Amzing customer service and amazing…
Amzing customer service and amazing product! thanks!
About Olderbest
Data updated- Website
- olderbest.com
- Category
- Shopping & Fashion
- Location
- China
- Status
- Unclaimed
- Last 12 months
- 19 reviews
- Replies to negative
- 0% (0/53)
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About this business
We focus on classic styles men's wear, Carefully select vintage, military, workwear style excellent brands and products, to provide you with excellent quality, affordable good items.We hope these items to be decently worn or used over time. That's what drives us forward.
Written by the business, not verified by us.Is Olderbest legit?
Olderbest (olderbest.com) has a 3.7 out of 5 rating on OK.one, based on 179 user reviews collected here. It is listed under Shopping & Fashion and its reputation is mixed. Opinions are polarized: 68% rate it 4 stars or higher while 27% give 1 star; The business has not yet replied to negative reviews; 19 of them were added in the last 12 months. Last updated 2026-10-25.
What people say
Cool, but sizes are BAD
Cool clothes, good prices, BUT: The fits are really bad if you are tall and skinny as I am. I have tho pants ehich are fantastic, but they both have the same problem: too short on the inseam, and way too wide in the waist! I do like that they have a really high rise which actually sits at the waist! Also sizes run very small. Ordered a large jacket, but again, it was too short on the arms, and an L is usually almost too long! So: cool clothes, but not good if you are tall! T-shirts are amazing, but again too short, so you can’t really tuck them, and not have them fall down
Refused to accept a return for an item
Refused to accept a return for an item. Have sent them their legal requirements - Under the Consumer Rights Act 2015, consumers are entitled to a full refund if an item is faulty, not as described, or unfit for purpose within 30 days of purchase. Additionally, for most goods bought online or at a distance, the Consumer Contracts Regulations 2013 provide the right to cancel and return the item within 14 days of receiving it, even if there is no fault. Awaiting their response. Will update this review accordingly.
Delighted I took a chance on Olderbest
Delighted I took a chance on Olderbest. I’m very very very happy with my shirts. I’m tubby and was worried the XL might not fit. Need not have worried. Perfection. Will order again.
Paying to try clothes on
I ordered trousers and at the request of their customer service team , I provided specific details of waist and leg measurements, height and weight. They then advised me of the correct size for me personally. The trousers when they arrived were far too small and yet the labelling on the trousers indicated they were the correct size. I have sent photos to them to establish the discrepancy and asked them to review all their correspondence, highlighting how the problem has arisen. In summary, I have paid £12.99 (, postage and restocking charge),to try on a pair of trousers. The manufacturers obviously do not label the trousers correctly, items are not checked before dispatch. The error was entirely their fault but despite pointing this out to them and asking for a full refund they have declined. Proceed with caution
Excellent quality and value for money
Excellent quality and value for money. Being buying off them and(Bronson) for years. Only down side is, it can take 2wks to arrive - it comes from China.
I highly recommend them
I have bought from them 3 times now and everything has been perfect. Quality is outstanding, shipping is more or less a week from China to Denmark. No tax or import duties as this is payed for in advance. Would highly recommend! I recommend ordering one size up from your European size. I am a regular L and order XL from Olderbest
Ordered a couple of items
Ordered a couple of items, wish I hadn’t. You get no confirmation of dispatch so you never know if you are going to receive it or not. Had a card from Royal Mail that I needed to pay £5.60 postage because these clowns didn’t put the right postage on a package of 2 knitted t shirts to the U.K. Seriously, what a bunch of clowns, if you’re running a mail order business supplying clothes then that’s a must to get the postage right. Manage to contact them and they don’t even give a monkeys, still waiting on a refund, also the clothes are a poor Primark at best. Chinese crap, seriously don’t bother
Ordered a t shirt was 100% fake
Ordered a t shirt was 100% fake. Avoid!!!!!
Highly recommend
Goods arrived late royal mail at fault , total amazement at the quality thought it was a scam definitely not ,very pleased with my garments , highly recommend this company
The products are very good quality at…
The products are very good quality at this market level and the customer service is second to non.
I've been ordering from Olderbest for years
I've been ordering from Olderbest for several years now and everything I've bought has been really good quality and a good fit. The customer service I've had before has been terrific, with emails checking I've ordered the right size on some items, and a generous replacement of a pair of jeans when they arrived with a faulty button. I'm not someone who buys clothes online, but Olderbest have really won my trust.
Great clothes at a great price
Great clothes at a great price. Amazing quality. Excellent communication and fast delivery. What's not to like? Will definitely be ordering again.
What a surprise!!
Having checked this company out on TrustPilot I took the plunge on a pair of tweed trousers. I was contacted by email on the day I sent the order querying my size on the order. I gave them my measurements and they reduced the size down saying the original would be too big. Ordered to UK on 21st Jan and got it on the 31st Jan. The quality and tailoring is excellent and fits perfectly. Having been ripped off before from sites I later discover are in China this was a great surprise. Their range is extensive and I will definitely go back. I note the Customer Service complaints below which is a pity because if they sorted this out (take a leaf out of Marks & Spencer) it won’t take long for this company to seriously take off.
Skeptical but pleasantly surprised upon delivery
When I ordered this, I did not realise it came directly from China. In fact I thought it was a UK based company otherwise I would have been too wary to order from here. Like most people I imagine, I discovered this company through a bombardment of instagram sponsored ads as I like similar style brands. I was surprised how affordable the range was. When I ordered I measured myself using their online guides I was surprised I was sizes smaller than I’d usually buy in the UK. After I ordered I was contacted to check the size order. They advise I was in fact a size up from what I’d usually order in the UK as their clothes come up small. I am not sure where the sizes go wrong on the website but it seems a lot of people in the reviews find the same and the fact they email suggests it’s a common. Nonetheless I see that as good customer service and I agreed to accept their advice and the order was processed. It was only until now did I discover I had bought from a Chinese based company and I was a little skeptical about the quality turning up or it even arriving. It arrived today and probably took 7-10 days. I ordered 3x long sleeve T-shirt including 2 Henleys and a fourth short sleeve Henley. All 4 pieces fitted well and the garment quality seems to be as good as you’d get with say Pike Brothers or similar. The cotton is a nice heavy fit and looks high quality when wearing. It’s obviously early days and it remains to be seen how these pieces last over time or after a wash. I will try to update my review if I can / remember.
Excellent company
Excellent company. Placed my order from UK on 10/12 and received it in London on 18/12. Beautiful shirt in a cute vintage pattern at a very good price. I wouldn’t hesitate to use this lovely company again.
Package never arrived; Olderbest refused to refund or replace
TL;DR-- I didn't receive my package, and Olderbest sent me on a runaround with the delivery company and then refused to refund or resend. They got my money and I got nothing. Detais: I place an order with Olderbest that never arrived, though it was marked as delivered. After having to open a ticket multiple times, I was told to get a statement of nondelivery from USPS. When I attempted to do this, I was told that the class of mail Olderbest used was not eligible for an inquiry. Olderbest refused to replace my package or offer a refund. Their tactic seemed to be to create as much work as possible for me in hopes that I would go away.
Good quality & communication
Ordered a T-shirt from them, good communication about sizing, the top is good quality and heavyweight. Will definitely use again.
Great business.
The whole process was very quick and efficient. The customer service was excellent all the way through answering a question I had very promptly. One product was returned ( I chose the wrong size) )and this was equally as straightforward. I was very happy with all of the Bronson products I bought. Great quality, great fit, great value.
High quality, great value
I've ordered a few long t-shirts and tops from Olderbest and I'm delighted with the quality of them all. I'd expect them to have costed a lot more than they did for their uniqueness and quality. When I've needed to return/exchange items, the service has been really good. I'd recommend ordering a size up, as fits are a bit tighter. The shipping is also amazingly quick to the UK considering they're coming from China.
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