okbands.com (okbands.com) has a 3.0 out of 5 rating on OK.one, based on 515 user reviews collected here. It is listed under Shopping & Fashion and its reputation is mixed. Opinions are polarized: 45% rate it 4 stars or higher while 39% give 1 star; The business has not yet replied to negative reviews; Reviews mostly discuss Product, Quality, User experience. Last updated 2026-10-25.
Most reviewers were somewhat happy with their experience overall. Consumers consistently find the website very easy to navigate, frequently appreciating the extremely helpful customization preview tools and the straightforward ordering process for various items. Many shoppers genuinely enjoy personalizing their unique holiday gifts and discover that the online platform offers a great selection of present ideas. However, some customers also noted that several products appeared completely flat rather than three-dimensional as advertised in the online pictures. Additionally, a few people mentioned that postal shipments took a significantly long time to arrive from overseas and frequently lacked any clear tracking information.
Auto-generated from all reviews of this business. For reference only.Just received it. I’ve ordered things from you before that were far better. Disappointed that it was a flat ornament, the way it’s advertised it looks like it’s a full tree ornament. A little high price for a little flat thing, not so great.
Lack of info on progress, no email! Going to the site does not work! If I ever get it, i’ll do a product review!
This is the first time ordering with okbands and I am pleased with the turnaround time and quality of the customized glass. The glass is a tribute to my son and his numerous years as a firefighter and medic and how proud we are of him.
Item does not at all look like the picture beware it is flat and not glass like ball looking.
Not was was expected for such an expensive ornament. It's a small flat and dark piece of plastic. I need my money back. False advertisement and seems many have had the same issue.
I ordered a 3 Dimensional charm (tennis bag with extruding racquet) from Okband (UK) and received a flat perspex version instead (Shipped from China) and which likely cost almost nothing to make. What a scam!!
I’ve never experienced false advertising this bad. OKBANDS is selling what they claim to be a 3-D airplane ornament, and the photos online are completely edited to hide the truth. The pictures make it look like an actual 3-D model, but what I received was nothing more than a flat piece of plastic with a printed sheet sandwiched inside. That’s it. No depth, no real structure — just a flimsy, flat cutout. They even edited out the edges of the plastic in their photos, clearly trying to trick customers into thinking they’re getting a premium 3-D item. And they charge $30 for this? Absolutely unacceptable. This is the definition of false advertising and a scam. I feel completely deceived and hope others avoid wasting their money the way I did. Companies like this should not be allowed to mislead customers with heavily edited, unrealistic photos.
I was really excited to get this item as a present for my husband and I am disappointed in the low quality of it.
Was easy setting up my order, what I liked most is the email sent for my conformation of the order.
I found the site to be both safe and thoughtful! I appreciate especially during the holidays the ease and swiftness even of prompt delivery. Merry Christmas and happy new year to all.
Absolutely heartbroken!! My order arrived last night, it is plastic!!!!!!! Nothing like what they advertised!!!!! So disappointed!
The ornament I order looks nothing like the ad. It is cheap. I want a refund!
Not easy to figure out how to track order
I ordered a headphone/microphone ornament based on the photos, which showed a detailed piece with lights and real texture. What arrived couldn’t have been more different — a flat, cheap acrylic cutout that looks nothing like the item shown in the listing. The size, material, and overall quality were nowhere close to what was advertised. The disappointment was one thing, but trying to get my money back has been even worse. Instead of acknowledging the misrepresentation, the seller wants me to pay my own return shipping, fill out extra paperwork, and accept losing the original shipping cost — even though the product wasn’t as described in the first place. They’ve offered tiny partial refunds that don’t come close to the value of what was paid, even though the website says RETURN & EXCHANGE: A full-refund of your purchase! Absolutely risk-free, no question asked. At this point, I’ve had to escalate the issue through PayPal because the seller is making the process unnecessarily difficult. In short: the product isn’t what’s shown, the quality is poor, and getting a refund is a headache. I wish I’d seen a review like this before ordering.
The item you get is still nice but it’s nothing like what they advertise online. It’s a flat plastic piece instead of what it looks like when you think you’re getting sea glass ornament it’s not worth what they want for it. However, if it was cheaper it is very nice just not at all what they advertise.
Straight forward ordering. In my opinion
Nice product. Nice craftsmanship. Allow ample time for delivery which is a few weeks from placing the order. Makes a great present.
Did not like the quality of the ornaments and there 2D in the pictures posted online they are 3D. I don’t mind paying what I paid if they where’d 3D but 2D flat ornaments, I feel scammed.
Very dissapointed. Recieved our order, definitely not what we expected not close to pictures on the Web site. 2 pieces of plastic glued together for $50 cad, again very dissapointed. Would not recommend.
It filled a gap in our Christmas shopping. Was easy to order and we await timely delivery.
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