Numeral (numeralhq.com) has a 4.4 out of 5 rating on OK.one, based on 63 user reviews collected here. It is listed under Money & Insurance and its reputation is good. 84% of reviews are 4 stars or higher and 14% are 1 star; The business has replied to 11% of negative reviews. Last updated 2026-08-10.
Amazing CS and experience. They have changed the e-commerce sales tax and nexus and taken it to a whole other level with their pricing and structure. It is so easy and user friendly and no more stressing or over paying clients on top of paying their sales taxes. It has been such a great partnership and I don't know why every e-commerce account is not on it!
Full white glove service. They're accurate, thorough and walked me through the entire onboarding completely. I no longer have to worry if I'm compliant with any regulatory agencies which is all I can ask for. The setup process was done with a real human which goes a long in establishing a relationship and letting me know the company is hands on and care about their customers.
Numeral's been a great help in sorting out registrations across our very complicated business structure - they've been a real partner in getting everything under one roof.
Fantastic provider of sales tax software. Really set it and forget it!
Numeral has been super great to work with! At first their nexus tracker was a huge help as we were growing the business and now that we're filing in 9+ states it's so nice to have a service provider that can handle it all end to end for us. Gives us a ton of time and bandwidth back each month to know a crucial part of our business operations is well taken care of. We're excited to continue to grow with numeral.
I highly recommend Numeral. As a small business owner, I was overwhelmed when my small business hit nexus thresholds in several states. Registering and filing in individual states would take so much valuable time, and I wanted the peace of mind that everything was filed accurately and on time. Numeral made this process so simple! Their account manager helped me get set up, and they have filed all my state taxes. It's such a relief and definitely worth it for the peace of mind.
Great experience so far! The team is fast, responsive, and very knowledgeable. They made the entire process smooth and were always available to answer our questions. Highly recommend!
Numeral solves a real problem for me and saves a lot of time and expense. Great solution and better than others I've used in the past. Highly recommended.
Numeral made the entire sales tax process incredibly easy and stress-free. From the initial registration to ongoing support, everything was smooth and well organized. The team was always quick to answer my questions and walked me through each step, which made the process much less intimidating. Their portal is also very user-friendly and easy to navigate. Overall, it's been a great experience, and I highly recommend Numeral to any business looking for a simple sales tax solution.
I chose Numeral as our tax service provider for their easy to use platform and friendly and helpful customer service that wasn't too sales-y. Recently, they have been harder and harder to get ahold of, and inquiries and problems are just dropped. For example, I asked to stop filing in one state, they said they cancelled it, and then it was never cancelled and keeps filing. We were trying to set up EU taxes with them, but it's been over a month of trying to onboard and being left dry, even though we already signed the contract with them. The software also seems glitchier and more incomplete. Very frustrating confusing!
I absolutely enjoy using numeral.. i once used competitor apps like avalera and taxjar and we're continuously disappointed in their services in customer service, especially After finding numeral, everything has been smooth sailing, and I wouldn't change a thing, get numeral.
Running my business is a full-time job and having Numeral help me with my state tax filing monthly has been such a relief. It has kept me up-to-date and compliant while I’m running every single angle of my company. Their service has been professional and easy to navigate. I absolutely recommend Numeral for anyone that needs help filing their state taxes.
Working with Numeral has been a dream experience! When we were on the lookout for a sales tax software, we evaluated over 7 providers, and landed on Numeral for multiple reasons. Their customer experience/support has been second to none, they offered an all-in-one pkg so we could be fully hands off, their price was reasonable, you felt like a valued customer as opposed to a number and their guarantee offering. When we decided to move forward w/ them, it proved to be the right decision, and continues to remain true every day. We've had no audits, have had a seamless experience each time we reach threshold with the required alerts and registration, and their customer service is very responsive with a setup Slack channel. Highly recommend!!
I had to cancel before they even filed once, there state tax for the state of Florida was double what QB said, I tried for three days to talk to someone via the portal, no ph# provided. No one called back to this day. They were showing tax on deposit invoices that were pass through to the next Invoice to collect the State tax.
We've been very happy with Numeral. There were a couple of issues that took awhile to resolve, but recently, they've been much quicker.
The people at Numeral are determined to maximize customer relations, solving any problems and answering questions promptly. They figure out the complexities of state by state sales taxes with their clients’ interests foremost.
Made filing our sales tax easy. We moved from another provider to Numeral. The team at Numeral is very professional and took care of the transition, making the monthly sales tax filing very easy to do. Highly recommend them.
After three months on Numeral, I am pleased with the process and value that I've received. Considering the complexity and wildly different processes for filing sales tax returns in many states, the Numeral interface and workflow is very streamlined. The value for what I pay is very high. The only thing that would be better is the support system could be better. It is often unclear whether Numeral has solved the problem and closed the ticket. More than once, I've had to follow-up on support tickets that are not resolved from my perspective.
Easy onboarding and white glove service! This has allowed us to focus on the business, knowing Numeral has our back. They are always on top of registrations, filing, and even help handle any complex matters that businesses encounter. Integrated seamlessly with our tech and accounting, and available when we outreach, as their customer service is knowledgeable and top-notch.
63 reviews matching