Safe Drivers Academy (safedriversacademy.com) has a 4.6 out of 5 rating on OK.one, based on 64 user reviews collected here. It is listed under Education & Training and its reputation is excellent. 88% of reviews are 4 stars or higher and 5% are 1 star; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
Very easy to complete and super useful information
Reply from Safe Drivers Academy2026-08-05
Thank you for your 5-star review, Maria! We're glad you found the course easy to complete and the information super useful. We appreciate you choosing Safe Drivers Academy!
Their app sucks. The experience was clunky and it locked me out with no warning. Customer service was helpful in giving me a refund though
Reply from Safe Drivers Academy2026-08-05
Thank you for your feedback, Joshua. We understand your frustration with the course experience.
To clarify what happened: you reached the Introduction Content Validation quiz, which is a basic recap to ensure a real person is taking the course per NYS DMV requirements. After three failed attempts (your highest score was 67%), New York State DMV regulations require that the course be locked and restarted from the beginning. This isn't an app issue or something we can work around - it's a state mandate we must follow to remain an approved provider.
We want to be completely honest with you: in all our time operating, we've never had anyone fail this introductory quiz before. This is genuinely unprecedented for us. It's designed to be straightforward and just confirms you've reviewed the basic course information.
We're glad our customer service team was able to process your refund immediately so you could explore other providers. If another course provider works better for you, we wish you all the best.
Thank you for giving Safe Drivers Academy a try.
K
Ken Foster · 5 reviews · Experienced 2026-08-04 ·
★★★★★
This is an outstanding course
This is an outstanding course. I didn't want to take it, but I am glad I did. I learned a lot and, as a result, I am a safer driver.
Reply from Safe Drivers Academy2026-08-05
Thank you for your 5-star review, Ken! We love hearing from students who weren't thrilled about taking the course but came away appreciating it. The fact that you learned a lot and feel like a safer driver as a result is exactly what we hope to achieve. We appreciate you choosing Safe Drivers Academy!
T
The Cat Wrangler · 1 review · Experienced 2026-07-30 ·
★★★★★
10/10 would recommend to anyone!
10/10 would recommend to anyone!
When I first got my license the only way to take a 5 hour course was in person, I live in such a small area we offered the course once every 6 months. TBH I think its probably better for people with zero driving experience to take the course in person because it sticks more that way, I do still think as long as the person pays attention during this course that they will walk away with at the minimum better knowledge of how the road works.
With all that said for me personally being able to take this on my own time, from home was a game changer. I could have been eating pancakes while studying to get licensed... what more could I ask for?
I will say I ran into a problem with Module 5 Unit 5, and because I'm a procrastinator I really needed it solved. After watching the embedded video twice and still being stuck I gave the company a call and believe it or not I IMMEDIATELY was talking to a human??? In 2026 they still have actual staff prepared to help you make sure that you complete the test on time. I wish I could remember the dudes name, because I genuinely was shocked at how fast they solved the issue.
Reply from Safe Drivers Academy2026-07-31
Thank you for this fantastic 5-star review! We absolutely love the enthusiasm and the pancakes analogy. You're right that the flexibility to learn on your own time from home is a game changer for many students.
We're especially proud that you had such a positive experience reaching out for help. That's exactly what Jayson, one of our newest team members, is all about. Your feedback about actually getting a human on the phone who could help quickly is exactly the kind of customer service we want to deliver, and Jayson truly exemplifies that. No annoying AI phone agents here.
Thank you for taking the time to share this review and for giving a shout-out to our team. We appreciate you choosing Safe Drivers Academy!
This was a thorough and easy-to-use online traffic school website to use. My son recommended it to me and I am 100% satisfied with my experience. I have used other websites and this is by far the best one I have used yet.
Reply from Safe Drivers Academy2026-07-31
Thank you for your 5-star review, Sherri! We're thrilled to hear that you had such a positive experience and that your son's recommendation led you to us. We're especially honored that you found our course to be the best one you've used compared to other websites. Your satisfaction means a lot to us. Thank you for choosing Safe Drivers Academy!
E
Eric Johnson · 3 reviews · Experienced 2026-07-11 ·
★★★★★
A very effective and focused course
This is a very effective and focused course. All the instructions are very clear and it's easy to navigate. I really appreciated that it's set up so that you don't have to complete it in one sitting - it's very easy to pick up where you left off. And you will likely learn new things about driving that you may have already thought you knew. The only recommendation I'd have for improving the course would be to add more visual materials and graphics to explain/illustrate the material more clearly.
Reply from Safe Drivers Academy2026-07-15
Thank you for your detailed 4-star review, Eric! We're pleased to hear that you found the course effective and focused, with clear instructions and easy navigation. We're also glad the flexibility to pick up where you left off worked well for you, and that you learned new things about driving despite your experience.
Your suggestion about adding more visual materials and graphics is great feedback. We'll take that into consideration as we continue to refine our course content. Visual illustrations can definitely help clarify complex concepts.
Since you had such a positive overall experience, we'd love to know if the addition of more graphics and visuals would be what it takes to earn that 5th star, or if there's something else we could improve.
Thank you for choosing Safe Drivers Academy!
A
Allen Caldwell · 2 reviews · Experienced 2026-07-11 ·
★★★★★
Very quick and easy
Very quick and easy. I could start and stop easily at anytime. Awesome service!
Reply from Safe Drivers Academy2026-07-15
Thank you for your 5-star review, Allen! We're glad you found the course quick and easy, and that the ability to start and stop anytime worked well for you. We appreciate your kind words about our service. Thank you for choosing Safe Drivers Academy!
After the initial maneuvering of the course I had a question and it was immediately answered. I had a following question and they phoned me, as the email response helped but did not solve my problem. For that response I give you 5 starts and a recommendation. Speaking to a live person was a bonus!
Reply from Safe Drivers Academy2026-07-15
Thank you for your 5-star review and recommendation, Karen! We're thrilled to hear about your positive experience with our customer service team. We're especially glad that when the email response didn't fully solve your problem, our team took the extra step of calling you to help. Speaking to a live person can make all the difference, and we're proud that our team went above and beyond for you.
Thank you for choosing Safe Drivers Academy!
I find myslef late in life having to get my drivers license again. I was dreading the 5 hour course but the safe driver academy made it so easy and straight foward, that i regret putting it off for so long!
Reply from Safe Drivers Academy2026-06-15
Thank you for your wonderful 5-star review, Michael! We're thrilled to hear that what you were dreading turned out to be easy and straightforward. Making the process less painful for students, especially those getting their license later in life, is exactly what we aim for. Thank you for choosing Safe Drivers Academy and congratulations on getting your license!
R
Robyn · 1 review · Experienced 2026-06-07 ·
★★★★★
Comprehensive and well presented
It is a comprehensive class that is well-presented.
Reply from Safe Drivers Academy2026-06-15
Thank you for your 4-star review, Robyn! We're glad you found our class comprehensive and well-presented. Since it sounds like you had a positive experience overall, we'd love to know what we could have done to earn that 5th star. We're always looking for ways to improve. Thank you for choosing Safe Drivers Academy!
B
Barbara Buttafly Rivera · 1 review · Experienced 2026-06-06 ·
★★★★★
driving
seeing im a single parent i was abe to have my time
Reply from Safe Drivers Academy2026-06-15
Thank you for your 5-star review, Barbara! We're glad you appreciated the flexibility to complete the course on your own time as a busy single parent. That's one of the key benefits we love providing. Thank you for choosing Safe Drivers Academy!
Thank you for the 5-star review! We're glad you had a good experience.
J
Jeremy Land · 2 reviews · Verified · Experienced 2026-06-03 ·
★★★★★
Well-organized course.
Reply from Safe Drivers Academy2026-06-15
Thank you for your 5-star review, Jeremy! We're glad you found our course well-organized. Thank you for choosing Safe Drivers Academy!
K
Kaeli Block · 1 review · Experienced 2026-05-22 ·
★★★★★
5 stars for speed and convenience
Defensive driving school is not necessarily ever a 5 star experience, but I'll give 5 stars for the speed and convenience. The process was pretty straightforward, would recommend.
Reply from Safe Drivers Academy2026-05-29
Thank you for your 5-star review and recommendation, Kaeli! We appreciate your realistic perspective. While defensive driving school may not be anyone's ideal way to spend time, we're thrilled that we were able to make the process as fast, straightforward, and convenient as possible. That's exactly what we strive for. Thank you for choosing Safe Drivers Academy!
R
Russell A Worrell · 2 reviews · Verified · Experienced 2026-05-11 ·
★★★★★
Convenient
Convenient. I mostly liked, that you can come and go from the test to do other things.
30 days is plenty of time...I finished in 3 days!
Now, just waiting for the posting at DMV
Thank you....will recommend to family and friends!
Reply from Safe Drivers Academy2026-05-29
Thank you for your 5-star review and recommendation, Russell! We're thrilled to hear you found the course convenient and appreciated the flexibility to pause and come back to the test. Finishing in just 3 days is impressive! We're glad the 30-day timeframe gave you plenty of flexibility.
Your completion was submitted to the DMV on May 11, 2026, and you should see it posted to your record. Thank you for being willing to recommend Safe Drivers Academy to family and friends. We appreciate you choosing us!
Thank you for your 5-star review, Chuck! We're glad you found our course very easy and simple to navigate. Thank you for choosing Safe Drivers Academy!
This 5 hour really taught me how to maintain on the road and just respect others as well as myself thank you
Reply from Safe Drivers Academy2026-05-11
Thank you for your heartfelt 5-star review, Yolanda! We're truly glad to hear that our 5-hour course taught you how to maintain on the road and, just as importantly, how to respect both others and yourself. That balance of technical skills and the right attitude is exactly what creates safer drivers. We appreciate you choosing Safe Drivers Academy and wish you safe driving!
Safe Drivers Academy was great, extremely convenient, competitive pricing, and easy to follow. I would highly recommend this defensive driving class!
Reply from Safe Drivers Academy2026-05-11
Thank you for your 5-star review and high recommendation, Shannon! We're thrilled to hear you found Safe Drivers Academy great to work with. We're especially glad that our convenience, competitive pricing, and easy-to-follow format all contributed to your positive experience. We appreciate you choosing Safe Drivers Academy!
Really liked the format and how well it was segmented.
Reply from Safe Drivers Academy2026-05-11
Thank you for your 5-star review, Jinpanee! We're glad you liked the format and how the course was segmented. Breaking the content into well-organized sections helps make the learning experience more manageable and effective. Thank you for choosing Safe Drivers Academy!