OneMain Financial (onemainfinancial.com) has a 4.5 out of 5 rating on OK.one, based on 231 user reviews collected here. It is listed under Money & Insurance and its reputation is excellent. 87% of reviews are 4 stars or higher and 10% are 1 star; The business has replied to 93% of negative reviews. Last updated 2026-08-10.
It was easy uncomplicated and very enjoyable. The associate I was working with was informative and made things easy to understand. Very thorough also.
Thank you, William! We're thrilled to hear you had an enjoyable experience and found everything clear and informative. Your feedback means a lot to us, and we appreciate you taking the time to share. –Scott | OneMain Social
The ease of using the mobile app. The professional agents.
Thank you, Lisa! We're thrilled to hear you're enjoying the mobile app and our team. Your feedback motivates us to keep improving and providing a great experience. –Scott | OneMain Social
My husband and i had a very smooth process in and out with no issues. everything was explained well and beyond. Very impressed so far with OneMain Financial.
Thank you, JLynn! We’re thrilled to hear that you and your husband had such a positive experience with us. Your satisfaction is our priority, and we appreciate your kind words. Looking forward to continuing to impress you! –Scott | OneMain Social
Don't trust them they steal your money I have the msgnim calling the cops and showing whatbtherebdoingbto the ppl guys be careful
We'd like to learn more to see how we can help. Please send us an email at [email protected] with subject line "Trustpilot complaint" and include your first and last name, Trustpilot username, phone number, zip code, and a few additional details about your experience. –Scott | OneMain Social
My experience with one main was very good and I was able to get my lone
Thanks for the great feedback, Paul! We're thrilled to hear you had a positive experience and were able to secure your loan. Your satisfaction means a lot to us! –Scott | OneMain Social
Kayin was extremely understanding and helpful. She didn't make me feel judged and was able to help me find a way to manage my loan with the help of her supervisor. Thank you for you dedication in helping your customers.
Thank you, Shoa! We're thrilled to hear about your positive experience with Kayin. We strive to create a supportive environment, and it’s great to know our team made a difference for you. Your feedback inspires us to keep up the great work! –Scott | OneMain Social
Very poor service from this company, they tell you are pre-approved then do a hard inquire on your credit report, then say they can't help you you don't have enough collateral to get a loan.SBC
We understand that working to improve your financial situation can be challenging, and we try our best to accommodate. Thank you for considering OneMain. –Scott | OneMain Social
They was very nice and try to make you comfortable
Thank you, Lillie! We’re thrilled to hear you felt comfortable and appreciated the kindness of our team. Your feedback means a lot to us! –Scott | OneMain Social
The ladies in the office were knowledgeable, personable, and overall made the experience great! I will definitely recommend this place to anyone who needs the help they provide!
Thank you, Vyctoria! We’re thrilled to hear about your positive experience and appreciate your recommendation. Our team takes pride in being knowledgeable and personable, and it’s great to know their efforts made an impact. We look forward to assisting you again! –Scott | OneMain Social
Fantastic very professional
Thanks for the fantastic feedback! We're thrilled to hear you had a professional experience with us. Your support means a lot to our team! –Scott | OneMain Social
Mrs Vanessa was great , her customer service was superior !!!! I have sent people to her she worked with me went over every detail and followed up with everything !
Thank you, Tiffany! We're thrilled to hear about your positive experience with Vanessa. It’s wonderful knowing she provided such attentive support. We appreciate your referrals and look forward to continuing to meet your needs! –Scott | OneMain Social
Managing the loan process online and through a phone conversation made it much easier to obtain and e-sign the documents.
Thank you, Neal! We’re thrilled to hear that our online process and phone support made things easier for you. Your feedback motivates us to keep improving. We appreciate your trust in us! –Scott | OneMain Social
Very fast and easy to process and I felt safe and satisfied
Thank you for your fantastic feedback, Bruce! We're thrilled to hear that you found the process fast and easy, and that you felt safe and satisfied. Your experience is our priority! –Scott | OneMain Social
We’re thrilled to hear you found everything simple and easy, Kimsey! Your experience means a lot to us. Thanks for taking the time to share your feedback! –Scott | OneMain Social
Thanks for the great feedback, Joseph! We're thrilled to hear everything was to your satisfaction. Your support means a lot to us! –Scott | OneMain Social
good and berry professional and fast thankyou
Thank you, Rafael! We're thrilled to hear you had a positive experience. Our team strives to provide efficient and professional support. Your feedback is greatly appreciated! –Scott | OneMain Social
They called me about possible refinance of my last loan. By the next day we had it completed.
Thank you, Fabian! We're thrilled to hear about your positive experience with the refinancing process. Our team is dedicated to making things smooth and efficient for you. We appreciate your feedback! –Scott | OneMain Social
The loan officer Crista was extremely helpful and patient going through the loan application process. Highly recommend
Thanks for the great feedback, Brian! We're thrilled to hear about your positive experience with Crista. Our team strives to make the loan process smooth and straightforward. We appreciate your recommendation! –Scott | OneMain Social
Staff was great help! I’m glad I was approved and got to pay off some debt!
Thank you, Reynaldo! We're thrilled to hear you had a great experience and that you were able to pay off some debt. Your success is our priority, and we appreciate your positive feedback! –Scott | OneMain Social
Thanks for your kind words, Barbara! We're thrilled to hear you had a positive experience. We appreciate your support and look forward to continuing to meet your needs. –Scott | OneMain Social
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