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Education & Training

Safe Drivers Academy

64 reviews

4.664 reviews
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About Safe Drivers Academy

Data updated
Website
safedriversacademy.com
Category
Education & Training
Location
United States · Phoenix
Status
Unclaimed
Last 12 months
64 reviews
Replies to negative
100% (4/4)
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Is Safe Drivers Academy legit?

Safe Drivers Academy (safedriversacademy.com) has a 4.6 out of 5 rating on OK.one, based on 64 user reviews collected here. It is listed under Education & Training and its reputation is excellent. 88% of reviews are 4 stars or higher and 5% are 1 star; The business has replied to 100% of negative reviews. Last updated 2026-08-10.

What people say

T
TE · 1 review · Verified · Experienced 2026-05-02 ·

👍👍👍👍👍👍👍👍👍👍

Reply from Safe Drivers Academy2026-05-11

Thank you for your 5-star review! We appreciate all those thumbs up and are glad you had a great experience. Thank you for choosing Safe Drivers Academy!

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Eileen Lancella · 1 review · Verified · Experienced 2026-05-03 ·

The instructions were very clear

The instructions were very clear, I highly recommend this course

Reply from Safe Drivers Academy2026-05-11

Thank you for your 5-star review and recommendation, Eileen! We're glad you found our instructions very clear. Making the course easy to understand and navigate is important to us. Thank you for choosing Safe Drivers Academy!

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Ilona Belova · 1 review · Experienced 2026-04-30 ·

Great course overall

Great course overall, the material was clear, informative, and easy to follow. I appreciated how the lessons used real-life driving situations. The questions helped reinforce important concepts, and the course kept my attention better than I expected! Instructions were always clear.

Reply from Safe Drivers Academy2026-05-11

Thank you for this wonderful 5-star review, Ilona! We're thrilled to hear that you found the course clear, informative, and easy to follow. Your feedback about the real-life driving situations is especially meaningful. We work hard to make sure the content connects to actual situations drivers face on the road, not just theoretical concepts, so it's great to know that resonated with you. We're also pleased to hear that the questions helped reinforce important concepts and that the course kept your attention better than expected. Creating engaging, educational content that holds students' interest is always our goal. Thank you for taking the time to share such detailed feedback. We appreciate you choosing Safe Drivers Academy!

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Oscar Camegla · 1 review · Experienced 2026-04-14 ·

The course was very informative

The course was very informative. Great information. You really have to read and understand. Well done and stress free. Will recommend.

Reply from Safe Drivers Academy2026-05-11

Thank you for your 5-star review and recommendation, Oscar! We're thrilled to hear you found the course very informative and that the information was valuable. We appreciate you recognizing that the course requires genuine reading and understanding, not just clicking through. Making the experience well done and stress free while still delivering quality education is exactly what we aim for. Thank you for choosing Safe Drivers Academy!

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EDDIE ROBINSON · 1 review · Experienced 2026-04-23 ·

GREAT CLASS TIME

I REALLY ENJOYED TAKING THIS CLASS IT GAVE ME AN OPPORTUNITY TO LOOK BACK ON THE REASON I HAD TO TAKE THIS CLASS. YOU OPENED MY EYES AND I REALLY APPRECIATE SAFE DRIVERS ACADEMY AND MY EXPERIENCE. THANK YOU VERY MUCH

Reply from Safe Drivers Academy2026-04-24

Thank you for your wonderful 5-star review, Eddie! We're truly moved by your thoughtful feedback. It sounds like the course helped you gain some valuable perspective and self-reflection, which is exactly the kind of impact we hope to have. We're thrilled that Safe Drivers Academy could be part of that learning journey and that you had such a positive experience. Your genuine appreciation means a lot to us!

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Suzanne · 2 reviews · Verified · Experienced 2026-04-03 ·

GREAT PROGRAM

EASY TO FOLLOW T

Reply from Safe Drivers Academy2026-04-24

Thank you for your 5-star review, Suzanne! We're glad you found our course easy to follow. Thank you for choosing Safe Drivers Academy!

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Stephen Siek · 1 review · Experienced 2026-04-16 ·

Clear and easy to use

Extremely clear explanations and immensely user friendly.

Reply from Safe Drivers Academy2026-04-24

Thank you for your 5-star review, Stephen! We're thrilled to hear you found our explanations extremely clear and the course immensely user friendly. Making defensive driving education accessible and easy to understand is exactly what we aim for. Thank you for choosing Safe Drivers Academy!

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Clayton Barry · 1 review · Experienced 2026-04-13 ·

THIS PROGRAM IS EXCELLENT

THIS PROGRAM IS EXCELLENT. Meaningful and intelligent. Thank you.

Reply from Safe Drivers Academy2026-04-17

Thank you for your 5-star review, Clayton! We're thrilled to hear that you found our program excellent, meaningful, and intelligent. Creating content that goes beyond just meeting requirements and actually delivers real value is exactly what we strive for. We appreciate you choosing Safe Drivers Academy!

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Taylor Weston · 1 review · Verified · Experienced 2026-04-06 ·

It was hard to pay attention because…

It was hard to pay attention because the voice used to read it to you bored me.

Reply from Safe Drivers Academy2026-04-10

Thank you for your 4-star review, Taylor. We appreciate your feedback about the audio voice. We understand that the narrator's tone can affect engagement, and we'll take this into consideration. If there's anything else we could have done to make your experience better and earn that 5th star, we'd love to hear from you. Thank you for choosing Safe Drivers Academy.

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Rajiv Mohabir · 1 review · Verified · Experienced 2026-04-06 ·

Really easy to use

Really easy to use. And the communication was great.

Reply from Safe Drivers Academy2026-04-10

Thank you for your 5-star review, Rajiv! We're glad you found our course easy to use and that our communication met your expectations. Providing a smooth experience and keeping students informed is important to us. Thank you for choosing Safe Drivers Academy!

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Justin Lippert · 1 review · Verified · Experienced 2026-04-05 ·

Taking it from home

Reply from Safe Drivers Academy2026-04-10

Thank you for your 5-star review, Justin! We're glad you appreciated the convenience of taking the course from home. Thank you for choosing Safe Drivers Academy!

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Al B · 2 reviews · Verified · Experienced 2026-04-02 ·

Great!

Great! Easy to purchase and use, thanks!

Reply from Safe Drivers Academy2026-04-10

Thank you for your 5-star review, Al! We're glad you found our course easy to purchase and use. Thank you for choosing Safe Drivers Academy!

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Jun · 1 review · Verified · Experienced 2026-04-02 ·

Super easy to use and very convenient…

Super easy to use and very convenient if you can’t complete it all in one day. Tests were very easy and reading was simple to understand 👍

Reply from Safe Drivers Academy2026-04-10

Thank you for your 5-star review, Jun! We're glad you found our course super easy to use and appreciated the convenience of being able to complete it over multiple days. Making the content simple to understand with straightforward tests is exactly what we aim for. Thank you for choosing Safe Drivers Academy!

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Karry Lewis · 2 reviews · Experienced 2026-03-07 ·

Can do the course in the comfort of your own home.

This was great being able to do the course at home on my own time. The course is very helpful and knowledgeable.

Reply from Safe Drivers Academy2026-03-17

Thank you for your 5-star review, Karry! We're glad you appreciated the convenience of completing the course at home on your own time and found it helpful and knowledgeable. Thank you for choosing Safe Drivers Academy!

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John Aarsvold · 1 review · Experienced 2026-03-05 ·

After completing training module and…

After completing training module and timer has expired, have waited more than 20 minutes for next module unlocks!

Reply from Safe Drivers Academy2026-03-17

Thank you for your feedback, John. We're sorry you experienced delays after completing the module timers. That's not how the system is supposed to work, and waiting more than 20 minutes is definitely not normal. We appreciate your patience and apologize for the frustration. Thank you for choosing Safe Drivers Academy.

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Madeline · 2 reviews · Experienced 2026-03-02 ·

A very doable program !

This program was fine and better than I imagine other courses are! It did its job and it has a lot of potential. The organization of the chapters made sense and the content was very thorough. I learned a lot about my car and find myself more aware of the road and my car than I have been in the past as a result of the course. The course was mostly reading and images, with some video. The content was informative but dry, and at times, it read like ChatGPT. The extensive reading made it difficult to sustain long-term attention. I chose to adapt by completing over a couple of weeks by chapter, even though I just wanted to get it done. Would have liked to see better implementation of universal design for learning here, as it would have demonstrated audience awareness, compassion, and inclusivity: your neurodivergent learners, your full-time working learners, your busy parents (and your full-time working busy parents!!) are likely to struggle to complete or maintain long-term motivation because it takes a lot of energy and focus to sustain attention long enough to read all that AND wait for the lesson timer to count down. The assessments could use some revision. The end-of-chapter assessments did not contain feedback on what was correct or incorrect, so I was not able to tell what I got wrong or why. If I had feedback, I could rule out the possibility of some of the questions being mis-configured in the LMS - I noticed I got a lot of 75% results despite taking my time and double-checking that I was reading the questions correctly. I can't point to any specific questions because the assessments disappear once you take them - you see the score without any breakdown of the questions you got right and wrong, which is anxiety-inducing when your driving record is on the line. Specific, timely, robust feedback is instructional design 101. BUT, the questions were good and a majority of them were well-written recall-level questions. Not obvious, but not outlandishly difficult either. For the course owner, consider researching and testing some authoring tools that enable interactives, sims, or scenarios. I saw a lot of places, like the weather conditions sections and the "anatomy of your car" chapters, that would benefit from "tactile" (as much as it can be online) learning or active decision-making. Application activities like scenarios or simulations are better for learning retention and engagement.

Reply from Safe Drivers Academy2026-03-17

Thank you for your detailed 3-star review and feedback, Madeline. We're glad to hear that the course helped make you more aware on the road and that you learned a lot about your car. We appreciate the time you took to share your suggestions about course design and assessment feedback. Your insights are helpful as we continue to refine our program. Thank you for choosing Safe Drivers Academy.

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Margaret · 1 review · Experienced 2026-03-03 ·

Important information for ALL drivers!

So much great information on features in newer vehicles. A lot of scenarios and consequences were laid out and bright new perspectives to my understanding of driving.

Reply from Safe Drivers Academy2026-03-17

Thank you for your wonderful 5-star review, Margaret! We're thrilled to hear that the course provided valuable information about newer vehicle features and that the scenarios and consequences helped bring new perspectives to your understanding of driving. That's exactly the kind of impact we hope to have - not just fulfilling a requirement, but genuinely enhancing how drivers think about safety. Thank you for choosing Safe Drivers Academy!

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Judy Vella · 2 reviews · Experienced 2026-02-17 ·

Hidden fees after initial enrollment…

Hidden fees after initial enrollment and payment... just as expensive as all then other course. I had no changes in any registration... that was the reason given for the additional charge.

Reply from Safe Drivers Academy2026-02-20

Thank you for your feedback, Judy. We understand your frustration about the unexpected charge, and we apologize for the lack of upfront communication about why this occurred. When you initially registered, the court selected was Maricopa Municipal Court. However, based on your citation paperwork, your actual court is Scottsdale Municipal Court. Unfortunately, these are two different courts with different fee structures set by the courts themselves. We are required by Arizona law to collect these court fees on behalf of the courts and remit them directly. We do not keep this money or set these prices. Had we not corrected your court assignment to Scottsdale Municipal, your course completion would not have been recorded with the correct court, which would have caused much bigger problems for you down the line. We sincerely apologize that our customer service team didn't have a chance to reach out and explain this before you paid the difference. You resolved it so quickly that we didn't get the opportunity to walk you through the situation. A customer service team member will be reaching out to you personally to ensure there's no misunderstanding and to answer any questions you may have. We're glad you were able to complete your course, and we can confirm we've already reported your completion to Scottsdale Municipal Court. Thank you for choosing Safe Drivers Academy.

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Cedric · 2 reviews · Experienced 2026-02-05 ·

By far the worst experience with a…

By far the worst experience with a company. I sent several emails and no one responded until they felt the need. The agent Syd went back and forth with me about what the court said and did not say. I would never use this school again and would encourage you to find a different school. The only reason I used them is because they were near the top of the list. Please, I beg you find a different school!

Reply from Safe Drivers Academy2026-02-13

Thank you for sharing your feedback, Cedric. We're sorry this process was frustrating for you, and we understand your concerns. Based on our records, the course was not completed within the original court-assigned timeframe, which required an extension request. While the court granted a continuance through February 9, 2026, Arizona state law requires defensive driving courses to be completed at least seven days prior to any extension date. We understand the confusion, as the court document wording can reasonably be interpreted differently. However, when our team contacted the court directly to confirm, they advised that the seven-day requirement still applied and the course could not be completed on February 9th. Once a further extension through March 10th was granted, we immediately reactivated your course. You completed it on February 11, 2026, and we electronically reported your completion to the court within minutes. The case record will be fully updated once the court receives the diversion payment check by mail. We genuinely try to give our students as much flexibility as possible, but we are required to comply with timelines set by the court and the State of Arizona. We don't have the authority to override those requirements, even when we'd like to. We regret that this resulted in a negative experience. If you'd like to discuss this further, please contact us directly.

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Angelina Hardy · 1 review · Verified · Experienced 2026-02-08 ·

Highly recommended!

It was a very helpful and straight forward course.

Reply from Safe Drivers Academy2026-02-13

Thank you for your 5-star review, Angelina! We're glad you found our course helpful and straightforward. Thank you for choosing Safe Drivers Academy!