I bought this Rolex watch for my wife’s…
I bought this Rolex watch for my wife’s birthday and it is beautiful the service was excellent, and the buying process and shipping was flawless Extremely recommend OMI Jewelers
About Omi Jewelry
Data updated- Website
- omijewelry.com
- Category
- Shopping & Fashion
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 39 reviews
- Replies to negative
- 7% (1/14)
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About this business
OMI Jewelry is your trusted source for luxury watches and beautiful custom jewelry. Brands include Rolex, AP, Patek, Hublot, Breitling, Cartier and Chanel.
Is Omi Jewelry legit?
Omi Jewelry (omijewelry.com) has a 4.4 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Shopping & Fashion and its reputation is good. 85% of reviews are 4 stars or higher and 13% are 1 star; The business has replied to 7% of negative reviews; Reviews mostly discuss Product, Customer service, Quality. Last updated 2026-08-29.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional customer service, noting that the staff is genuinely knowledgeable, very patient, and remarkably helpful throughout the entire purchase process. Buyers are also extremely happy with the wonderful product quality, gorgeous packaging, and exceptionally fast, secure delivery methods used. However, some reviewers were not happy with occasional discrepancies, mentioning specific issues like receiving items with different specifications or sizes than what was advertised online. A few people also noted that transactions started a bit rough or that customer communication could occasionally be difficult when trying to reach out.
Auto-generated from all reviews of this business. For reference only.What people say
Buying a high end Swiss watch
Buying a high end Swiss watch, like a Rolex, online can be quite an anxiety provoking situation. Jerry and OMI were excellent in providing exactly what was presented on the website, answering my annoying Qs and overall putting me at ease with the entire process. The DateJust I purchased came exactly as promised and they even kept me informed and updated after a shipping snafu. Would not hesitate to buy from them again!!
OMI made my watch purchase very nice…
OMI made my watch purchase very nice and they are so kind and professional! Highly recommend!
Absolutely gorgeous packaging
Absolutely gorgeous packaging. Customer service is 100% spot on gorgeous necklace thank you all for the 2 day shipping my son will love his birthday present 🎁
Omi jewelery did it again,I got my…
Omi jewelery did it again,I got my second order in today first one was a white gold dimond ring and my second one is a heart dimond necklace I'm so happy with my purchase will defenetly recommended to friends and family...
Great customer service
Started of little rough but they took…
Started of little rough but they took care of me and got the product I wanted and love it
Amazing company!
Got a watch from Omi. Great customer service, east delivery & the watch itself was in perfect condition. It even came with an official appraisal. Will definitely use them again!
Great experience
Great experience! I originally ordered a size that was far too large and the exchange was seamless and quick. Thank you again!
Rolex purchase
I purchased a beautiful Rolex watch from OMI Jewelry. They were helpful and very kind throughout the process. I highly recommend them! I will definitely be buying from them again in the future.
Awesome👌 experience 😎 with Omi Jewlery…
Awesome👌 experience 😎 with Omi Jewlery as usual 😀 I will always be a repeat customer. Very satisfied!!!
I had an all around awesome 👌…
I had an all around awesome 👌 experience from the start to receiving my ring!!! I already have another ring in my cart that I am debating about purchasing!!!
Great customer service
Quick to reply to any questions or concerns
Walter and the Owner was very patient…
Walter and the Owner was very patient my replacement ring. They worked patiently with my insurance company on getting me the perfect ring. They had a wide range of rings to choose from. I plan on purchasing more jewelry form OMI in the near ...
Great company to buy from
Exceptional customer service and communication. Best price for watch I wanted (with box and tags). It’s always scary sending two of your own watches for trade through the mail and hoping you aren’t being scammed in this day and age. Great dialogue from this company from start to finish. Product received is in great condition. Don’t be afraid buying/selling/trading with this company. They are legit and their customer service makes it an excellent experience.
OMI Jewelry
OMI Jewelry made my watch purchase pleasant and easy. While I decided on a Rolex I changed the model I desired and they made the change without any issue. Very pleasant and helpful team.
I bought an AP and the watch was…
I bought an AP and the watch was amazing. I would definitely order from them again.
Outstanding customer service and…
Outstanding customer service and amazing jewelry is the reason why I've been shopping with OMI for years. From my diamond Rolex to my gorgeous cuban link chain, OMI has surpassed all expectations with their commitment to excellence and customer satisfaction! I'd rate them a 10/10. This is where quality meets value. I highly recommend OMI to all my friends and family❤️
Over Two Months Waiting for an Inaccurately Advertised Product
Order #: 16009 I’m disappointed with my experience ordering from OMI Jewelry. We placed our order on March 2 and did not receive it until May 20 — over two months later. Throughout the process, there was very little communication from the company unless we repeatedly called, followed up, and pressured the business ourselves for updates. Overall, it was a very disheartening and exhausting experience. The biggest issue is that the pendant we received appears significantly smaller than what was advertised on the website. The listing claimed the pendant size was approximately 1.4” x 1.8”. However, based on direct measurements from our tape-measure photos, the pendant appears to be approximately 1.4–1.5 inches tall INCLUDING the bail and only about 0.9–1.0 inches wide. The actual pendant body itself appears closer to approximately 1.1–1.2 inches tall and about 0.9 inches wide. Compared to the advertised dimensions of 1.8 inches tall and 1.4 inches wide, this is a substantial difference and feels misleading based on the product photos and sizing descriptions shown on the website. Because so many other parts of this order were inconsistent, delayed, and inaccurate, it also raised concerns for us regarding the authenticity and quality of the metal itself. At the time of writing this review, we have not yet independently verified whether the pendant is authentic solid gold as advertised. To be determined. For the price, wait time, and overall experience, it wasn't worth the money we spent. We just expected better transparency, communication, and accuracy.
Beautiful piece!
Beautiful piece! Quick and secure delivery. Great follow up.
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