of reading but it was a good time for me and my memory
It was a lot of reading, but very informative!! I learned quite a bit about what I have done wrong since I learned how to drive, and how to better improve my driving skills and safety!!
Reply from National Traffic Safety Institute2024-07-21
Hello Oleh,
Thank you for this stellar review as well as those 5 shiny stars!
We are pleased to know that you have learned so much with taking our course, which you will use to better improve your driving and safety skills. This is what we strive for at NTSI. We are thrilled to hear that we have hit the mark with you Oleh!
Thank you again for this stellar review! Please stay safe Oleh!
There is a lot of reading. I would prefer videos and questions relating to the video. On Topic 2 the information written for Gender Differences is the same as the Weight information.
Reply from National Traffic Safety Institute2024-07-21
Hello Darlene,
Thank you for taking the time to leave this great review as well as those 4 stars!
We really do appreciate your feedback regarding our course. I will share your concerns regarding Topic 2 so it can be reviewed.
Thank you again Darlene for your great review, welcome to the NTSI family!
I consider the experience as a great opportunity not only to learn but also to improve knowledge.
Reply from National Traffic Safety Institute2024-06-28
Hello Luis,
Thank you for this great review as well as your five stars!
We are pleased Luis to know that you are walking away with the knowledge to help you improve on your driving ability. Thank you for giving NTSI that opportunity.
Thank you again Luis for your great review, please stay safe!
The course was interactive and held my attention. I learned of significant laws that have changed or I was not aware of and will receive a discount on my insurance for three years. Win/Win situation. Thanks!
Reply from National Traffic Safety Institute2024-06-24
Hello Mitchell,
Thank you so much for taking the time out of your busy day to leave stellar review as well as those 5 shiny stars!
Our main goal here at NTSI is truly to create safer drivers. This review assures us that we are succeeding. So, thank you Mitchell for letting us serve you and for allowing us to provide an excellent experience. Saving money on your Insurance is most defiantly a win/win!
Thank you again Mitchell, welcome to NTSI family!
It was a lot of reading, but very very informative!! I learned quite a bit about what I have done wrong since I learned how to drive, and how to better improve my driving skills and safety!!
Reply from National Traffic Safety Institute2024-06-19
Hello Kelley,
Thank you for this fabulous review and 5 shiny stars!
We here at NTSI firmly believe in creating curriculum that is both easy to navigate as well as providing the information you need to become a safer driver. We are happy to see Kelley that we have hit the mark with you!
Thank you again Kelley for the fabulous review and stars! Welcome to the NTSI family!
Excellent experience of awareness on prudent and preventive driving. Very well designed training and material to create awareness when driving.
Reply from National Traffic Safety Institute2024-05-28
Greetings,
Thank you so much for taking the time to leave us this wonderful review and 5 stars!
We are so elated see hear of your experience with our course. NTSI's firmly believes in creating courses that will bring awareness to the safety of driving, we are pleased to see we have hit that mark with you!
Thank you again for your wonderful review and those five stars! Welcome to the NTSI family!
Customer service helped me by chat on Saturday (Diane), helped me start my online class and she uploaded to the state DMV for me late that same day because of my deadline..extremely professional and friendly. Above and beyond!
Reply from National Traffic Safety Institute2024-05-02
Hello Kim,
Thank you so much for taking the time to leave this rave review as well as those five fantastic stars!
The backbone to any great company is seen through its customer service. We are elated to hear of your experience with Diane, who is one of the best in the business.
We will be sure to let Diane know of the kind words you shared with NTSI regarding your experience.
Thank you again Kim for this rave review! Please stay safe!
Well balanced course. Easy to read and comprehend.
Reply from National Traffic Safety Institute2024-05-02
Hello Steve,
Thank you for taking the time to leave your review as well as those 5 shiny stars!
NTSI works hard to bring courses filled with valuable information that is both easy to read and comprehend. We are ecstatic to see we were able to achieve that with you Steve.
Thank you again for your review. Welcome to the NTSI family!
I have been driving for a lot of years and this is probably my 2nd citation all my 60 years, however they say things happen for a reason. I've learned and reminded myself of some of important safety issues of driving. THANK YOU!!!
Reply from National Traffic Safety Institute2024-04-25
Hello Dennis,
Thank you for taking the time to leave us this candid review as well as those 5 shiny stars!
We at NTSI work hard to bring a great product to the market David, we are thrilled to hear we hit the mark with you!
Thank you again David for your honest review! Welcome to the NTSI family!
NTSI has the opportunity to go on your own pace, stress-free. Just the reading imposed, maybe by NY State is overwelming, confused and mostly useless for a driving learner. To understand that literature, you need to be at least at university.
Reply from National Traffic Safety Institute2024-04-25
Greetings Ibrahima,
Thank you for wonderful review and 4 stars!
We are thrilled to hear that you found our platform easy to navigate and "stress free".
Thank you Ibrahima, welcome to the NTSI family!
Thank you so much for the opportunity to take this test and keep my driving record clean. So grateful to you all. Please keep up the good work.
Reply from National Traffic Safety Institute2024-04-15
Hello Steve,
Thank you so much for taking the time out of your day to leave us this rave review as well as your five stars!
Thank you for choosing NTSI Steve! Welcome to the NTSI family, please stay safe!
Easy to use, opportunity to review your answers to the tests, prior to submission. Even if you get some wrong, a chance to take the test over again.
Ease of using the on line review and testing
Reply from National Traffic Safety Institute2024-04-15
Hello Michael,
Thank you for thoughtful review as well as your 4 stars!
We at NTSI Michael work hard to bring relevant content that is both easy to navigate and understand. We are pleased to see that we have hit that mark with you!
Thank you again for your thoughtful review Michael as well as your 4 stars, maybe next time we can make it 5 stars! Stay safe Michael!
There was a lot of good information and driving suggestions and tips.
Explained driving laws/rules old and new.
Offered much "food for thought" topics. Allowed for self evaluation of my driving habits and techniques.
Reply from National Traffic Safety Institute2024-04-15
Hello,
Thank you for taking the time to leave us this terrific review as well as those 4 stars!
We are elated to here that we have given you "something to chew on" when it comes to your driving habits and techniques.
Thank you again for providing us with your thoughtful feedback! Welcome to the NTSI family!
Excellent course. Timely information that is well presented. I found this to be a very positive experience.
Reply from National Traffic Safety Institute2024-04-09
Hello Kathleen,
Thank you for this wonderful review as well as your five magnificent stars!
We at NTSI work hard to bring our users courses that are both accessible, as well as being filled with valuable information. We are please Kathleen to see that we have achieved this with you.
Thank you again Kathleen for your wonderful review! Stay safe!
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