Nurx (nurx.com) has a 4.0 out of 5 rating on OK.one, based on 67 user reviews collected here. It is listed under Health & Medical and its reputation is good. 22% of reviews are 1 star, a relatively high share; The business has replied to 87% of negative reviews. Last updated 2026-08-10.
Easy experience to get what you need. I’ve used this for several years and have never had issues. Thank you Nurx, I don’t have the words to express my appreciation of your existence.
We're so happy to hear that you've had such an easy and positive experience with our service for several years. Your appreciation means a lot to us!
We're so happy to hear that you experienced thorough management and great service. Thank you for sharing your positive feedback with us!
I love the clear instructions and product. If I have a question I know i will get an answer. The product itself, I can already notice a difference. And others noticed. I love how affordable this is for not having insurance also.
We are so happy to hear you appreciate our clear instructions and responsive support! It's wonderful that you and others are noticing a difference with our product. We are also glad our pricing is accessible. Thank you for your kind feedback!
Convenient and easy to use. Helpful feedback when needed. Would recommend
We are so happy to hear that you find our service convenient and easy to use. It's wonderful to know that our feedback has been helpful for you!
Convenient, fast and affordable
We're so glad you found our services convenient, fast, and affordable. Thank you for your wonderful feedback!
Had a great experience with great dr advice, quick responses, ease of ordering and quick delivery. Pricing is great without insurance and have loved using nurx for years now.
We're so happy to hear you've had such a great experience with us over the years! It's wonderful to know that our doctor advice, quick responses, and easy ordering have been helpful, and that our pricing works well for you.
Very easy process to initially get medication. Med always arrives on time. Fast response if I have a question
We're delighted to hear that the process of getting your medication is easy and that it consistently arrives on time. We're also glad our team provides fast responses to your questions. Thank you for your feedback!
Nurx communicates very quickly and professionally. I asked for a stronger skin medication and after uploading current photos I received what I wanted. Their website is very easy to maneuver. Thanks Nurx!
We're so glad to hear that you found our communication quick and professional! It's wonderful that you were able to get the medication you needed and that our website was easy to navigate. Thank you for your positive feedback!
Response was very fast and my prescription was ready for pick up the next day. Would recommend
We're delighted to hear about your positive experience! We're glad our quick response and next-day prescription pickup met your expectations. Thank you for your recommendation!
We are so pleased to hear that your order arrived promptly and that the product is working well for you. We truly appreciate your positive feedback!
If I could give a 0 start I would. As a health care provider myself, just no! Do not recommend. Here’s my why: I started filling out the information for the weight loss management weeks ago. I filled out part of it but didn’t submit it. Prior to submitting it, I weighed myself and I weighed more than I initially put down. Went back to edit the form and it wouldn’t let me. I called and spoke to someone and they told me to go ahead and complete the intake forms and submit them and they would send the information to the provider (AKA they wanted to take my money). The provider followed up saying she received the correct information. Fast forward to today and I’m ready to start my treatment, I log into my nurx account and see that I can track my progress. But we have a problem, the weight listed is the original weight that is incorrect and not updated. I call again today to ask about it. Person I spoke to says she will send it over to the provider. I explain to her that was already done. Now provider reaches out and tells me she can’t edit the weight. How are you unable to edit information that pertains to my medical history that I am telling you is inaccurate? I have never had a doctors office tell me I cannot edit my own information that is incorrect. Also how am I supposed to accurately track my progress if the starting point isn’t even correct? Not having the correct weight changes the BMI and everything. I chose to bring my business to nurx as I already used them for my birth control and have for SIX YEARS. However there are thousands of other places you can go to for weight management and birth control…chose one of them. Apparently they don’t take health seriously and do not care about losing a patient of 6 years
Our team would like to follow up with you in regard to this experience, please accept our request for more information sent through Trust Pilot.
The app is easy to navigate. The medical team is responsive and answers questions. Payment is easy if there is a costs not covered by my insurance as well as the shopping cost.
We're so glad to hear that you find our app easy to navigate and our medical team responsive! We also appreciate your positive feedback on our payment process.
Very responsive. They give great feedback and work with the patient and their preferences. Prescriptions are processed and delivered quickly. Everything is very affordable. Thank you!
We're so glad to hear that you find our service responsive and that we're able to work with your preferences. It's great to know that your prescriptions are processed and delivered quickly, and that you find everything affordable.
NuRX made it easy to get the RX for the medication I needed until I could get in to see a new provider (wait list for 6 months). NuRX really provides safe, reliable access to medication. It’s a lifeline for many who have difficulty accessing the healthcare system and have to wait long waits for specialists
We're so glad to hear that our services provided you with easy and reliable access to your medication, especially during a long wait for a new provider. It's wonderful to know we could be a lifeline for you.
happy with service and care. I left my Derm. because i felt pressured to use certain name brand meds. Never felt pressured and i honestly like the generic better. Thank you for listening.
We are so happy to hear that you are pleased with our service and care. We always strive to listen to our patients' needs.
Nurx is great I get my birth control there and its always quick and easy and the staff there is super nice and helpful.
We're so glad to hear that getting your birth control through us has been quick and easy! It's wonderful to know that our staff has been super nice and helpful. Thank you for sharing your positive experience!
Easy to use l, accepts insurance and delivered right to my door, doesn’t get any better than that.
We're so glad to hear that you found our service easy to use and that you appreciate the convenience of insurance acceptance and home delivery. Thank you for your positive feedback!
Easy and convenient to get a prescription. Of course I wish all prescriptions were free but still it’s a great service and the staff is always kind and responds to questions quickly.
We're so glad to hear that getting your prescription was easy and convenient for you. We truly appreciate your kind words about our service and our staff's quick responses.
Had a question about starting my new pack and messaged through the app at like 9pm. Got a real answer within the hour. That never happens anywhere else.
We're so glad we could provide a prompt and helpful answer to your question, even late in the evening! We appreciate you sharing your positive experience with us.
I have been using Nurx for over 5 years now and have only had excellent experiences. The customer service representatives and all the healthcare professionals are quick to respond and always helpful.
We're so happy to hear you've had excellent experiences with us for over five years! We appreciate your feedback that our team is quick to respond and always helpful.
67 reviews matching