太贵了，还不靠谱
服务非常非常差；传票没按时送到医生办公室；加急费也没退；还找各种借口；千万别雇佣。
关于 One Legal | An InfoTrack Company
数据更新- 网站
- onelegal.com
- 分类
- 法律服务与政府
- 所在地
- 美国
- 状态
- 待认证
- 近 12 个月
- 11 条评价
- 差评回复率
- 26%（9/35 条）
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商家自述
One Legal 是美国最全面的在线法院文件提交和送达工具。轻松提交和送达法院文件，在易于访问和搜索的档案库中管理案件文件，并通过我们强大的合规功能降低错误或拒收的风险。更多信息请访问 onelegal.com
以上内容由商家自行提供，未经平台核实。One Legal | An InfoTrack Company靠谱吗？
One Legal | An InfoTrack Company（onelegal.com）在 OK.one 的综合评分为 3.6 分（满分 5 分），基于本站收录的 100 条用户评价，属于法律服务与政府分类，口碑一般。评价两极分化：65% 给出 4 星及以上，同时 33% 打了 1 星；商家回复了 26% 的差评；近 12 个月新增 11 条。数据最后更新于 2026-09-02。
用户怎么说
技术障碍太多了，让人很沮丧，也很失望。
我在网上提交了法院表格，结果被法院驳回了。再试一次，还是被驳回。显然有一些非常具体的格式和上传要求，但在提交过程中根本没提示。每次提交都扣了费。 我联系了One Legal寻求帮助，他们让我去看他们的一篇文章。这次我用Adobe Pro填写字段并签名，按照One Legal的指引上传。结果因为安全问题，系统不让我提交。 折腾了那么多时间后，我放弃了，还是用老办法。把表格填好签好名，直接送到法院。确实不方便，但简单快捷。比在线提交强多了。长记性了。
完全帮不上忙
非常不帮忙。花了两天时间尝试用他们的公司进行电子申报，最终还是不得不另选其他公司，尽管他们之前承诺会帮助我。建议选其他公司。
OneLegal 出故障了
After submitting a new bank on the payment methods page, the automatic refresh continued to show the old bank information. I made several attempts and called support. It turns out that after submitting the information, the webpage was not refreshing the updated record. After I closed the page and re-opened it, the updated record was displayed. After all that, I went back to my other window that had my filing with all documents uploaded and just waiting to be processed. I selected "continue," and the window just closed and took me back to the home screen; I had to start over again...I've never had these problems in the past.
我的案子还在处理中，却被收了费……
I was charged a fee while my case was rejected by the court; One Legal is not willing to reimburse me or apply that fee towards refiling my case properly. After this case, I will not do business with them.
骗局
Scam. I got an email from this website claiming they needed my credit card info to update my payment info. I've never heard of them. Blocked them via MS Outlook.
太糟糕了！
What a disaster! I had a time sensitive issue to obtain a writ of possession for an eviction that I was handling. One Legal succeeded in securing the writ, but then delivered the issued writ to some unaffiliated law firm in Orange county (instead of Santa Clara, where I maintain my office). I told One Legal of this error and they told me that "they were working on it." After 10 days, I took it on myself to call the Orange county law office, explain the error, and request that the Orange county office overnight the issued writ to my Santa Clara office (at my expense, no less). This error by One Legal delayed my execution of the writ and the acquisition of possession of the property by approximately one month! All the time, One Legal was clamoring to get paid, even though the job was not yet done and complete. I will never use them again.
送达听证通知都搞砸了
Screwed up serving a notice of hearing. Didn’t Efile it with court. Instead made 13 new proof of service docs and efiled all 13 — billed me for all the excessive work. Ghosted me when I brought it to their attention. Missed correcting the work in time for my court hearing today after I have been working with them to fix and review for weeks. Very disappointed and excessively billed.
我用 OneLegal 的体验
我与 OneLegal 的接触体验极其令人失望。他们的门户网站给人明确的印象，让你以为可以无缝地电子提交并送达文件，作为一个简单的套餐搞定。平台甚至会引导你填写 SC-100 表格所需的相同问题，这合理会让用户相信信息是作为 filing 的一部分被数字提交的。 然而，OneLegal 没有披露你仍然需要单独提交原始的 SC-100 表格。这导致了不必要的重复数据录入——先录入他们的门户，然后再次录入你必须上传的纸质表格。如果 SC-100 是法院真正需要的，OneLegal 应该从一开始就指导用户直接上传已完成的表格，而不是制造一个误导人、浪费时间的流程。我认为他们故意想让终端用户犯错，因为除非你支付更高的费用让他们来处理，否则 OneLegal 就是靠错误来赚钱的。 更糟糕的是，我最终不得不重新 filing，而在第二次尝试中，他们未能将文件送达被告。我输入了送达被告所需的所有正确信息，但 OneLegal 却把责任推回给我，声称从未提供过这些信息。这完全说不通，因为如果不是这些字段都已完成，他们自己的系统就不会让我继续下单，尤其是这作为套餐处理的。而且，这些信息就在 SC-100 表格上。他们的客服没有承认他们那边可能存在的问题，而是反复把过错推到我身上。 基于我的经历，以及看到其他评论中类似的投诉，很明显他们的系统确实存在问题。他们的客服缺乏同理心，拒绝承担责任，而且尽管有相反的证据，他们似乎坚信自己的平台完美无缺。 我强烈建议远离这家公司。流程具有误导性，效率低下，而且当他们的系统出问题、你需要帮助时，他们的支持团队无法提供任何实质性的帮助。
他们不生成送达证明……
他们提交电子文件时不会生成服务证明，这是其他多家电子提交平台都提供的基本功能。我跟客服沟通时，他们把责任推给法院规定，但指不出任何具体条款。所以听起来他们是在撒谎，试图掩盖无法生成服务证明的事实，也许他们根本没有相应的技术能力，但不管是什么原因，总之避开这帮人吧
那家公司简直是笑话！！
那家公司就是个笑话！！！ 他们把我的文件电子提交到了错误的法院，连礼貌副本也送错了法院！！！！！蠢到没边了！！！当我查看他们的记录和送达宣誓书时，说我很生气都算是轻描淡写了。我打电话给他们，写了明确的指示，结果第二天他们送来的文件包都不完整。彻底失败，尤其是在截止日期紧迫的情况下！！！！还有，别指望退款了。即使我指出了他们书面陈述的证据，他们也没有承认任何错误。 震惊！
烂公司——他们提交了某人的……
糟糕的公司——他们把我的案件文件弄混了，提交了别人的文件，导致我的申请被驳回，而且当时很紧急，所以我改用Turbo Court了。One Legal太不专业了！千万别用！！！
不是个好公司，不适合去工作
这公司不适合上班
个人服务帮到了自诉诉讼人
我觉得服务非常贴心。有人协助我，并指导我如何正确电子提交表格。虽然作为自诉诉讼人有一定限制，但现在我感觉很有能力——不过我确实上过法学院，所以我也不是完全的外行。服务一直很给力，投诉和文件在送达员收到后的3天内就送达了，太棒了！我收到的积极服务和后续跟进，我说再多也不为过，加上网络研讨会，我对自己的所作所为感觉很好。
别指望用聊天功能来更正订单
I am a solo practitioner in California. I have used One Legal for about 10 years. On July 8, 2024 at 6:58 PM (after business hours), I attempted to make a filing of three documents in the same case for the same hearing in the Ventura County Superior Court. I got one one-page document uploaded and couldn't find a button to add the other two documents. I hit "Submit" and then immediately did a second order for the other two. This order was completed at 7:10 PM. It took several minutes since I always do a review of uploaded documents to assure they are correct. When I received the e-mail notice about 10 minutes later that I was going to be billed $90 for each order, I sent a request to consolidate the orders. That request was sent via the One Legal web page and was made no more than a half hour following the last of my two submissions. I received acknowledgement on July 9 that the orders were worked during business hours that day. I just received a notice that my request to consolidate was "too late" to be corrected. Really? The Order wasn't worked until at least 12 hours later. I guess I should have called instead of relying on the Chat feature.
无能又撒谎
I should have read these reviews first... yikes. I ordered a process server thinking it would be an easy job. The recipient was informed that a server would be in touch and was ready to accept the documents. The server shows up to the address and... talks to the neighbor before promptly giving up. He said that there was a gate at the address and therefore I would need to buy a "stakeout". I asked customer support why he didn't bother to use the phone number provided and this is what they told me (in order): 1) The server wasn't instructed to use the phone number (that needs to be asked for?) 2) There actually weren't any contact details provided (details were provided) 3) Their system messed up and didn't transmit the details (ok.. no refund?) 4) I should have purchased an upgraded package to get the ability for a phone call to be made (why?) 5) I should have instructed the use of a phone number (we're back here again) I asked them how I could have possibly known that I needed to purchase an upgrade package or include a note that says "please use the provided phone number". They said their server did a good job and therefore none of my concerns matter and I won't get a refund.
自诉诉讼参与者的必备之选
As in pro se filing in probate court I have appreciated the service from “OneLegal” and the ease of lodging my documents without driving to the courthouse, parking and crowded courthouse. All the customer service group are extremely patient and well trained.
One Legal 是最棒的公司，你不会选错！
One Legal 是最好的公司！公司里的所有人都非常友善，服务很棒，帮助也很大！所有事情都完成得又快又准确，超出我的想象。Bill，我什么都做错了，但你帮助了我。你是榜样，世界上应该有更多像你这样的人，如此友善和出色！
网站简直是一场灾难！
网站简直是个灾难！！他们做这个网站的时候肯定是嗑药了。我们是一家业务量很大的公司，正试图摆脱这个灾难性的运营。首先，他们太抠门了，文件存储超过1年就要收费。其次，你无法按案件编号或原告姓名下单。他们的排序/索引完全不一致。根本不可靠。
别雇这些骗子帮你提交文件
我已经是One Legal的客户好几年了。上周，我提交了一份传票，我需要它来快速送达一位加州居民，以避免我的案件被移送到联邦法院。这是一笔加急订单，额外花费了75美元。 周三，One Legal发邮件告诉我，我的文件正在法院审核中。那是谎言。周四，我联系了法院，想了解为什么我的传票没有被退回。法院告诉我，没有任何文件被提交。法院还告诉我，电子提交功能需要重置，这意味着包括One Legal在内的任何人都无法在我的案件中电子提交文件。 周五，我拨打One Legal的客服电话，问他们为什么告诉我我的文件已经在法院，而实际上我的案件根本无法电子提交。他们说我将会收到一封邮件回复，因为客服无法帮助我。 今天，周一，我终于收到了One Legal的邮件。他们重复了法院告诉我的话，说没有人能在我的案件中提交文件，他们会要求设置电子提交功能。但他们没有解释为什么之前告诉我我的传票已经在法院等待审核，而实际上这是不可能的。 与此同时，我在周五使用了File and Serve Express，在法院按我的要求设置好电子提交后，当天下午就收到了我的传票。 不要雇佣骗子来处理你的文件提交。不要雇佣One Legal
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