If your office is not efiling with One…
If your office is not efiling with One Legal, then your office is behind the times. Great company!
One Legal is the most comprehensive online court filing and process serving tool in the U.S. Easily submit and serve court filings, manage case documents in an accessible and easily searchable portfolio, and reduce the risk of error or rejection with our powerful compliance features. Learn more at onelegal.com
Written by the business, not verified by us.One Legal | An InfoTrack Company (onelegal.com) has a 3.6 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Legal Services & Government and its reputation is mixed. Opinions are polarized: 65% rate it 4 stars or higher while 33% give 1 star; The business has replied to 26% of negative reviews; 11 of them were added in the last 12 months. Last updated 2026-09-02.
If your office is not efiling with One Legal, then your office is behind the times. Great company!
Terrific service on every level. One Legal makes filing documents effortless, and I ama very impressed.
I have always been very pleased with One Legal's services, from filing documents initiating a new litigation matter, to straightening out communications with courtroom personnel, to service of process. One Legal has been my "go to" for years
Easy website and process to request and receive documents I need from another state.
As a litigation legal secretary I use One Legal a lot. It gives me peace of mind to know that once I upload a document(s) to One Legal that it will be timely filed. Additionally, One Legal excels at communicating with customers. If they have a question they will contact the individual to clarify the question. Finally, One Legal also offers webinars so that legal professionals can stay up to date with the constantly changing court rules.
One Legal is now terrible. I have used One Legal for many years, but no more. While they used to be very good, my experience of them now is just incompetence. They failed to serve an important service on time - and then NOBODY could tell me what went wrong. SO NO MORE SERVICE! I decided to give them one more chance on just e-filing (what could go wrong) and they screwed it up AGAIN. Some halfwit decided these new papers were just like the old papers (the papers which they failed to serve) and did not file them - even though they were different papers for a different hearing date. DO NOT USE if the filing is important.
Hello Jon, We are so sorry to hear that you had issues with our services. This is not the experience we want for our customers, and we are working to address the problems based on the feedback we have received. We will be passing on these comments to the rest of our team. If you would like to follow up to discuss any details further, please feel free to email us at [email protected]. Thank you for taking the time to share. Regards, The One Legal Team
I have used your company for several years, and I find your service to be impeccable. Once I turn something over to you, I stop worrying about it -- knowing that it will be handled professionally, accurately and timely. It's one less worry -- and in this profession, one less worry is priceless.
Your staff has always been very professional and helpful. Keep up the good work!!
Easy website
Best service EVER! One Legal is a time saver and worth every penny!!! Save yourself the aggravation of driving to the courthouse, paying stupid prices to park, and then waiting in line with the dregs of society. Let ONE LEGAL file for you!! It’s money and time well spent! Thank you ONE Legal for letting me save my vacation days for real vacations and not to stand in line to file motions!
One Legal has been both professional and communicative when I first started e-filing. I work with a one attorney busy law firm, with a small margin for error, and when I called with questions or concerns, they walked me through it easing my concern and the documents were filed promptly and mistake free, but most importantly, not rejected by the e-filing window. They made the transition from paper filing to e-filing simple and easy. Thank you One Legal for your patience. I am proud to say that I do not call anymore with questions or concerns. I am a confident e-filing pro who even assisted other sole practitioners with their e-filing.
This company is awesome. I have not had a single bad experience with them in the 3+ years I have used them.
Top notch. Easy to use.
I had one issue where the pleadings were e-filed separately and were rejected twice, and I was charged both times, but it was minor. For the most part, I feel I can rely on One Legal to get it right the first time. I do rely on your company and am well satisfied. Barbara Brunner
Great follow up, even when subpoena’d party kept making excuses. And no extra charges even though I know it took them more time to obtain the docs! Highly recommended. Well worth the expense, even when on a budget!
Ease of use. Professional group of folks to help work out issues if they arise.
Thanks for all the great service over the years!
Customer service is wonderful but the wait times are insane. They need more at the help desk.
Thank you for taking the time to share your experience! We are glad to hear that our customer service team was able to help, and we will be sure to pass along your comments so that we can continue to improve. Thank you, The One Legal Team
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