OneMain Financial (onemainfinancial.com) has a 4.5 out of 5 rating on OK.one, based on 231 user reviews collected here. It is listed under Money & Insurance and its reputation is excellent. 87% of reviews are 4 stars or higher and 10% are 1 star; The business has replied to 93% of negative reviews. Last updated 2026-08-10.
Jacob was an excellent agent Very professional smart quick totally made the process easy and understandable I will. Give him five stars for his expertise
Thank you for your fantastic review, Donald! We're thrilled to hear that Jacob made the process easy and enjoyable for you. Your feedback motivates us to keep delivering great experiences. We appreciate your support! –Scott | OneMain Social
Christina is wonderful work and professional
Thanks for the fantastic feedback, Lizbth! We're thrilled to hear you had such a positive experience with Christina. Our team strives for excellence, and it’s great to see that reflected in your review. –Scott | OneMain Social
Thank you, Jesus! We're thrilled to hear that you had a positive experience with our team. Your feedback motivates us to keep providing a welcoming environment. We appreciate your support! –Scott | OneMain Social
My Experience with Rosa was absolutely outstanding!! If you go there ask for her . She is not only great at her job , she makes the experience of getting a loan so simple . She does everything to ensure you are able to borrow . I really wanted to stay and just chat . Thanks Rosa !!
Thank you, Theresa! We’re thrilled to hear about your outstanding experience with Rosa. Making the loan process simple and enjoyable is what we strive for. Your kind words will definitely be shared with her. We appreciate your support! –Scott | OneMain Social
Great customer service easy process very professional service great place to do business.
Thank you, Sabra! We're thrilled to hear you had a positive experience and found the process easy and professional. Your feedback means a lot to us. –Scott | OneMain Social
Shawna and Hannah were great. They helped me out a lot and made me laugh a lot.
Thanks for the fantastic feedback, Douglas! We're thrilled to hear that Shawna and Hannah brightened your experience. Laughter and support go a long way, and we’re glad they were there for you. –Scott | OneMain Social
Everyone is pleasant and they help you get what you need. They care.
Thank you, Brenda! We’re thrilled to hear that our team made a positive impact and that you felt cared for. Your support means a lot to us! –Scott | OneMain Social
I felt like they cared about me during the loan process
Thank you for your kind words! We're thrilled to hear you felt valued during your loan journey. Our team is dedicated to providing a supportive experience. We appreciate your feedback! –Scott | OneMain Social
It Didn.t take along time to get the money I needed. The closing on the loan was the best . I wish every company had a system like one main.
Hi Robert, thanks for your fantastic review! We're thrilled to hear that you had a smooth experience and appreciate your kind words about our process. We aim to make things as easy as possible for our customers. –Scott | OneMain Social
Very fast decision. Found the payment range I was seeking. Everyone was kind and courteous. They were very transparent.
Thank you, Perry! We're thrilled to hear you had a positive experience and found everything you needed. Our team appreciates your kind words and commitment to transparency. We look forward to assisting you again in the future. –Scott | OneMain Social
Its a good place for poor people with bad credit. Extremely high interest rates but the workers are really nice. Won't do it again but it wasnt a terrible experience.
The interest rate you receive is based on our review of several factors, including your ability to meet our credit standards, which includes things like your credit history and your income after your monthly expenses. Thank you. –Scott | OneMain Social
Wonderful people that work there would recommend
Thank you, Micheal! We appreciate your kind words and recommendation. It's great to hear you had a positive experience with our team. We look forward to helping you again in the future! –Scott | OneMain Social
Tha service given by Miss Ashley was very relaxing, friendly and yet, professional. She made the experience very relaxing and I will recommend your institution to my friends and family.
Thank you, Melba! We're thrilled to hear about your positive experience with Ashley. Your recommendation means a lot to us, and we appreciate you taking the time to share your thoughts. Looking forward to welcoming you and your family in the future! –Scott | OneMain Social
Thank you, Gail! We’re thrilled to hear you had such a positive experience. Your feedback motivates us to keep striving for excellence. We appreciate your support! –Scott | OneMain Social
What made my experience great was the fact that is was totally online from start to finish.
Thanks for sharing your experience, Teresa! We're glad to hear that you enjoyed the online process from start to finish. Your feedback is invaluable as we continue to enhance our offerings. –Scott | OneMain Social
Thank you, Indira! We’re thrilled to hear you had a fantastic experience. Your positive feedback motivates us to keep striving for excellence. We appreciate your support! –Scott | OneMain Social
Thanks for the great feedback, Niles! We're thrilled to hear you had such a positive experience with our team. Your kind words motivate us to keep up the good work. We appreciate you taking the time to share! –Scott | OneMain Social
My Loan specialist made the process very smooth and guided me through every step and communicated with me very well.She provided every detail that I needed to know and explain everything to me very vividly. Thank you. I appreciate it.
Thank you for your kind words, Brandon! We're thrilled to hear about your smooth experience and the clear communication you received. Our team is dedicated to making the process as easy as possible for you. We appreciate your feedback! –Scott | OneMain Social
Claude was so kind. Got me application processed and approved in a timely matter. I also love the fact there is no origination fee like other loan companies. I will be using one main financial from here on out.
Thank you, Lakeyia! We're thrilled to hear about your positive experience with Claude and appreciate your feedback on our no origination fee policy. We're here for you anytime you need us. Looking forward to supporting you in the future! –Scott | OneMain Social
Customer service was great and well explained I recommend this service for anyone looking to receive an loan or paying off their debt. Great service
Thank you, Mildred! We're thrilled to hear you had a great experience and appreciate your recommendation. Helping our customers manage their loans and debts is our priority. We look forward to supporting you again in the future! –Scott | OneMain Social
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