I am very pleased with Marcos and Cenon…
I am very pleased with Marcos and Cenon Martinez who helped me obtain my tickets to Mexico city.
Oneflighthub (oneflighthub.com) has a 4.8 out of 5 rating on OK.one, based on 108 user reviews collected here. It is listed under Travel & Vacation and its reputation is excellent. Praise is nearly unanimous, with 96% rating it 4 stars or higher; The business has not yet replied to negative reviews. Last updated 2026-09-03.
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff for being extremely helpful, professional, and efficient when handling complex flight bookings, ticket confirmations, and cancellations. People deeply appreciate the quick, welcoming assistance provided by knowledgeable agents who ensure all travel arrangements are smoothly and successfully resolved. Travelers emphasize that working with these representatives makes the entire process incredibly seamless and stress-free. Some reviewers were not happy with communication issues and unexpected service procedures during their support interactions. Consumers mentioned specific instances where staff members requested feedback before processing requests, became unprofessional by hanging up, or repeated information excessively throughout the call.
Auto-generated from all reviews of this business. For reference only.I am very pleased with Marcos and Cenon Martinez who helped me obtain my tickets to Mexico city.
OneFlightHub is a total scam. Do not trust this company. I made a reservation on their website, and received a confirmation email stating that this is only an itinerary, that they have not charged my card yet, and that my reservation has not been made with the airline. They stated that I should wait for a follow-up email or a phone call in order to complete the process and purchase a ticket. Few hours later, I received a phone call from someone from India, and she started telling me about all the restrictions on this flight—that I cannot have a carry-on or even a personal bag nor can I pay extra for those. But the breaking point was that she said after I purchase the ticket, the airline might cancel or reschedule my reservation, meaning even if you purchase the ticket, it's not guaranteed. At that point, I said I don’t want this at all. This is not right. Then she transferred me to her supervisor, and I said I don’t want this ticket because I’m not going to pay for something that is not guaranteed and that the airline can cancel or reschedule. At that point, he threatened me, saying if I don’t purchase the ticket, he’s going to go ahead and charge my card anyway. I hung up the phone, called my credit card company, blocked my card, and they are sending me a new card. Again, this is a scam company. Do not ever trust or buy a ticket from them. I have no idea why they have such a high rating here because it's all fake. I am posting this so others don’t get scammed.
My experience is was great with Mason and Luke they help me for over an hour to determine best flight
I totally understand agents like to get good feedback from customers. But I never heard or experienced the agent asking for feedback first then will process my request. Very disappointing!
Niko was very helpful, he helped me figure out how to handle my ticket confirmation and cancellation. thank you!
Adam helped me resolve my issues he was very outstanding explaining what was going on thank you adam for helping customers put a smile back on their face
Sarina Did a most competent job with helping me with my flights. She knew just what to do to confirm my reservations. Very pamienfr.
Bought tickets and Marcos and Sarina made the process really seamless and they were great and user friendly service!
108 reviews matching