OneMain Financial (onemainfinancial.com) has a 4.5 out of 5 rating on OK.one, based on 231 user reviews collected here. It is listed under Money & Insurance and its reputation is excellent. 87% of reviews are 4 stars or higher and 10% are 1 star; The business has replied to 93% of negative reviews. Last updated 2026-08-10.
It was a good and seamless process.Customer service was outstanding.
Reply from OneMain Financial2026-08-06
Thank you, Lester! We’re thrilled to hear you had a seamless experience with us. Your feedback means a lot and motivates our team to keep up the great work. We look forward to assisting you again in the future!
–Scott | OneMain Social
The Eagle Pass office took care of me. I am forever grateful to Mariana in assisting me from the start. When I went to the office the Mgr. Jorge and staff were amazing and caring!
Reply from OneMain Financial2026-08-06
Thank you, Sonia! We're thrilled to hear about your positive experience. Mariana, Jorge, and the team truly appreciate your kind words. It's wonderful to know they made a lasting impact. We look forward to assisting you again in the future!
–Scott | OneMain Social
The customer service was great and the turnaround time for approval was phenomenal!
Reply from OneMain Financial2026-08-06
Thanks for the fantastic feedback, Andre! We're thrilled to hear you had a great experience and that our turnaround time impressed you. Your satisfaction means a lot to us!
–Scott | OneMain Social
Thank you, Rickey! We’re thrilled to hear you found us helpful. Your feedback motivates our team to keep delivering great experiences. Looking forward to supporting you again in the future!
–Scott | OneMain Social
The ladies at our ONE MAIN LOCATION are the sweetest nicest group of ladies it’s like visiting a friend . They make it so much easier to get your lian by making you feel welcomed and comfortable.THANKS LADIES
SINCERELY
THE HEBERT S
Reply from OneMain Financial2026-08-06
Thank you, Annette! We're thrilled to hear you felt welcomed and comfortable. Our team strives to create a friendly atmosphere, and your feedback truly means a lot to us. We appreciate your kind words!
–Scott | OneMain Social
It was easy, staff Wendy was very good and helpful. Been with them since 2011.
Reply from OneMain Financial2026-08-06
Thanks for the fantastic feedback, Chyna! We're thrilled to hear you had a great experience with Wendy and appreciate your loyalty since 2011. Your support means a lot to us!
–Scott | OneMain Social
Thanks for the kind words, Bob! We're thrilled to hear you had a positive experience with our team. We strive to create a welcoming atmosphere, and it’s great to know we hit the mark. Looking forward to seeing you again! –Scott | OneMain Social
The loan officer I worked with was kind, easygoing and very good at explaining my options. They didn't beat around the bush. With their help I am able to continue my education and get my finances back on track.
Reply from OneMain Financial2026-08-06
Thank you, Arianna! We're thrilled to hear that you had a positive experience and found our team helpful in your journey. It's great to know you're on track with your education and finances. We appreciate your kind words!
–Scott | OneMain Social
The loan was so easy after I answered a few questions. The entire experience was made for people who want great service with as little stress as possible, especially when it comes to financial matters. Thank you.
Reply from OneMain Financial2026-08-06
We’re thrilled to hear your experience was smooth and stress-free, Glenda! Our team is dedicated to making financial matters as easy as possible. Thanks for sharing your positive feedback!
–Scott | OneMain Social
Thank you, Arnell! We’re thrilled to hear you had such a positive experience with us. Quick and transparent interactions are what we aim for. Your feedback means a lot!
–Scott | OneMain Social
J
Jerry · 6 reviews · Verified · Experienced 2026-08-04 ·
★★★★★
Awesomeness
I was surprised at how fast everything went through. Valerie and the rest of the office staff treated me amazing. I will definitely be back and do more business with them
Reply from OneMain Financial2026-08-06
Thank you, Jerry! We're thrilled to hear that Valerie and the team made such a positive impression with their efficiency and care. We look forward to welcoming you back for your future needs!
–Scott | OneMain Social
This was my first loan and I was very nervous but they were understanding and explained everything.
Reply from OneMain Financial2026-08-06
Thank you, Mildred! We're thrilled to hear that your first loan experience was positive and that our team made you feel comfortable. Your trust means a lot to us. Looking forward to supporting you in the future!
–Scott | OneMain Social
Thanks for the great feedback, Larue! We're thrilled to hear you had a quick experience. We strive to keep things efficient for everyone. Looking forward to seeing you again!
–Scott | OneMain Social
It was the costumer service, they were willing to work with you.
Reply from OneMain Financial2026-08-06
Thanks for your fantastic feedback, James! We're thrilled to hear you felt supported and appreciated during your experience. Your satisfaction is our priority, and we look forward to assisting you again in the future.
–Scott | OneMain Social
Most everything could be done via email. The loan officer I worked with was great! Everything was done quickly as well! Excellent service!
Reply from OneMain Financial2026-08-06
Thank you, Jessica May! We're thrilled to hear you had a great experience and that everything went smoothly. We appreciate your feedback and look forward to helping you again in the future!
–Scott | OneMain Social
L
LOUIS E · 3 reviews · Verified · Experienced 2026-08-04 ·
★★★★★
Randy was great in helping us obtain…
Randy was great in helping us obtain the loan we were needing.
Reply from OneMain Financial2026-08-06
Thanks for the fantastic feedback, Louis! We're thrilled to hear that Randy made your loan process smooth and helpful. Your satisfaction means a lot to us.
–Scott | OneMain Social
Thank you, Gerald! We’re thrilled to hear you had such a positive experience. Your support means a lot to us. Looking forward to assisting you again in the future!
–Scott | OneMain Social
Every aspect of the process wVery good processent…
Every aspect of the process went smoothly and quite well. Communication was really well and pleasant.
Reply from OneMain Financial2026-08-06
Thank you, DL Mohr! We're thrilled to hear that everything went smoothly and that you enjoyed the communication. Your feedback means a lot to us.
–Scott | OneMain Social
Thank you, Gregory! We're thrilled to hear that you had a smooth experience with us. We strive to make things as easy as possible for our customers. Your feedback means a lot to us!
–Scott | OneMain Social
Thanks for the great feedback, Tm! We’re thrilled to hear that you had a fast and easy experience. Emma will be delighted to know you appreciated her help!
–Scott | OneMain Social