One Legal | An InfoTrack Company

efficient filing

efficient filing. Usually have positive experience with customer service. Only issue is long hold times to get through to customer service.

Patricia RodriguezUnited States · 10 reviews · Posted 2020-07-28

Quality Work Usually

Most of the time quality work. Good customer service and this company adds value to our local San Gabriel law firm.

Don’t use!

The service is unbelievable. They overcharge you and when you try to get assistance from a manager. They do not ever call you back. I have left messages when I used them earlier this year. I will never use this service again.

Locked out 40+ times on this account

Locked out 40+ times on this account. On hold for so long it is ridiculous. I am on a deadline, as in statute of limitations. WTH??? The courts themselves need to let clients file directly, but they're a bunch of zombies & have no clue and or do not care. E-filing companies are useless middle-men that are completely redundant and should have never been created, but does anyone at the courthouse have a clue? Of course not. I have sent numerous e-mails, have changed passwords, credit cards & e-mails in an attempt to fix the problem, but nothing Works! First time filing IN PRO PER & due to Covid 19 court closures, no information as to mail in or drop box any docs in case of a computer break down, back logs or just plain incompetence.

They have been unbelievable…

They have been unbelievable irresponsible, non-responsive and clearly do not care about my issue. Save yourself the trouble, use literally any other service.

BEST Customer Service ever

BEST Customer Service ever! Always pleasant and helpful beyond my expectations!

One Legal personnel are terrific

One Legal personnel are terrific. Thank you for all your help.

Excellent service.

I've never regretted picking One…

I've never regretted picking One Legal... there are always challenges with online filing but I am confident no one does it better than One Legal.

Excellent application

Excellent service

Excellent service. I use One Legal for all Service of Process.

Happy

Happy, very satisfied, job well done!

Very easy and helpful

Very easy and helpful. Your service was most appreciated.

Everything went very well

Everything went very well. It was filed quickly and efficiently. The One Legal rep sent me a message which was very helpful.

Helped an old lawyer learn a new trick

Today, after 53 years, I had to file a complaint with e-filng for the first time. I had no idea how to do that and the clerk at the courthouse had refused to accept the complaint. I was faced with a statute of limitations. Alex and Karen were so very kind and patient as they taught me how to do it. They are both a real credit to One Legal. J. Michael Brown

One legal is you can trust..

One legal is you can trust, they know exactly how it’s done in court when they file my case and serve.

Deborah GabrielsonUnited States · 9 reviews · Posted 2020-02-19

All good

We really love One Legal.

You just have the work done

You just have the work done, helping to solve any obstacle may be on the road and do it Amabile and right away

I've been using one legal for years now…

I've been using one legal for years now and have been pretty happy with their service; however, beginning 2020 I have had ridiculous issues with using their site and them charging outrageous prices. For example due to some quirky issue on their site, one of my e-filings was submitted as a paper filing, which was rejected by the courts because it need to be e-filed. One Legal charged me $180 just for taking it to the court (same day, which I didn't select either) and said it would've been more if the doc was accepted! The prices are absurd and I'll be using anyone else.

You Are Always There

Your organization is always there and ready to assist. You do not even have to be rated I feel because you always do such a fine job.