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Home & Garden

Online Carpets

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201 reviews

4.5201 reviews
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About Online Carpets

Data updated
Website
onlinecarpets.co.uk
Category
Home & Garden
Location
United States
Status
Unclaimed
Last 12 months
201 reviews
Replies to negative
100% (24/24)
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0800 9705 705[email protected]onlinecarpets.co.uk

About this business

Online Carpets stocks thousands of top‑quality carpets, vinyl, LVT, laminate and artificial grass, plus every tool and accessory you need for a beautiful finish. Try up to six free samples to compare textures and colours in your own home. We offer free delivery on orders over £249 and our Price Promise means you won’t find a better deal. Backed by expert advice and trusted by homeowners and professionals, shop anytime at onlinecarpets.co.uk.

Written by the business, not verified by us.

Is Online Carpets legit?

Online Carpets (onlinecarpets.co.uk) has a 4.5 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Home & Garden and its reputation is excellent. 87% of reviews are 4 stars or higher and 10% are 1 star; The business has replied to 100% of negative reviews; Reviews mostly discuss Product, Quality, Price. Last updated 2026-08-28.

What reviewers say

AI generated

Reviewers overwhelmingly had a great experience with this company. Consumers frequently praise the fantastic quality of the carpets and flooring, alongside the competitive pricing available. Reviewers are consistently pleased with the ease of ordering online, receiving positive feedback on swift and pleasant delivery services. However, some customers noted difficulties regarding delivery timelines, such as experiencing delays of nearly a week or not receiving the product despite repeated confirmations. A few other people also felt that there were instances of receiving items that were the wrong size or damaged upon arrival, and that quality control issues were occasionally apparent on the product itself.

Auto-generated from all reviews of this business. For reference only.

What people say

M
Michael英国 · 13 reviews · Experienced 2026-05-12 ·

Impressed with Online Carpets

Impressed with Online Carpets, price was much cheaper than Tapi even once I’d found and paid a local fitter. Delivery was in a good time and items arrived in good condition and correct. Special shout out to Louise in the customer service team who helped to change the colour of one of the carpets I ordered when it came back into stock a day after I’d placed the order for a different colour! She was really helpful and it’s nice in this day and age to speak to a real human rather than someone reading off a script. Next time we need a new carpet I’ll definitely be checking out these guys first.

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